Apply advanced Site Reliability Engineering practices to improve service resilience.
Learn how to implement Site Reliability Engineering practices that enhance reliability, scalability, observability, and operational performance across modern digital environments.
Develop practical skills in service level management, error budgets, resilience engineering, automation, and incident response to support high-performing services at scale.
- Why get trained: Gain practical expertise in applying SRE principles to improve service reliability, reduce operational risk, and balance innovation with system stability.
- Why it matters: Organizations depend on reliable digital services and need professionals who can implement advanced reliability practices that minimize downtime and improve customer experiences.
- Who should attend: Site reliability engineers, DevOps engineers, cloud engineers, IT operations professionals, software engineers, system administrators, service managers, and technology leaders responsible for service performance and resilience.
Advance your reliability engineering capabilities and build resilient digital services that scale with business demands. HRD Corp Claimable
Overview
SRE Practitioners deliver business value to customers through collaboration with DevOps teams and engineering of reliable, secure application environments and software systems.
The Site Reliability Engineering Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediation.
The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.
The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption. This course positions learners to successfully complete the SRE Practitioner certification exam.
This course may be eligible for PMI’s PDUs.
Skills Covered
On completion of this course, the following learning outcomes achieved will include the practical understanding of:
- Practical view to successfully implement a flourishing SRE culture in your organization.
- Underlying principles of SRE and avoiding anti-patterns
- The organizational impact of SRE
- Acing the art of SLIs and SLOs in a distributed ecosystem
- Extending the usage of Error Budgets to innovate and avoid risks
- Building security and resilience by design in a distributed, zero-trust environment
- Implementing full stack observability, distributed tracing and an Observability driven development culture
- Curating data using AI to move from reactive to proactive and predictive incident management
- Importance of Platform Engineering
- Implementing practical Chaos Engineering
- Major incident response responsibilities based on incident command framework
- Understanding why SRE can be considered as the purest implementation of DevOps
- SRE Execution model
- Understanding the SRE role and why reliability is everyone’s problem
- SRE success story learnings
Prerequisites
It is highly recommended that learners attend the SRE Foundation course with an accredited DevOps Institute Education Partner prior to attending the SRE Practitioner course. An understanding and knowledge of common SRE terminology, concepts, principles and related work experience are recommended.
The DevOps Institute SRE Foundation certification is a prerequisite to the SRE Practitioner exam.
Target Audience
The target audience for this course are professionals including:
- Anyone focused on large-scale service scalability and reliability
- Anyone interested in modern IT leadership and organizational change approaches
- Business Managers and Stakeholders
- Change Agents
- Consultants
- DevOps Practitioners
- IT Directors, Managers, Team Leaders
- Product Owners, Scrum Masters
- Software Engineers
- Site Reliability Engineers
- System Integrators
- Tool Providers
Module 1: SRE Anti-Patterns
- SRE in a distributed ecosystem
- Avoiding SRE anti-patterns
Module 2: SLO as a Proxy for Customer Happiness
- What has changed with SLOs?
- SLIs and system boundaries
- Error budgets, velocity, and risk
Module 3: Building Secure and Reliable Systems
- Non-Abstract Large Scale Design
- Fault-tolerant designs
- Designing for security, resiliency, scalability, and changing landscapes
Module 4: Full-Stack Observability
- Pillars of Observability
- Observability MELT
- Using OpenTelemetry
Module 5: Platform Engineering and AIOps
- Platform-centric approaches
- Using DataOps and AIOps to improve resiliency
- AIOps Simple Recipe
Module 6: SRE & Incident Response Management
- Incident Command Framework
- OODA Loop
- SRE and closed-loop remediation
- AI/ML and swarming for better incident management
Module 7: Chaos Engineering
- Chaos Engineering Defined
- Myths of Chaos
- Chaos Engineering Experiments and Resources
- Game Day Basics and Exercises
Module 8: SRE is the Purest Form of DevOps
- Key Principles of SRE
- Metrics for Success
- SRE Execution Models
- Culture and behavioral skills
- Transformations and SRE
Exam & Certification
Participants who successfully complete the course and pass the examination will be recognized as certified with Site Reliability Engineering Practitioner (SREP) issued and governed by DevOps Institute. Delegates who do not attain a passing score for the examination would be awarded a course attendance certificate only.
Training & Certification Guide
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