Maximize the value of IT assets through effective lifecycle management and governance with ITIL 4 certifications.
Learn how to manage IT assets strategically across their entire lifecycle with the ITIL 4 Specialist: IT Asset Management (ITAM) certification.
- Why get trained: Gain practical knowledge of IT asset management best practices that help optimize asset utilization, reduce operational costs, strengthen governance, improve compliance, and support informed investment decisions.
- Why it matters: Organizations depend on effective IT asset management to control costs, manage software licensing, reduce operational risks, maintain regulatory compliance, and maximize returns on technology investments. Professionals with ITAM expertise play a critical role in enabling efficient, secure, and sustainable IT operations.
- Who should attend: IT asset managers, IT service managers, IT operations managers, infrastructure managers, procurement professionals, software asset managers, compliance specialists, governance professionals, and IT professionals responsible for managing technology assets throughout their lifecycle.
Develop the capabilities to govern IT assets effectively, improve financial stewardship, reduce risk, and maximize value across the entire IT asset lifecycle. HRD Corp Claimable,
Overview
ITIL 4 Specialist: IT Asset Management
The ITIL 4 Specialist: IT Asset Management certification course is designed for IT professionals involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.
Based on the ITIL 4 framework, this ITIL 4 certification provides both strategic and practical best practice guidance to help organisations understand the value of IT Asset Management and its key concepts and challenges. Professionals should be able to use these concepts to foster effective financial stewardship and governance, control costs, manage risks, monitor and ensure compliance.
The guidance in this course will also support effective decision making on the purchase, re-use, retirement and disposal of IT assets and assess the sustainability of IT asset decommissioning and disposal.
Skills Covered
At the end of this course, participants will learn:
- Define IT Asset Management roles, responsibilities, knowledge and skills
- Plan and manage the full lifecycle of all IT assets
- Effectively automate IT Asset Management activities
- Apply IT Asset Management metrics and practice success factors to improve performance
- Measure, assess and develop IT Asset Management capability by using the ITIL Maturity Model
Prerequisites
ITIL4 Foundation certification is required.
Target Audience
TIL 4 Specialist: IT Asset Management is ideal for IT professionals who are involved in:
- managing costs and risks,
- monitoring and ensuring compliance,
- and good governance of IT assets.
Module 1: The Key Concepts of ITAM
- Purpose and scope
- ITAM terms and concepts
- Practice success factors and key metrics
- Standard IT assets
- Sustainability and ITAM
- Key challenges of ITAM
Module 2: Value Streams and Processes
- The ITIL Service Value Chain
- ITAM processes
- Integrating ITAM in the organization’s value streams
- ITAM and service configuration management
Module 3: ITAM Roles, Skills and Organizational Solutions
- Key skills required for ITAM
- Roles of ITAM
- Positioning ITAM within organizational structures
- ITAM and governance, compliance, and policies
Module 4: Information and Technology in ITAM
- Inputs and outputs of ITAM
- IT asset register
- Automation and ITAM
Module 5: Partners and Suppliers in ITAM
- The service relationship model
- Types of service relationship
- The complexities of service relationship
- Approach to ITAM across the organization
Module 6: Developing ITAM Capabilities
- Developing ITAM capabilities
- The ITIL maturity model
- The ITAM capability criteria
- ITAM capability development
- Continual improvement of the ITAM practice
Exam & Certification
ITIL® 4 Specialist: IT Asset Management.
This module focuses on providing the candidates with the understanding of the key concepts, principles, value and challenges of the IT Asset Management practice. It is intended to provide candidates with best practice guidance at both strategic and operational levels on how to maximize value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision-making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.
In addition, the ITIL Maturity Model is introduced as a tool to help candidates assess and measure the organization’s capabilities in service management and identify actions on improvement opportunities to develop ITAM capabilities.
The ITIL 4 IT Asset Management module is structured and aligned around the ITIL framework and the ITIL Practice Guides. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 IT Asset Management publication.
Training & Certification Guide
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