IBM Cloud Training and Certification.

Capture the true value of cloud and AI for your business.

IBM Cloud, with Red Hat, brings together market-leading security, enterprise scalability and open innovation for increased agility and continuity. IBM Cloud is the most open and secure public cloud for business. You get all the benefits of cloud – increased agility, continuity, and scalability – with the added security of IBM’s world-renowned expertise.

Accelerate your business as the cloud evolves with IBM Cloud courses. Our training and certification program will give you the credentials you need to build your credibility and confidence.

Sign-up for an IBM Cloud training course today!

IBM Cloud Training and Certification.

Capture the true value of cloud and AI for your business.

IBM Cloud, with Red Hat, brings together market-leading security, enterprise scalability and open innovation for increased agility and continuity. IBM Cloud is the most open and secure public cloud for business. You get all the benefits of cloud – increased agility, continuity, and scalability – with the added security of IBM’s world-renowned expertise.

Accelerate your business as the cloud evolves with IBM Cloud courses. Our training and certification program will give you the credentials you need to build your credibility and confidence.

Sign-up for an IBM Cloud training course today!

  • 2 Days ILT, VILT

    This course is also available as self-paced virtual (e-learning) course IBM Cloud Pak for Automation, Installation and Administration (ZB318G). This option does not require any travel.

    This course is designed to teach the skills that are needed to work with IBM Cloud Pak for Automation. Through a presentation and three hands-on lab exercises, you learn to deploy the IBM Operational Decision Manager (ODM) and IBM FileNet P8 Content Platform Engine products in containerized environments by using IBM Cloud Pak for Automation. You use Network File System (NFS), Db2, and Lightweight Directory Access Protocol (LDAP) as required by ODM and Content running in docker containers. You also learn some basic skills to manage, troubleshoot, and administer the installed containerized products that are deployed on the Red Hat OpenShift environment. In the lab exercises, you interact with the OpenShift cluster by using both the OpenShift Command-line interface (CLI) and the web console.

    For information about other related courses, see the IBM Training website:
    ibm.com/training

  • 5 Days ILT, VILT

    An updated version of this course is available. For more information, click Developing Rule Solutions in IBM Operational Decision Manager V8.9.2 (WB402G).

    This course is also available as self-paced virtual (e-learning) course Developing Rule Solutions in IBM Operational Decision Manager V8.9 (ZB400G). This option does not require any travel.

    This course introduces developers to IBM Operational Decision Manager V8.9. It teaches you the concepts and skills that you need to design, develop, and integrate a business rule solution with Operational Decision Manager.

    The course begins with an overview of Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development.

    Through instructor-led presentations and hands-on lab exercises, you learn about the core features of Decision Server, which is the primary working environment for developers. You design decision services and work with the object models that are required to author and execute rule artifacts. You gain experience with deployment and execution, and work extensively with Rule Execution Server. In addition, you become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. You also learn how to use Operational Decision Manager features to support decision governance.

    The lab environment for this course uses Windows Server 2012 R2 Standard Edition.

  • 5 Days ILT, VILT

    This WB401G: Managing Decisions in IBM Operational Decision Manager v8.9 course is also available as self-paced virtual (e-learning) course Managing Decisions in IBM Operational Decision Manager V8.9 (ZB401G). This option does not require any travel.

    This course introduces business analysts to IBM Operational Decision Manager V8.9. You learn the concepts and skills that are necessary to capture, author, validate, and manage business rules with Operational Decision Manager.

    IBM Operational Decision Manager provides a complete platform for managing business rules by helping to automate and govern decisions across processes and applications. This course focuses on the iterative nature of working collaboratively with business policy experts and development teams on rule projects. Through instructor-led presentations and hands-on lab exercises, you learn about the core features of Operational Decision Manager. You also receive intensive training in modeling business rule vocabulary, rule discovery, rule authoring, and rule governance and management.

    The course uses realistic scenarios and a case study to illustrate the principles and good practices for discovering, analyzing, and authoring business rules.

  • 5 Days ILT, VILT

    The WB402G: Developing Rule Solutions in IBM Operational Decision Manager course begins with an overview of Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development.

    Through instructor-led presentations and hands-on lab exercises, you learn about the core features of Decision Server, which is the primary working environment for developers. You design decision services and work with the object models that are required to author and execute rule artifacts. You gain experience with deployment and execution, and work extensively with Rule Execution Server. In addition, you become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. You also learn how to use Operational Decision Manager features to support decision governance.

    The lab environment for this course uses Windows Server 2012 R2 Standard Edition.

  • 4 Days ILT, VILT

    This course is also available as self-paced virtual (e-learning) course Developing Solutions with IBM Decision Server Insights V8.10 (ZB403G). This option does not require any travel.

