Overview

Business architecture is an essential aspect of any organisation that aims to improve its operational efficiency, customer satisfaction, and profitability. It involves developing a comprehensive understanding of the organisation’s processes, capabilities, and people to identify and implement strategic improvements.

This course is designed to provide students with the knowledge and skills necessary to develop a robust business architecture that aligns with the organisation’s objectives.

Skills Covered

  • Learn how business architecture helps organizations achieve their strategic objectives and how it contributes to better decision making.
  • Gather information about the organization’s goals, stakeholders, and business environment, and use this information to build a comprehensive point of view.
  • Define the benefits dependency network, which is a framework for mapping the relationship between business capabilities and benefits.
  • Develop the business capability architecture, which is a blueprint of the organization’s capabilities and processes. c Develop people in the context of business architecture and how to analyze stakeholders, develop empathy maps, and create personas to better understand the needs and motivations of different stakeholders.
  • Develop scenarios that help you identify the key touchpoints and interactions between your organization and its customers.
  • Manage the business architecture program, which involves developing and implementing a roadmap that outlines the key initiatives required to achieve your organization’s strategic objectives.

Prerequisites

  • IASA Architect CITA-Foundation

Target Audience

This course is intended for business analysts, project managers, business architects, and anyone interested in understanding business architecture principles and practices.

Course Curriculum

Module 1: Introduction

  • Introduction to Business Architecture

Module 2: Develop a Business Strategy

  • Business Strategy I – Conduct Research, Identify Priorities & Build a Point of View
  • Business Strategy II – Strategic Planning

Module 3: Develop an Operational Strategy

  • Developing an Operational Strategy I – Operating Model
  • Developing an Operational Strategy II – Business Architecture

Module 4: Deliver a Transformational Strategy

  • Deliver a Transformational Strategy I – Business Models
  • Deliver a Transformational Strategy II – Benefits Dependency Network
  • Deliver a Transformational Strategy III – The IT Strategy
  • Deliver a Transformational Strategy IV – People Deliver a Transformational Strategy V – Customer Journey and Value Stream
  • Deliver a Transformational Strategy VI – Workflow and Service
  • Deliver a Transformational Strategy VII – Processes
  • Deliver a Transformational Strategy VIII – IT Scenarios

Module 5: Manage the Program

  • Transformation Plan
  • Plan & optimize the portfolio
  • Risk Management
  • Change Management

Dates & Locations

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Exam & Certification

IASA Architect CITA-Associate Certification

Training & Certification Guide

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