Overview
ITIL 4 Specialist: IT Asset Management
The ITIL 4 Specialist: IT Asset Management certification course is designed for IT professionals involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.
Based on the ITIL 4 framework, this ITIL 4 certification provides both strategic and practical best practice guidance to help organisations understand the value of IT Asset Management and its key concepts and challenges. Professionals should be able to use these concepts to foster effective financial stewardship and governance, control costs, manage risks, monitor and ensure compliance. The guidance in this course will also support effective decision making on the purchase, re-use, retirement and disposal of IT assets and assess the sustainability of IT asset decommissioning and disposal.
Skills Covered
At the end of this course, participants will learn:
- Define IT Asset Management roles, responsibilities, knowledge and skills
- Plan and manage the full lifecycle of all IT assets
- Effectively automate IT Asset Management activities
- Apply IT Asset Management metrics and practice success factors to improve performance
- Measure, assess and develop IT Asset Management capability by using the ITIL Maturity Model
Who Should Attend
TIL 4 Specialist: IT Asset Management is ideal for IT professionals who are involved in:
- managing costs and risks,
- monitoring and ensuring compliance,
- and good governance of IT assets.
Course Curriculum
Course Modules
Exam & Certification
ITIL® 4 Specialist: IT Asset Management.
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels on how to maximize value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.
In addition, the ITIL Maturity Model is introduced as a tool to help candidates assess and measure the organization’s capabilities in service management and identify actions on improvement opportunities to develop ITAM capabilities.
The ITIL 4 IT Asset Management module is structured and aligned around the ITIL framework and the ITIL Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 IT Asset Management publication.
