Overview
CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment.
It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
This course is designed for two exams which consists of performance based questions:
- CompTIA A+ Core 1 220-1101 Certification Exam
- CompTIA A+ Core 2 220-1102 Certification Exam
The exam price is inclusive for two exams.
Skills Covered
- Identifying, using, and connecting hardware components and devices
- Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
- Troubleshoot PC and mobile device issues including application security support
- Explain types of networks and connections including TCP/IP, WIFI and SOHO
- Troubleshoot device and network issues
- Identify and protect against security vulnerabilities for devices and their network connections
- Install & configure laptops and other mobile devices
- Compare & contrast cloud computing concepts & set up client-side virtualization
- Follow best practices for safety, environmental impacts, and communication and professionalism
Who Should Attend
As one of the top IT certification for beginners, this course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.
Course Curriculum
Prerequisites
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the CompTIA IT Fundamentals+ (Exam FC0-U61).
Note that the prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.
Download Course Syllabus
Course Modules
- Review Activity: Cable Types and Connectors
- Review Activity: Motherboards
- Video: Explaining Basic Cable Types
- Review Activity: Legacy Cable Types
- Module 1: Practice Questions
- Video: Installing a Power Supply Unit
- Review Activity: Power Supplies and Coolin
- Video: Installing and Configuring Mass Storage Devices
- Review Activity: Storage Devices
- Review Activity: System Memory
- Video: Installing and Upgrading Processors
- Video: Installing and Configuring Motherboards, CPUs, and Add-on Cards
- Review Activity: CPUs
- Module 2: Practice Questions
- Video: Applying Best Practice Methodology to Resolve Problems
- Review Activity: Troubleshooting Methodology
- Review Activity: BIOS/UEFI
- Video: Troubleshooting RAID Issues
- Video: Troubleshooting Problems with Storage Drives and RAID Arrays
- Review Activity: Power and Disk Issues
- Video: Troubleshooting Problems with Motherboards, RAM CPU, and Power
- Video: Troubleshooting Video, Projector, and Display Issues
- Review Activity: System and Display Issues
- Module 3: Practice Questions
- Review Activity: Network Types
- Video: Installing and Configuring a Switch
- Review Activity: Networking Hardware
- Video: Wiring a Patch Panel
- Review Activity: Network Cable Types
- Review Activity: Wireless Networking Types
- Module 4: Practice Questions
- Review Activity: Internet Connection Types
- Video: Installing and Configuring a Router
- Review Activity: Basic TCP/IP Concepts
- Review Activity: Protocols and Ports
- Review Activity: Network Configuration Concepts
- Module 5: Practice Questions
- Review Activity: Services Provided by Networked Hosts
- Video: Summarizing Network Host Services
- Review Activity: Internet and Embedded Appliances
- Video: Testing and Troubleshooting Twisted-Pair Cabling Solutions
- Review Activity: Networks
- Module 6: Practice Questions
- Review Activity: Client-Side Virtualization
- Video: Summarizing Cloud-Computing Concepts
- PBQ: Implementing Client Virtualization and Cloud Computing
- Review Activity: Cloud Concepts
- Module 7: Practice and Questions
- Video: Common Mobile Device Accessories
- Review Activity: Mobile Devices and Peripherals
- Video: Troubleshooting Common Issues with Mobile Devices
- Review Activity: Mobile Device Apps
- Video: Upgrading Laptop System Components
- Review Activity: Laptop Hardware
- Video: Troubleshooting Power and Cooling Issues
- Video: Troubleshooting Display Issues
- Review Activity: Mobile Device Issues
- Module 8: Practice and Questions
- Video: Deploying and Configuring Multifunction Devices/Printers and Settings
- Video: Installing and Configuring Imaging Devices
- Review Activity: Printer and Multifunction Devices
- Video: Maintaining Inkjet Printers
- Video: Maintaining Laser Printers
- Review Activity: Print Device Consumables
- Video: Laser Printer Print Defects
- Review Activity: Print Device Issues
- Module 9: Practice Questions
- Video: Creating a User Account in Windows 10
- Review Activity: Windows User Settings
- Review Activity: Windows System Settings
- Module 10: Practice Questions
- Video: Editing the Windows Registry
- Video: Creating Custom MMC’s in Windows
- Review Activity: Management Consoles
- Video: Using Features and Tools of the Microsoft Windows 10 operating system
- Review Activity: Performance and Troubleshooting Tools
- Video: Copying Files and Folders at the Command Prompt
- Review Activity: Command-line Tools
- Module 11: Practice Questions
- Video: Common OS Types and Their Purpose
- Review Activity: OS Types
- Video: Checking Compatibility for OS Installation or Upgrade
- Review Activity: Windows Editions
- Module 12: Practice Questions
- Video: Deploying a Windows Image
- Review Activity: OS Installations and Upgrades
- Video: Applying Application Installation and Configuration Concepts
