Overview
ITIL 4 Specialist: Plan Implement and Control
The ITIL® 4 Specialist: Plan, Implement and Control is a comprehensive combined practice module designed for IT professionals seeking to establish seamless cross-practice collaboration and optimize service value streams.
The ITIL® 4 Specialist: Plan, Implement and Control course encompasses key concepts from five essential ITIL practices:
- Change Enablement
- Deployment Management
- Release Management
- Service Configuration Management
- IT Asset Management
Skills Covered
At the end of the course, participants will be able to:
- Understand the principles, value, and challenges of ITIL 4’s five management practices.
- Ensure stakeholders comprehend the strategic and operational requirements necessary for co-creating value and achieving business goals.
- Learn how to integrate these practices into the organisation’s value streams for enhanced efficiency.
- Understand the interfaces and synergies across the five practices, fostering cohesive collaboration.
- Apply metrics and practice success factors to continually improve performance.
- Measure, assess, and enhance the capability of the practices using the ITIL Maturity Model.
Who Should Attend
- IT professionals aiming to strengthen cross-practice collaboration and optimize service value streams within their organizations.
Course Curriculum
Course Modules
Exam & Certification
ITIL® 4 Specialist: Plan Implement and Control Exam.
The ITIL 4 Plan, Implement, and Control Practices module is structured and aligned around the ITIL framework. The examination is intended to assess whether the candidate can demonstrate sufficient understanding and application of the concepts covered in the ITIL 4 Asset Management Practice, ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice publications.