    In this course, you learn about the main features of the Decision Server Insights component of IBM Operational Decision Manager V8.10.

    Decision Server Insights combines rules and events on a highly available platform. By using Decision Server Insights, you can build applications that make decisions in near real-time and in situational contexts. You experience how to use time-based reasoning and location-based reasoning to build a real-world solution that detects and responds to business situations. You also learn the key capabilities of the multi-agent architecture of Decision Server Insights by developing several agents that are bound to a single entity for different purposes.

    This course focuses on solution development, deployment, testing, and administration. You learn how to implement the business logic that detects business situations and uses situational context to decide and take the next best action.

    The course begins with an overview of the programming model for Decision Server Insights and the architecture for the Decision Server Insights runtime environment. You learn how to design a Decision Server Insights solution, model the business entities and events that you care about, and implement the business logic. You work with a realistic test client to test the behavior of your implementation after deployment.

    The course also covers administration topics, including installation, configuration of the Decision Server Insights reference topology, solution deployment in a grid environment, and grid administration.

  • 5 Days ILT, VILT

    This WB404G: Developing Rule Solutions in IBM Operational Decision Manager v8.10 course introduces developers to IBM Operational Decision Manager V8.10. It teaches you the concepts and skills that you need to design, develop, and integrate a business rule solution with the Operational Decision Manager.

    The course begins with an overview of the Operational Decision Manager, which is composed of two main environments: Decision Server for technical users and Decision Center for business users. The course outlines the collaboration between development and business teams during project development. Through instructor-led presentations and hands-on lab exercises, you learn about the core features of Decision Server, which is the primary working environment for developers. You design decision services and work with the object models that are required to author and execute rule artifacts. You gain experience with deployment and execution and work extensively with Rule Execution Server. In addition, you become familiar with rule authoring so that you can support business users to set up and customize the rule authoring and validation environments. You also learn how to use Operational Decision Manager features to support decision governance.

    The lab environment for this course uses the Windows Server 2012 R2 Standard Edition.

  • 5 Days ILT, VILT

    This course is also available as self-paced virtual (e-learning) course Automating Tasks Using IBM Robotic Process Automation with Automation Anywhere (ZB502G). This option does not require any travel.

    This course is intended to teach the skills that are needed to work with the IBM Robotic Process Automation (RPA) with Automation Anywhere Enterprise Client and Control Room to develop and manage bots. The course covers the development of both Meta bots and Task bots but focuses mostly on Task bot development.

    The course uses an interactive learning environment, with hands-on exercises to reinforce concepts and check understanding. Lab exercises throughout the course provide hands-on experience with developing robotic tasks.

    The course introduces robotic process automation, typical use cases, challenges, good practices and high-level architecture of the IBM Robotic Process Automation with Automation Anywhere product. The emphasis of the course is in hands-on coding in the development environment (i.e. Workbench).

    Development is performed using the most common bot commands. Bots are built to accomplish everyday business challenges including extracting data from various sources, writing data to various sources, conditional processing, and looping. The course also covers the use of various Recorders to record user interactions.

    At the completion of the course, the student is encouraged to take a Badge test to earn the Automating Tasks Using IBM Robotic Process Automation with Automation Anywhere V11 badge.

  • 5 Days ILT, VILT

    This course is also available as self-paced virtual (e-learning) course Process Implementing with IBM Business Process Manager V8.6 – I (ZB827G). This option does not require any travel.

    This course integrates training in business process management (BPM) methods and implementation with IBM Business Process Manager V8.6. You learn core process modeling and implementation skills, the project development approach, process model implementation fundamentals, and exceptional delivery patterns. These skills improve the speed and quality of process definition and implementation efforts.

    IBM Business Process Manager is a comprehensive BPM environment that provides the visibility and insight that is required to effectively manage the business processes of an organization. The course begins with an overview of business process management, emphasizing the concepts of reuse, ease of maintenance, and high-quality development strategies. You create simple ad hoc activities by using the web-based tools and use the IBM Business Process Manager Process Designer to create a business process definition (process) from business requirements that are identified during process analysis. You learn how to make team collaboration more efficient by enabling all team members to use standard Business Process Model and Notation (BPMN) elements.

    The course continues with an overview of the architecture of IBM Business Process Manager, and describes the use of process applications and toolkits within the tool. You create business objects and variables, implement gateways, and demonstrate process flow on your diagrams. You build customized user interfaces (coaches) to enable business and process data flows throughout the process model.

    The course uses an interactive learning environment, with hands-on demonstrations and class activities to reinforce concepts and check understanding. Lab exercises throughout the course provide hands-on experience with BPM tasks and skills. This course is intended to be collaborative, and you can work in teams to complete class activities.

