Improve product delivery and user-centered design collaboration using Professional Scrum with User Experience practices.

Learn how Scrum teams can integrate UX practices into Agile workflows using user research, design thinking, product validation, iterative feedback and collaborative product development techniques.

  • Why get trained: Learn how to integrate UX practices, user research, design thinking and iterative feedback into Scrum-based product development workflows.
  • Why it matters: Combining Scrum and UX capabilities helps organizations improve customer satisfaction, product usability and collaboration between design and development teams.
  • Who should attend: UX professionals, Scrum Masters, product owners, Agile practitioners and development teams involved in user-centered product delivery.

Build practical Scrum and UX collaboration capabilities to improve customer-focused product development with Trainocate. HRD Corp Claimable.

Overview

Unifying the team to deliver value together.

This course is designed for the entire Scrum Team to enable them to better incorporate design, research and learning into their Scrum process.

Lean UX techniques focus the team toward customer-centric design and discovery. Scrum focuses the team toward rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities, illustrating how they come together with development and delivery. Attendees explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can work together to explore, experiment and deliver value-based outcomes.

Skills Covered

  • Gain a common understanding of what is meant by Professional Scrum
  • Dispel many myths about User Experience and its relationship to Agile and Scrum
  • Experience how the UX mindset and the Scrum framework compliment, align, and integrate
  • Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
  • Understand how the Scrum Team can connect more closely with end users and customers
  • Understand how “easily” and “quickly” we can do product development and include UX
  • Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
  • Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
  • Learn how to plan and balance both discovery and delivery work
  • Leave with some UX techniques that can be accomplished within the Scrum Team
  • Understand how anyone on the Scrum Team can support UX practices in support of the product
  • Focus on outcomes and impacts over outputs
  • Embrace the need to release and use measurements to validate outcomes
  • Realize the importance of incorporating UX work as part of the Product Backlog
  • Learn the value of testing hypotheses with experiments
  • Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Prerequisites

There are no pre-requisites required to attend this course.

Target Audience

  • Scrum Team members who will learn how to integrate the UX specialty with what they already know about the power of self-organizing cross-functional teams. This will enable them to help Developers to learn about the customer, plan learning/discovery/design work, and still deliver a “Done” increment each Sprint.In addition, Scrum Masters will learn how to incorporate product discovery techniques into Sprints and how to balance the product discovery work with the product delivery work while Product Owners will learn product discovery techniques that User Experience Designers use to better understand the needs of the user.
  • UX Professionals struggling to integrate on a Scrum Team will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.
  • People who have learned about Lean UX and want to learn how to integrate those concepts into Professional Scrum working together in a unified Scrum Team.

Course Curriculum

  • Module 1: Understand how Scrum with UX enhance continuous learning
  • Module 2: Framing work as problems to solve
  • Module 3: Outcomes over outputs
  • Module 4: Managing UX work in Scrum
  • Module 5: Focus on users
  • Module 6: Experimentation

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

September 21, 2026 - September 22, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included

December 16, 2026 - December 17, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included
Trainocate exam and cert

Exam & Certification

Professional Scrum with User Experience.

The Professional Scrum with User Experience™ (PSU I) certification validates your knowledge of how Scrum Teams can integrate UX with Scrum to enhance value creation and delivery. Obtaining PSU I proves that you have a fundamental level of understanding about how to integrate modern UX practices into Scrum and to work effectively within Scrum Teams.

While attendance is not a prerequisite, attending a Professional Scrum with User Experience class is highly recommended.

PSU I includes questions from the following Focus Areas as defined in the Professional Scrum Competencies:

  • Understanding and Applying the Scrum Framework: Empiricism, Scrum Values, Scrum Team, Events, Artifacts, Done
  • Developing People and Teams: Self-Managing (Cross-Functional) Teams – Including UX
  • Managing Products with Agility: Product Value, Product Backlog Management, Stakeholders & Customers, Work Management with UX
  • Complementary Practices: Lean UX Practices & Techniques

Training & Certification Guide

The Professional Scrum with User Experience (PSU I) assessment is available to anyone who wishes to validate their knowledge of how Scrum Teams can integrate UX with Scrum to enhance value creation and delivery. Those who pass receive certification as a PSU I from Scrum.org; validating that you have a fundamental level of understanding about how to integrate modern UX practices into Scrum and to work effectively within Scrum Teams.

The assessment can help you measure your understanding of how Scrum Teams can use UX practices to deliver greater value. The questions cover not only UX practices & techniques, but also core knowledge about Scrum.

The PSU I assessment is grounded in the Professional Scrum with User Experience subject areas. Attending the 2-day Professional Scrum with User Experience training course is highly recommended. Additional information to help you prepare can be found on the PSU I Suggested Reading page.

  • ee: $200 USD per attempt
  • Passing score: 85%
  • Time limit: 60 minutes
  • Number of Questions: 60
  • Format: Multiple Choice, Multiple Answer and True/False
  • Difficulty: Intermediate
  • Language: English only
  • Free Credly digital credential included
  • PSU Subject Areas
  • Required course: None
  • Recommended course: Professional Scrum with User Experience
  • Practice assessments:  Scrum Open and Product Owner Open
  • Ways to Learn More to help you prepare
  • Passwords have no expiration date, but are valid for one attempt only

Frequently Asked Questions

APS-SD: Applying Professional Scrum for Software Development

Applying Professional Scrum for Software Development (APS-SD) is a 3-day hands-on course where students experience how to deliver quality software using Scrum with Agile and DevOps practices. Students work in Scrum Teams over a series of Sprints, creating code on a realistic software system to learn Scrum while using Scrum.

PSM: Professional Scrum Master

Professional Scrum Master (PSM) is an interactive, activity-based course delivered by Professional Scrum Trainers where students gain a strong understanding of Professional Scrum and the role of the Scrum Master.

PSMII: Professional Scrum Master II

The Professional Scrum Master II (PSM II) course is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys.

PSPO: Professional Scrum Product Owner

Learn Professional Product Ownership. Prove Your Product Owner Knowledge.

Professional Scrum Product Owner (PSPO) is an hands-on, activity-based course where students explore Professional Scrum and the role of the Product Owner.

PSPO-A: Professional Scrum Product Owner – Advanced

Professional Scrum Product Owner – Advanced (PSPO-A), is a hands-on, activity-based course that focuses on helping experienced Product Owners and Product Managers expand their ability to establish a vision, validate their hypotheses, and ultimately deliver more value to their stakeholders.

PSK: Professional Scrum with Kanban

Professional Scrum with Kanban (PSK) is a 2-day course that teaches Scrum practitioners how to apply Kanban practices to their work.

Scrum focuses the team toward rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery in short, iterative cycles to assess what works best for the business and the user.

To create cross-functional teams that connect more closely with end users and customers, ultimately delivering more value and improving outcomes. By working together in a dual-track agile process, members of the Scrum Team can work more effectively to balance discovery work and delivery work.

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