Overview

Professional Scrum™ with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in the class.

In this two day class* students will leverage an ongoing case study as a way of applying techniques learned throughout the class and preparing to take what they learn back to their workplace. This course is designed for Product Owners and Scrum Masters to enable them to better incorporate design, research and learning into their Scrum process.

Lean UX techniques focus the team toward customer-centric design and discovery. Scrum focuses the team toward rapid delivery and customer feedback. By bringing together Lean UX and Scrum, teams learn how to drive the design together with delivery in short, iterative cycles to assess what works best for the business and the user.

Leveraging Lean UX techniques, the course takes core design and research activities, illustrating how they come together with development and delivery. Attendees explore how these activities fit into a dual-track agile process (Design and Development) where cross-functional teams can work together to explore, experiment and deliver value-based outcomes.

Skills Covered

  • Gain a common understanding of what is meant by Professional Scrum
  • Dispel many myths about User Experience and its relationship to Agile and Scrum
  • Experience how the UX mindset and the Scrum framework compliment, align, and integrate
  • Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
  • Understand how the Scrum Team can connect more closely with end users and customers
  • Understand how “easily” and “quickly” we can do product development and include UX
  • Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
  • Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
  • Learn how to plan and balance both discovery and delivery work
  • Leave with some UX techniques that can be accomplished within the Scrum Team
  • Understand how anyone on the Scrum Team can support UX practices in support of the product
  • Focus on outcomes and impacts over outputs
  • Embrace the need to release and use measurements to validate outcomes
  • Realize the importance of incorporating UX work as part of the Product Backlog
  • Learn the value of testing hypotheses with experiments
  • Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

Who Should Attend

The Professional Scrum Master II course is for anyone involved in software development using the Scrum Framework. It is particularly beneficial for those people within an organization accountable for getting the most out of Scrum, including Scrum Masters, Agile Coaches, Change Agents, Leaders and Managers.

Course Curriculum

Prerequisites

There are no pre-requisites required to attend this course.

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Course Modules

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