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Embrace the future with ITIL 4 Certification.

Still the ultimate in IT best practice, ITIL 4 builds on all the best things from ITIL and expands IT and service operations into the future. ITIL 4 certification will enable IT professionals to support their organization on their journey to digital transformation and support world-class digital services.

The latest iteration of ITIL is a natural evolution of the framework, which responds to the fast pace of technological change that organizations are now experiencing. ITIL 4 training allows practitioners to progress their existing expertise in ITIL and capitalize on the opportunities that are arising from technological advances. With mobile devices, artificial intelligence, robotics, autonomous vehicles, internet of things, 3D printing and much more, IT services are everywhere. ITIL 4 supports practitioners in carrying out best practice with these services and gives them the tools to take part in this global digital transformation.

The roadmap for our ITIL certification path is available for download. Get started with ITIL 4 Foundation. Start to build your career with ITIL 4 or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

Home » Courses » Axelos Best Practices » ITIL 4 Certification

Embrace the future with ITIL 4 Certification.

Still the ultimate in IT best practice, ITIL 4 builds on all the best things from ITIL and expands IT and service operations into the future. ITIL 4 certification will enable IT professionals to support their organization on their journey to digital transformation and support world-class digital services.

The latest iteration of ITIL is a natural evolution of the framework, which responds to the fast pace of technological change that organizations are now experiencing. ITIL 4 training allows practitioners to progress their existing expertise in ITIL and capitalize on the opportunities that are arising from technological advances. With mobile devices, artificial intelligence, robotics, autonomous vehicles, internet of things, 3D printing and much more, IT services are everywhere. ITIL 4 supports practitioners in carrying out best practice with these services and gives them the tools to take part in this global digital transformation.

The roadmap for our ITIL certification path is available for download. Get started with ITIL 4 Foundation. Start to build your career with ITIL 4 or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

Embrace the future with ITIL 4 Certification.

Still the ultimate in IT best practice, ITIL 4 builds on all the best things from ITIL and expands IT and service operations into the future. ITIL 4 certification will enable IT professionals to support their organization on their journey to digital transformation and support world-class digital services.

The latest iteration of ITIL is a natural evolution of the framework, which responds to the fast pace of technological change that organizations are now experiencing. ITIL 4 training allows practitioners to progress their existing expertise in ITIL and capitalize on the opportunities that are arising from technological advances. With mobile devices, artificial intelligence, robotics, autonomous vehicles, internet of things, 3D printing and much more, IT services are everywhere. ITIL 4 supports practitioners in carrying out best practice with these services and gives them the tools to take part in this global digital transformation.

The roadmap for our ITIL certification path is available for download. Get started with ITIL 4 Foundation. Start to build your career with ITIL 4 or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

  • 3 Days ILT, VILT

    ITIL 4 Specialist: Collaborate, Assure & Improve

    The ITIL® 4 Specialist: Collaborate, Assure and Improve is a combined practice module that aims to help IT professionals collaborate effectively, ensure quality, and drive improvement with a combination of five practices.

    The ITIL® 4 Specialist: Collaborate, Assure and Improve course covers the key concepts of five ITIL practices, namely:

    • Relationship Management
    • Supplier Management
    • Service Level Management
    • Continual Improvement
    • Information Security Management
  • 4 Days ILT, VILT

    Many city landmarks offer panoramic views from their observation decks. From a high viewpoint, the distances between some buildings might be closer and others further apart, than at first glance. Perspective is key and necessary component for the successful delivery of mature technology-enabled services.

    In service management, two vital elements for success are perspective and flexibility:

    • Perspective: understanding the overall picture of what a service does and how it is delivered. This involves a wide variety of skills, processes, knowledge, tools, and technologies to deliver business and customer value.
    • Flexibility: involves using the portfolio of tools and artefacts appropriately within complex environments. Service management is not a one-size-fits-all approach. The expectations around the customer experience and business value cannot be met with a single and isolated view.

    Take what was established as THE best practice guidance of IT Service Management – then make it better. ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.

    The ITIL 4 Specialist: Create, Deliver and Support (CDS) course helps ITSM practitioners assimilate further into the emerging practices of ITIL4 – specifically in the areas of the Service Value Stream and the use of the Value Stream with a specific focus on the creation, delivery and support of new services, and the provisioning of user support.

    Relevant supporting ITIL Practices to these value streams are examined. Team collaboration, integration and organizational cultural aspects critical to the success of the adoption of the value streams are discussed. The course also covers the management and prioritization of work through several techniques and scrutinizes the contribution of continual improvement.

    This interactive course is essential to the development of the modern-day technologist and ITSM practitioner and leader in modern IT organizations seeking innovation and delivering full value to the business.

    MDEC Digital Up Campaign: Enjoy up to RM2,500 Training Fee Reimbursement when you sign-up and attend this course from 15 July – 30 Sept 2023 (Open to Malaysians, Employed, Unemployed, Fresh Graduates, OR Gig workers aged 21-55 years old).

  • 3 Days ILT, VILT

    ITIL 4 Specialist: IT Asset Management

    The ITIL 4 Specialist: IT Asset Management certification course is designed for IT professionals involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets.

    Based on the ITIL 4 framework, this ITIL 4 certification provides both strategic and practical best practice guidance to help organisations understand the value of IT Asset Management and its key concepts and challenges. Professionals should be able to use these concepts to foster effective financial stewardship and governance, control costs, manage risks, monitor and ensure compliance. The guidance in this course will also support effective decision making on the purchase, re-use, retirement and disposal of IT assets and assess the sustainability of IT asset decommissioning and disposal.

  • 3 Days ILT, VILT

    ITIL 4 Specialist: Plan Implement and Control

    The ITIL® 4 Specialist: Plan, Implement and Control is a comprehensive combined practice module designed for IT professionals seeking to establish seamless cross-practice collaboration and optimize service value streams.

    The ITIL® 4 Specialist: Plan, Implement and Control course encompasses key concepts from five essential ITIL practices:

    • Change Enablement
    • Deployment Management
    • Release Management
    • Service Configuration Management
    • IT Asset Management
  • 3 Days ILT, VILT

    Extensive research has consistently shown that ITIL is fundamental to businesses, enables digital transformation and helps organizations realize value. Many organizations invest heavily in adopting and adapting ITIL into their business practices and upskilling their workforce with ITIL qualifications.

    ITIL 4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution. The speed of current breakthroughs is disrupting almost every industry on a global scale. The Fourth Industrial Revolution is marked by emerging technology in fields including robotics, artificial intelligence, nanotechnology, quantum computing, biotechnology, the Internet of Things (IoT), 3D printing, autonomous vehicles and much more.

    ITIL 4 Foundation certification provides a practical and flexible basis to support organizations on their journey into the new world of digital transformation by helping them align their human, digital and physical resources, adopt emerging technologies into their IT operations to compete within the complex modern landscape.