- Review Activity: Applications
- Video: Troubleshooting Common Windows OS Problems
- Review Activity: Windows OS Problems
- Module 13: Practice Question
- Review Activity: Windows Networking
- Video: Using the Appropriate Microsoft Command-Line Tool
- Review Activity: Windows Networking
- Review Activity: Windows Security Settings
- Video: Creating Home Folders
- Review Activity: Windows Shares
- Module 14: Practice Questions
- Video: Supporting Mac Operating Systems
- Review Activity: Features of Linux
- Review Activity: Features of macOS
- Module 15: Practice Questions
- Review Activity: Attacks, Threats, and Vulnerabilities
- Review Activity: Wireless Security Protocols
- Video: Configuring Appropriate Security Settings on SOHO Wireless and Wired Networks
- Review Activity: SOHO Router Security
- Review Activity: Security Measures
- Module 16: Practice Questions
- Review Activity: Workstation Security
- Review Activity: Browser Security
- Video: Reducing Malware Effects
- Review Activity: Workstation Security Issues
- Module 17: Practice Questions
- Video: Troubleshooting Common Mobile OS and Application Issues
- Review Activity: Mobile OS Security
- Review Activity: Mobile OS and App Software
- Review Activity: Mobile OS and App Security
- Module 18: Practice Questions
- Review Activity: Remote Access Technologies
- Video: Implementing Workstation Backup and Recovery Methods
- Video: Backing Up Data and Settings
- Review Activity: Backup and Recovery
- Review Activity: Data Handling Best Practices
- Video: Identifying the Basics of Scripting
- Review Activity: Basics of Scripting
- Module 19: Practice Questions
- Video: Implementing Best Practices with Documentation and Support
Systems Information Management - Review Activity: Best Practice Documentation
- Video: Using Proper Communication Techniques and Professionalism
- Review Activity: Proper Communication Techniques
- Review Activity: Common Safety and Environmental Procedures
- Module 20: Practice Questions
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Training Options
- ILT: Instructor-Led Training
- VILT: Virtual Instructor-Led Training
Exam & Certification
CompTIA A+ ensures service desk and IT support staff have the skills and training required to perform entry-level job tasks including: identifying IT issues, problem-solving and securing end-points. A+ is also the building block towards meaningful career progression.
This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.
Training & Certification Guide
CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing.
CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.
CompTIA A+ 220-1101 (Core 1)
- Exam Description: covers mobile devices, networking technology, hardware, virtualization and cloud computing.
- Number of Questions: Maximum of 90 questions per exam
- Passing Score: 220-1101: 675 (on a scale of 900)
CompTIA A+ 220-1102 (Core 2)
- Exam Description: covers operating systems, security, software and operational procedures.
- Number of Questions: Maximum of 90 questions per exam
- Passing Score: 220-1102: 700 (on a scale of 900)
CT-Cloud+: CompTIA Cloud+
CompTIA Cloud+ shows you have the expertise needed for data center jobs.
CompTIA Cloud+ is a global certification that validates the skills needed to deploy and automate secure cloud environments that support the high availability of business systems and data.
CT-Network+: CompTIA Network+
CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.
CompTIA Network+ validates the technical skills needed to securely establish, maintain and troubleshoot the essential networks that businesses rely on.
CT-Security+: CompTIA Security+
Security+ opens the door to your cybersecurity career!
CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and pursue an IT security career.
CT-SERVER+: CompTIA Server+
CompTIA Server+ ensures pros have the skills to work in data centers or cloud environments.
CompTIA Server+ is a global certification that validates the hands-on skills of IT professionals who install, manage and troubleshoot servers in data centers as well as on-premise and hybrid environments.
Your Guide to Top CompTIA Certifications in 2023
CompTIA certifications are designed to validate IT professionals skills and knowledge in various areas of information technology, from computer hardware and networking to cybersecurity and cloud computing.
5 Job Opportunities with CompTIA Data+ Certification
As the importance of data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. CompTIA Data+ validates you have the skills required to facilitate these decisions.
Frequently Asked Questions
You can begin building a career that promises better pay and benefits than you may have now with CompTIA A+. It’s a fantastic way to get into an IT career and grow. Here’s why:
CompTIA A+ is the Key to Your IT Career: Being CompTIA A+ certified means that you understand the cutting-edge fundamentals of computer hardware and software. You’ll learn how to troubleshoot a wide range of devices, from computers to smartphones. CompTIA A+ is the best starting point for any career in IT – it can help you get your first job in IT, and set you on a path to IT success.
