Learn a low-cost and low-risk method to generate business solutions.
What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly?
Experimental, collaborative and holistically innovative. That’s design thinking. It’s a mindset for success. It’s for anyone who wants to see infinite possibilities and turn problems into solutions. Putting the customer front and center, design thinking offers a strategy for successful companies to be more agile and innovative.

Overview
In today’s world, innovation is key to success.
We know that in order to be successful, you need to be constantly innovating. That’s why our AMA-2034: Innovation and Design Thinking Certificate Program is designed to help you do just that. Sign up now and get started on your path to innovation!
Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.
Enroll in our course today and get innovative!
Skills Covered
- Understand how design thinking can improve organizational and personal performance
- Embrace uncertainty and develop an experimental mindset to iterate quickly
- Create a new process and attack problems from a completely new angle
- Convert ideas into customer value and market opportunity
- Release your group’s creative thinking and sharpen critical analysis
- Create more progressive and practical solutions for real-world problems
- Balance constraints and technical limitations with customer preferences
- Develop design thinking to foster collaboration across functions of the organization
- Learn how to use a repeatable process to drive rapid innovation
Prerequisites
N/A
Target Audience
Business professionals in any functional area or role associated with revenue growth.

Module 1: Integrating design thinking into the fabric of your organization’s culture
Module 2: Adding design thinking tools and templates to help your work groups ideate solutions
Module 3: Developing a more collaborative and iterative style of work for groups/teams
Module 4: Understanding the drivers and inhibitors of innovation
Module 5: Learning the importance of stakeholders and interpreters
Module 6: Leading collaborative problem-solving testing
Module 7: Learning to envision and design collaboratively with visual imaging
Module 8: Mapping stakeholders and the complex network of beneficiaries
Module 9: Understanding the social-psychological aspect of user experience
Module 10: Exploring formal methods for usability testing to form customer behavior and emotional response
Module 11: Presenting your vision and inviting buy-in through compelling storytelling
Module 12: Fostering an organizational climate for innovation

Exam & Certification
This course is not associated with any Certification.
Training & Certification Guide
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