DevOps (a clipped compound of “development” and “operations”) is a software development approach to work that combines software development (Dev) with information technology operations (Ops). The goal of DevOps is to shorten the systems development life cycle while delivering software releases frequently, in close alignment with business objectives in a faster, better, and cost-efficient way.
The DevOps approach to work is based on three critical success factors: cultural shift, improvement of practices and processes, and leverage of automation technologies.
These new and updated hands-on qualifications are designed around those organisations using well-established IT Service Management practices to provide them with guidance on the ideal processes, tools and culture integration with DevOps.
In the DevOps Fundamentals course, candidates will gain practical guidance on how to deliver effective DevOps through 15 essential practices, especially relating to well-established ITSM frameworks.