CompTIA A+ Allows You to Go Anywhere: There’s no limitation to what you can do with CompTIA A+. Since the certification does not focus on vendor-specific hardware and software, it enables you to focus on building your foundation of tech knowledge and to become familiar with the technology vocabulary you need on your career path, no matter which direction you take. The paths toward in-demand areas such as computer networking and cybersecurity in any vendor environment are wide open with CompTIA A+. Plus, A+ holds ISO/ANSI accreditation status, which means that your certification is trusted by employers worldwide.
CompTIA A+ Allows You to Work From Anywhere: Many jobs in IT today do not require employees to work at an office or another specific location anymore. With CompTIA A+, you can get access to careers that enable you to work from any location, no matter if that is an employer’s office or your home.
CompTIA A+ Can Open the Door to Better Pay: Jobs in IT are among the best paying in our time, and there are plenty available, with new ones being created every day. While landing a job depends on many factors, CompTIA A+ is a powerful and respected credential that employers trust and can get you hired for your first job in IT. Staying on your path, collecting experience, additional certifications and education, will give you the opportunity to thrive in your career and achieve your income goals.
CompTIA A+ Leads the Way to a Better Work–Life Balance: Getting into IT with CompTIA A+ puts you in charge of your work–life balance. Moving from a stressful, physically demanding or unsatisfying career into IT could give your life new meaning. Many careers in IT come with manageable stress levels, a sense of accomplishment, ways to improve your mental and physical health and opportunities for promotion. Not to mention you’ll still have enough time for meaningful relationships with friends and family.
CompTIA A+ Is Built by IT Industry Experts: The CompTIA A+ certification is built and continuously updated by a group of IT industry experts in various industries and professions. When you get CompTIA A+ certified, you know that your knowledge matches the expectations actual employers are setting for their IT staff today. It means that those who live and breathe IT at the pulse of change every day are confident that you have the expertise to get the job done.
CompTIA A+ Is Held By More Than 1 Million People: When you earn your CompTIA A+ certification, you join more than 1 million other IT professionals who have built their IT career on this certification.
CompTIA A+ Is an Achievement: Passing your CompTIA A+ exams requires, in most cases, learning and training effort. Depending on what you already know, depending on how familiar you are with computer hardware and computer software, and depending on how easily you can acquire new knowledge, it may take days or weeks to get ready for the two exams that lead to a CompTIA A+ certification. Yet, when you earn your certification, you’ll not only have a powerful professional credential, but also an award of achievement and completion that you can showcase with pride.
CompTIA A+ Shows That You Are Serious About Your Career: Once you are A+ certified, CompTIA makes it easy for you to renew your certification and update your knowledge with recertification and training options. Staying on this path is evidence of your commitment to your career and your diligence to keep up with the newest developments in the IT industry.
CompTIA A+ Makes You Part of a Community: CompTIA A+ certification holders have formed a strong community you can learn from, interact with, ask for advice from and give back to. Find your peers in social networks – such as Facebook, LinkedIn and Reddit – or in person with CompTIA’s IT professional association, AITP, which you can join on a national and local level to grow your career.
CompTIA A+ certification is earned by passing a set of two exams – created by IT industry professionals – that validate skills needed for entry-level IT jobs. That said, CompTIA A+ is not just about PC repair. CompTIA A+ candidates are better prepared to troubleshoot and problem solve a wider variety of issues, ranging from networking and operating systems to mobile devices and security.
Unlike other certifications, many of which only require covering one domain, CompTIA A+ covers a broader diversity of knowledge required of technicians today, making A+ relevant to many more job roles.
CompTIA A+ will either help you get your start in IT or help you get promoted in your current job. It is the industry standard for establishing a career in IT and is the preferred qualifying credential for technical support and IT operational roles.
IT pros with CompTIA A+ have jobs like IT support specialist, IT field service technician, desktop support analyst and help desk tier 2 support. And, companies like Intel, Dell, Ricoh, Nissan, Blue Cross and Blue Shield and HP all look for CompTIA A+ certification when hiring.
You can earn the CompTIA A+ certification by passing two separate exams. There’s no single way to ensure you pass, but there’s common sense advice that can increase your chances to pass your exams and achieve your CompTIA A+ certification.
In their very basic nature, the two exams that lead to CompTIA A+ certification are not that much different from any other written test. Both exams use various question types to verify your knowledge in specific areas of information technology, such as computer hardware and software as they relate to IT support. Being well prepared remains your best bet to score a positive exam outcome of passing the tests and being awarded the CompTIA A+ certification.
Candidate: CompTIA A+ opens many avenues for career development. IT- certified pros can end up working in cybersecurity, network engineering, network administration, business analysis or data analytics.
Employers: Certified employees can address complex IT issues, as well as be the frontline defence for security concerns, allowing for problems to have immediate resolution rather than being escalated.