SRE Practitioners deliver business value to customers through collaboration with DevOps teams and engineering of reliable, secure application environments and software systems.

The Site Reliability Engineering Practitioner course introduces ways to economically and reliably scale services in an organization. It explores strategies to improve agility, cross-functional collaboration, and transparency of health of services towards building resiliency by design, automation and closed loop remediation.

The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and effective incident responses using SRE practices.

The course is developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption. This course positions learners to successfully complete the SRE Practitioner certification exam.

This course may be eligible for PMI’s PDUs.

Skills Covered

On completion of this course, the following learning outcomes achieved will include the practical understanding of:

  • Practical view to successfully implement a flourishing SRE culture in your organization.
  • Underlying principles of SRE and avoiding anti-patterns
  • The organizational impact of SRE
  • Acing the art of SLIs and SLOs in a distributed ecosystem
  • Extending the usage of Error Budgets to innovate and avoid risks
  • Building security and resilience by design in a distributed, zero-trust environment
  • Implementing full stack observability, distributed tracing and an Observability driven development culture
  • Curating data using AI to move from reactive to proactive and predictive incident management
  • Importance of Platform Engineering
  • Implementing practical Chaos Engineering
  • Major incident response responsibilities based on incident command framework
  • Understanding why SRE can be considered as the purest implementation of DevOps
  • SRE Execution model
  • Understanding the SRE role and why reliability is everyone’s problem
  • SRE success story learnings

Who Should Attend

The target audience for this course are professionals including:

  • Anyone focused on large-scale service scalability and reliability
  • Anyone interested in modern IT leadership and organizational change approaches
  • Business Managers and Stakeholders
  • Change Agents
  • Consultants
  • DevOps Practitioners
  • IT Directors, Managers, Team Leaders
  • Product Owners, Scrum Masters
  • Software Engineers
  • Site Reliability Engineers
  • System Integrators
  • Tool Providers

Course Curriculum


It is highly recommended that learners attend the SRE Foundation course with an accredited DevOps Institute Education Partner prior to attending the SRE Practitioner course. An understanding and knowledge of common SRE terminology, concepts, principles and related work experience are recommended.

The DevOps Institute SRE Foundation certification is a prerequisite to the SRE Practitioner exam.

Download Syllabus

Course Modules