Overview

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Skills Covered

After completing this course, you will be able to:

  • Configure advanced settings
  • Manage marketing content, templates and integrations
  • Create and manage leads
  • Design and create marketing forms and pages
  • Create and manage segments
  • Set up and launch customer journeys
  • Create and manage events
  • Distribute and analyze surveys

Who Should Attend

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.

This Microsoft Official training course prepares the students for the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification exam.

The MB-220 exam measures your ability to accomplish the following technical tasks: configure marketing applications; manage segments and lists; create and manage marketing forms and pages; manage leads, contacts, and accounts; create and manage marketing emails; manage customer journeys; manage events and webinars; and configure Dynamics 365 Customer Voice.

Course Curriculum

Prerequisites

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles. Power Platform experience, especially in model-driven applications, is also recommended.

The prerequisites above can be achieved by completing the following courses:

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Course Modules

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Training Options

Intake:
Duration: 4 Days
Guaranteed: TBC
Modality: ILT
Price:

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

Exam:
Intake:
Duration: 4 Days
Guaranteed: TBC
Modality: VILT
Price:

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

RM3,000.00Enroll Now

RM3,387.00Enroll Now

Exam:

Exam & Certification

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate.

If you’re a marketer who uses your technical expertise with both Dynamics 365 and Microsoft Power Platform to implement marketing solutions for your organization, the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification could be just right for you.

A Microsoft Certification validates to the world that you have valuable skills—whether you’re just starting out, looking to use your functional consultant experience to advance your career, or wanting to change to a new, in-demand career.

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