Build reliable, scalable, and resilient digital services with Site Reliability Engineering.
Learn how Site Reliability Engineering practices help organizations improve system reliability, availability, and performance while supporting faster delivery and innovation.
Develop practical knowledge of SRE principles, service level management, observability, automation, incident response, and continuous improvement to enhance operational excellence.
- Why get trained: Gain a strong understanding of SRE practices that help balance reliability, operational efficiency, and business agility in modern technology environments.
- Why it matters: Organizations depend on highly available digital services, creating demand for professionals who can improve reliability, reduce downtime, and support business-critical operations at scale.
- Who should attend: Site reliability engineers, DevOps engineers, system administrators, cloud engineers, software developers, IT operations professionals, service managers, and technology leaders responsible for service performance and reliability.
Build the foundation for reliable, resilient, and high-performing digital services with Site Reliability Engineering. HRD Corp Claimable
Overview
The SREF: Site Reliability Engineering Foundation course is an introduction to the principles & practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.
The course highlights the evolution of SRE and its future direction, and equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding, setting and tracking Service Level Objectives (SLO’s).
The course was developed by leveraging key SRE sources, engaging with thought-leaders in the SRE space and working with organizations embracing SRE to extract real-life best practices and has been designed to teach the key principles & practices necessary for starting SRE adoption.
This course positions learners to successfully complete the SRE Foundation certification exam. The training and certification instills candidates with tangible takeaways, such as implementing SRE models that fit their organizational context, building advanced observability in distributed systems, building resiliency by design and learning effective incident responses using SRE practices.
Skills Covered
On completion of this course, the following learning outcomes achieved will include the practical understanding of:
- The history of SRE and its emergence at Google
- The inter-relationship of SRE with DevOps and other popular frameworks
- The underlying principles behind SRE
- Service Level Objectives (SLO’s), Error budgets and the associated policies
- Service Level Indicators (SLI’s) and the modern monitoring landscape
- Toil and its effect on an organization’s productivity
- Some practical steps that can help to eliminate toil
- Observability as something to indicate the health of a service
- SRE tools, automation techniques and the importance of security
- Anti-fragility, our approach to failure and failure testing
- The organizational impact that introducing SRE brings.
Prerequisites
The are no prerequisites to attending the Site Reliability Engineering course or sitting the certification examination. Familiarity with DevOps definitions and principles are advantageous.
Target Audience
The target audience for this course are professionals including:
- Anyone starting or leading a move towards increased reliability
- Anyone interested in modern ITleadership and organizational change approaches
- Business Managers and Stakeholders
- Change Agents and Consultants
- DevOps Practitioners
- IT Directors, Managers and Team Leaders
- Product Owners and Scrum Masters
- Software and Site Reliablity Engineers
- System Integrators
- Tool Providers
Module 1: SRE Principles & Practices
- What is Site Reliability Engineering?
- SRE & DevOps: What is the Difference?
- SRE Principles & Practices
Module 2: Service Level Objectives & Error Budget
- Service Level Objectives (SLOs)
- Error Budgets
- Error Budget Policies
Module 3: Reducing Toil
- What is Toil?
- Why is Toil Bad?
- Doing Something About Toil
Module 4: Monitoring & Service Level Indicators
- Service Level Indicators (SLIs)
- Monitoring
- Observability
Module 5: SRE Tools & Automation
- Automation Defined
- Automation Focus
- Hierarchy of Automation Types
- Secure Automation
- Automation Tools
Module 6: Anti-Fragility & Learning from Failure
- Why Learn from Failure
- Benefits of Anti-Fragility
- Shifting the Organizational Balance
Module 7: Organizational Impact of SRE
- Organizational Impact of SRE
Module 8: Why Organizations Embrace SRE
- Patterns for SRE Adoption
- On-Call Necessities
- Blameless Post-Mortems
- SRE & Scale
Module 9: SRE, Other Frameworks, and Trends
- SRE & Other Frameworks
- The Future
Dates & Locations
June 29, 2026 - June 30, 2026
June 29, 2026 - June 30, 2026
September 7, 2026 - September 8, 2026
September 7, 2026 - September 8, 2026
November 5, 2026 - November 6, 2026
November 5, 2026 - November 6, 2026
Exam & Certification
Site Reliability Engineering Foundation (SREF).
Today’s organizations deal with a higher volume of change in a more complex tech environment leading to a higher risk of outages and incidents. IT teams must improve service reliability and system resiliency. With automation and observability becoming key factors for more efficient and rapid deployments, the SRE profile has become one of the fastest-growing job roles.
- Exam Questions: 40
- Passing Score: 65%
- Exam Format: Multiple Choice
- Duration: 60 minutes
- Delivery: Web-based
- Languages: English, Brazilian Portuguese, Chinese, French, Japanese, Spanish\
- Open Book: Yes
- Certification Validity: 3 Years*
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
