Cisco CCNP – Collaboration Certification

Power seamless communication in a hybrid world.

The way we work and connect has changed. With teams spread across different locations, clear communication is more important than ever. The CCNP Collaboration certification is designed for IT professionals who want to take charge of modern communication systems — from video calls and voice infrastructure to messaging platforms.

You’ll learn how to design, implement, and manage Cisco’s collaboration technologies — think Webex, IP telephony, conferencing tools, and more. Whether you’re working on-premises or in the cloud, this cert helps you build the skills to keep everyone connected.

Master the configuration & troubleshooting of Cisco’s collaboration applications to enhance enterprise communication efficiency.

Course Overview:

This course is designed for IT professionals who want to get hands-on with the tools that power everyday communication in the workplace. You’ll learn how to configure and manage applications like Cisco Unity Connection, Unity Express, and Single Sign-On (SSO) — all essential for voice messaging, call routing, and secure user access.

Whether you’re managing remote teams or supporting on-site systems, this course will help you build the skills needed to keep communication flowing — reliably and securely.

Required Course

CLCOR: Implementing & Operating Cisco Collaboration Core Technologies

7-11 Jul 2025 | 13-17 Oct 2025

To earn the CCNP Collaboration certification, you must pass one core exam (CLCOR 350-801) and one concentration exam of your choice—CLICA, CLACCM, CLCEI, or CLAUI; passing the core exam also grants you the Cisco Certified Specialist – Collaboration Core credential.

Cost: $US400, or use Cisco Learning Credits

Languages: English

Duration: 120 minutes

Grading is pass/fail and results are available online within 48 hours

This exam can be used toward recertification

Choose your concentration:

CLICA: Implementing Cisco Collaboration Applications

19-23 May 2025  |  11-15 Aug 2025  |
3-7 Nov 2025

Cost: $US300, or use Cisco Learning Credits

Languages: English

Duration: 90 minutes

Grading is pass/fail and results are available online within 48 hours

This exam can be used toward recertification

CLACCM: Implementing Cisco Advanced Call Control and Mobility Services

16-20 Jun 2025  |  22-26 Sep 2025  |
15-19 Dec 2025

Cost: $US300, or use Cisco Learning Credits

Languages: English

Duration: 90 minutes

Grading is pass/fail and results are available online within 48 hours

This exam can be used toward recertification

CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions

21-25 Jul 2025  |  6-10 Oct 2025

Cost: $US300, or use Cisco Learning Credits

Languages: English

Duration: 90 minutes

Grading is pass/fail and results are available online within 48 hours

This exam can be used toward recertification

Stay certified and keep growing. Cisco’s Continuing Education (CE) program lets you renew your certification by earning credits through training, workshops, and other approved activities — no need to retake exams. It’s a flexible way to stay current while building new skills that matter to your career.

58%

of the workforce expects to be working from home at least 8 days a month

96%

of companies can provide better work environments with intelligent workplace technology

$123k

is the average collaboration engineer annual salary in US

Certifications gave Micheline the platform for confidence and authority

“I derive a great deal of pride from having these certs. Certifications are a box I can stand on in front of the room and be the expert. They help me to stand up with confidence and authority.”

Micheline Murphy, Consulting Engineer
CCNA, CCNP Data Center, CCNP Enterprise

Skills measured:

  • Configuring and troubleshooting Cisco collaboration infrastructure
  • Working with endpoints, codecs, and conferencing tools
  • Managing Cisco Unified Communications solutions

Who is this for?

  • Collaboration Engineers
  • Unified Communications Engineers
  • Network Engineers transitioning into voice/video roles

Configure and manage platforms like CUCM, Unity, and Webex across enterprise environments.

Qualify for high-demand roles such as Collaboration Engineer or VoIP Specialist across industries.

Deploy secure, seamless collaboration solutions for on-prem, cloud, and remote teams.

Streamline workflows using Cisco APIs and Python scripting to improve operational efficiency.

Open up new possibilities for your career!