Overview

Through a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam. This course also earns you 40 Continuing Education (CE) credits towards recertification.

Skills Covered

After taking this course, you should be able to:

  • Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
  • Describe the Cisco Expressway-C additional features
  • Configure and troubleshoot Cisco Collaboration solutions for B2B calls
  • Describe how to secure B2B communication with Cisco Expressway Series
  • Describe the Mobile and Remote Access (MRA) feature
  • Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
  • Configure Cisco Webex® Hybrid Services

Who Should Attend

This course is designed for professionals in job roles such as:

  • Collaboration engineers
  • Collaboration administrators

Course Curriculum

Prerequisites

Before taking this course, you should have the following knowledge and skills:

  • Understanding of networking technologies
  • Understanding voice and video
  • Knowledge of Cisco collaboration core technologies
  • Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
  • Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Understanding Cisco Collaboration Foundations (CLFNDU)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

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