  • 5 Days ILT, VILT

    This course is also available as self-paced virtual (e-learning) course Developing Workflow Solutions using IBM Business Automation Workflow V19.0.0.1 

    (ZB828G). This option does not require any travel.

    This course integrates training in business process management (BPM) methods and implementation with IBM Business Automation Workflow V19. You learn core process modeling and implementation skills, the project development approach, process model implementation fundamentals, and delivery patterns. These skills improve the speed and quality of process definition and implementation efforts. 

    IBM Business Automation Workflow is a comprehensive environment that provides the visibility and insight that is required to effectively manage the business processes of an organization. The course begins with an overview of the product and then covers business process management, emphasizing the concepts of reuse, ease of maintenance, and high-quality development strategies. You create a structured process using IBM Process Designer from business requirements that are identified during process analysis. You learn how to make team collaboration more efficient by using standard Business Process Model and Notation (BPMN) elements.

    The course provides an overview of the architecture of IBM Business Automation Workflow and describes the use of process applications and toolkits within the tool. You create business objects and variables, implement gateways, and demonstrate process flow on your diagrams. You build customized user interfaces (coaches) to enable business and process data flows throughout the process model.

    The course uses an interactive learning environment, with class review questions to reinforce concepts and check understanding. Lab exercises throughout the course provide hands-on experience with IBM tools. This course is intended to be collaborative, and you can work in teams to complete class activities.

    For information about other related courses, see the IBM Training website:

    ibm.com/training

  • 5 Days ILT, VILT

    IBM Process Server supports a service-oriented architecture (SOA) by providing a platform for using diverse technologies to integrate business applications. In this course, you learn how IBM Process Server enables business integration applications to define business logic and processes based on Web Services Business Process Execution Language (WS-BPEL), and business rules. In the intensive hands-on lab exercises, you design, develop, and test a comprehensive business integration solution. You use the IBM Integration Designer tool to create business integration solutions by using the Service Component Architecture (SCA) programming model, the Service Data Objects (SDO) data model, and the mediation flow programming model.

  • 4 Days ILT, VILT

    IBM Business Monitor is a business activity monitoring (BAM) product that supports BPM by measuring business performance, monitoring, and reporting on business transactions. This course includes topics of interest for students who want to use the IBM Business Monitor environment to develop applications.

    In this course, you learn how to develop, implement, and test IBM Business Monitor applications so that you can generate real-time business views of enterprise data. The course begins with an overview of BAM and BPM, and the capabilities that IBM Business Monitor provides. In subsequent units, you learn how to build monitor models, establish performance metrics, monitor events, manage action services, and build a business space dashboard. You also learn how to enable events from various sources, including using BPEL and BPMN processes from IBM Business Process Manager Advanced and IBM Integration Bus. Finally, you learn how to monitor events from JMS emitter and REST emitter sources. You also learn some basic administration and maintenance capabilities of IBM Business Monitor.

    From the hands-on exercises that are provided throughout the course, you develop and implement a monitoring solution. The exercises include how to use the various components of IBM Business Monitor, such as the IBM Cognos Business Intelligence and the Monitor development toolkit, for reporting and dimensional analysis along with WebSphere Application Server. You use the Monitor development toolkit to develop a monitor model, and then use the IBM Integration Designer to test the model. You also build customized business space dashboards that can be used to analyze and troubleshoot process performance.

  • 3 Days ILT, VILT

    This WE751G: Essentials of Service Development for IBM DataPower Gateway v7.5 course teaches you the essential skills that are required to configure, implement, and troubleshoot services that are developed on the IBM DataPower Gateways (IDG) with firmware version 7.5.0, regardless of use case. The DataPower Gateways allow an enterprise to simplify, accelerate, and enhance the security capabilities of its XML and web services deployments, and extend the capabilities of its service-oriented architecture (SOA) infrastructure. The gateways also extend these capabilities into the JSON, REST, and Mobile application areas.

    Through a combination of instructor-led lectures and hands-on lab exercises, you learn how to develop and debug services that are implemented on the DataPower gateways. These skills include WebGUI and Blueprint Console navigation, service type selection, basic multi-protocol gateway configuration, creating and using cryptographic objects, and configuring SSL connections. You also learn how to use various problem determination tools such as logs, monitors, and probes, and techniques for testing DataPower services and handling errors.

    Hands-on exercises give you experience working directly with a DataPower Gateway. The exercises focus on skills such as creating multi-protocol gateways, working with cryptographic and SSL objects, configuring service level monitoring, troubleshooting services, handling errors in a service policy, and deploying a service from a pattern.

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