Overview
Business architecture is an essential aspect of any organisation that aims to improve its operational efficiency, customer satisfaction, and profitability. It involves developing a comprehensive understanding of the organisation’s processes, capabilities, and people to identify and implement strategic improvements.
This course is designed to provide students with the knowledge and skills necessary to develop a robust business architecture that aligns with the organisation’s objectives.
Skills Covered
- Learn how business architecture helps organizations achieve their strategic objectives and how it contributes to better decision making.
- Gather information about the organization’s goals, stakeholders, and business environment, and use this information to build a comprehensive point of view.
- Define the benefits dependency network, which is a framework for mapping the relationship between business capabilities and benefits.
- Develop the business capability architecture, which is a blueprint of the organization’s capabilities and processes. c Develop people in the context of business architecture and how to analyze stakeholders, develop empathy maps, and create personas to better understand the needs and motivations of different stakeholders.
- Develop scenarios that help you identify the key touchpoints and interactions between your organization and its customers.
- Manage the business architecture program, which involves developing and implementing a roadmap that outlines the key initiatives required to achieve your organization’s strategic objectives.
Who Should Attend
This course is intended for business analysts, project managers, business architects, and anyone interested in understanding business architecture principles and practices.
Exam & Certification
IASA Architect CITA-Associate Certification
