Set priorities and learn to control chaos in the workplace.

Welcome to chaos—otherwise known as the world in which we all work today. Attend this American Management Association (AMA) seminar and get proven solutions for managing chaos and minimizing its negative impact.

We’ve all experienced the lapses in judgment that stem from poor time management—and then we feel that our work suffers and doesn’t reach our standard. Professionals could gain tremendous value from learning proper techniques from our time management training programs to avoid the sinking feeling of not getting their tasks done on time or efficiently.

Overview

In this time management and settings priority training course, you’ll discover how you can harness the energy of a dynamic, though often chaotic, work environment and avoid feeling overwhelmed when things start to spin out of control. You’ll learn a variety of tools that will help you re-think the way you approach chaos and enable you to leverage resources to help you tackle challenging situations as they arise.

Gain hands-on experience applying tools for setting priorities and adjusting to shifting demands with greater clarity. Practice techniques for analyzing and resolving problems and learn to strategically communicate your solutions. You’ll leave confident and ready to apply the most appropriate techniques to clarify, alleviate and eliminate chaos within your control—and better manage your reactions to the chaos beyond your control.

Skills Covered

  • Identify positive outcomes from chaotic environments
  • Clarify and leverage or eliminate chaos within your control
  • Set priorities for all your activities
  • Focus and act decisively when priorities shift
  • Use tools to problem-solve and select a course of action
  • Manage interruptions and conflicts with greater ease
  • Communicate your needs strategically

Prerequisites

None

Target Audience

Anyone facing expanding workloads, shifting priorities, complex organizational dynamics, organizational restructuring and increased uncertainty

Course Curriculum

Module 1: Welcome to Chaos

  • Ask Questions to Determine the Impact of Organizational Challenges on Both Managers and Employees
  • Identify the Sources of Chaos That Managers and Employees Can Reduce, Clarify, or Eliminate

Module 2: Problem Solving

  • Generate Multiple Creative Ideas Quickly
  • Identify the Real/Root Causes of a Problem or Issue
  • Organize a Large Number of Ideas into Natural Groupings in Order to Understand a Problem
  • Choose a Tool to Address the Chaos from the Case Study

Module 3: Priority Planning and Decision Making

  • Analyze Four Aspects of a Situation or of Team Capability as a Way to Determine Priorities
  • Identify How to Close the Gap Between the Current Situation/Problem and the Desired Situation/Solution
  • Evaluate Risk with the Use of Three Questions
  • Use the Priority Matrix to Determine Activities to Support Your Decision

Module 4: Planning Daily Work

  • Establish a Daily Plan for Completion of the Most Important Priorities
  • Accurately Estimate How Long It Takes to Do Things
  • Differentiate Between “Necessary” and Unnecessary” Interruptions

Module 5: Communication Skills for Managing Chaos

  • Define Assertive and Strategic Communication
  • Respond Assertively and Strategically When Priorities Shift or Conflict
  • Develop an “I” Statement to Use When Provoked or When Presented with a Difficult Situation
  • Complete a Task Despite Changes, Interruptions, and Chaos

Dates & Locations

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Exam & Certification

None

Training & Certification Guide

Why train with Trainocate

They’re live, interactive, instructor-led courses that are completely user-friendly and accessible from your office or home PC. They’re the perfect time-saving alternative when you want training but can’t get away from the office.

A member of AMA’s expert faculty of business professionals will lead your seminar. Beyond our course leaders’ experience in business training, they are specially trained to present AMA’s high-quality content in an engaging, live online format.

  • Industry-leading, instructor-led training built on years of precedent and proven effective
  • Small class size with peer interaction in both classroom and live online formats
  • Expert faculty of leading business practitioners to guide participants in applying skills
  • Content and learning solutions for every level of employee to ensure ongoing development
  • Full range of training formats including classroom, live online and corporate learning

Looking for real results from your online training experience? Only AMA’s training is backed by our decades of proven training expertise, including more than 10 years of perfecting the virtual classroom. Experience carefully curated content developed with leading subject matter experts.

Learn with the guidance of our renowned faculty and top business authorities, and using fully interactive technology. AMA virtual training experiences will keep you engaged, provide you with insightful feedback and foster accountability. You’ll get practical skills you can apply immediately on the job—thus helping to ensure a meaningful ROI for your organization.

Speak to a Training Consultant

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Get in touch with our team via the form or WhatsApp us on +6011-5119 6631

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