Lead Agile teams effectively with Scrum.org certifications and improve Scrum delivery outcomes using Professional Scrum Master practices.

Learn how to apply Scrum principles, facilitate Scrum events, support Agile teams, remove impediments and improve collaboration and delivery outcomes through servant leadership and Agile coaching techniques.

  • Why get trained: Learn how to facilitate Scrum events, manage Agile team dynamics, apply servant leadership and support effective Scrum delivery practices.
  • Why it matters: Professional Scrum Master capabilities help organizations improve Agile delivery, strengthen collaboration and increase transparency and adaptability across project teams.
  • Who should attend: Scrum Masters, Agile practitioners, project managers, team leaders and professionals responsible for supporting Agile teams and Scrum environments.

Build practical Scrum Master and Agile facilitation capabilities to improve team effectiveness and delivery outcomes with Trainocate. HRD Corp Claimable.

Overview

Elevate Your Agile Expertise: Become a Professional Scrum Master.

Unlock your potential and demonstrate your agile acumen with our PSM: Professional Scrum Master certification. This interactive, activity-based course, facilitated by industry-leading Professional Scrum Trainers, is your gateway to an in-depth understanding of Professional Scrum and the pivotal role of the Scrum Master.

Our curriculum encourages active engagement through a blend of vibrant discussions and practical exercises, enabling participants to grasp the fundamental principles of Scrum and the Agile mindset. Participants will gain a comprehensive understanding of the scrum master role and how it contributes to the success of Scrum Teams. More than just theoretical learning, you’ll delve into the successful practices employed by high-performing Scrum Teams.

As a PSM trainee, you’ll leave the course not just equipped with newfound knowledge and skills, but also with a renewed sense of enthusiasm for the transformative opportunities that Professional Scrum can offer to you and your teams. Embark on this exciting journey and become a catalyst for agile excellence in your organization.

Skills Covered

  • Help Scrum Teams deliver value to their organization
  • Understand the theory and principles behind Scrum and empiricism
  • Understand how each part of the Scrum framework ties back to the principles and theory
  • Understand uncertainty and complexity in product delivery
  • Understand the meaning and importance of the Scrum values
  • Learn what Done means and why it is crucial to transparency
  • Know how to use the Product Backlog to plan with agility
  • Understand the importance of self-managing teams, interpersonal skills needed, and the Scrum Master role
  • Clarify the leadership role a Scrum Master plays on the team
  • Learn the skills and traits and behavior shifts required to be a Scrum Master

Prerequisites

Attendees make the most of the class if they (recommended but not required):

  • Have studied the Scrum Guide.
  • Have a solid understanding of Scrum either through working on a Scrum Team, or through taking part in a Professional Scrum Foundations or similar course.
  • Have been on or are closely involved with the product management aspects of a software product or application.

Target Audience

This course is appropriate for students in any industry where teams are working to solve complex problems. The Professional Scrum Master course is for:

  • Practitioners that are interested in starting a career as a Scrum Master
  • Scrum Masters, Agile/Scrum Coaches and consultant looking to improve their use of Scrum
  • Anyone involved in product delivery using Scrum

Course Curriculum

Module 1: Scrum Theory and Principles

Understanding about empirical process control, scrum rules and values. Why does Scrum work? Which are the theoretical foundations and principles? How does Scrum differ from traditional software development and why is it better for product development?

Module 2: The Scrum Framework

How is Scrum theory implemented through time-boxes events, roles, rules, and artefacts? We will experience why Scrum framework is constructed as it is and how you as a Scrum Master can effectively use Scrum to control risks and create maximum value.

Module 3: Scrum Roles – Product Owner, Scrum Master And Development Team

Learn accountabilities, responsibilities and skills required for each of the role within the Scrum framework to develop product using empiricism.

Module 4: The Definition Of Done & Acceptance Criteria

What is the meaning of “DONE” in Scrum and why is it important? discussion about Technical Debts. Participants have to learn the meaning of DONE increment by defining definitions in the workshop.

Module 5: Product Delivery with Scrum Framework

Learning by doing is the key factor here. Participants work in a group like real scrum teams. They learn by practicing Scrum on a live project. Small Scrum team plays roles, create artifacts to understand transparency and use events for inspection and adaptation.

Module 6: Working With People And Teams

Since Scrum is a process framework and to make processes work, the organization has to strive hard for resolving problems from the people and the team. There will be numerous group discussions around challenges that are faced by the majority of these organizations while adopting Scrum.

Module 7: Working With Organizational Challenges

Why is change hard and what can be done to make it real?
What are the organizational changes that are needed to see the benefits of Scrum?

Module 8: The Role Of Scrum Master

An empowered Scrum Master can bring in positive change but change becomes difficult when the change agent is not pragmatic.

Module 9: Essential Elements For Agile Way Of Working

Let’s understand the advantages and disadvantages of the agile way of working. We will also have a discussion around the various models for organizational agility and ways to adopt it. The focus will be on owning a roadmap for organizational agility vs renting processes.

Module 10: Tools to Manage Product Development using Scrum

Most often participants wanted to know what’s the best possible tools to manage development processes so we give overviews about Jira, Trello and Azure DevOps to help them understand how and when to use these tools.

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

July 20, 2026 - July 21, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
Exam:
Included

July 20, 2026 - July 21, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included

July 20, 2026 - July 21, 2026

Location: Penang
Modal: ILT
Availability: TBC
Exam:
Included

September 23, 2026 - September 24, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
Exam:
Included

September 23, 2026 - September 24, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included

September 23, 2026 - September 24, 2026

Location: Penang
Modal: ILT
Availability: TBC
Exam:
Included

November 23, 2026 - November 24, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
Exam:
Included

November 23, 2026 - November 24, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included
Trainocate exam and cert

Exam & Certification

Professional Scrum Master I 

The Professional Scrum Master (PSM I) certification validates your knowledge of the Scrum framework, the Scrum Master accountabilities and how to apply Scrum.

PSM I is recognized by the industry as a certification that demonstrates a fundamental level of Scrum mastery. As a PSM I certification holder, you have proven that you understand Scrum as described in the Scrum Guide and how to apply Scrum in Scrum Teams. PSM I holders have a consistent terminology and approach to Scrum.

All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

You are also entitled to a 40% discount on the PSM II assessment once passing PSM I. The industry-recognized PSM certifications require a minimum passing score.

Training & Certification Guide

The Professional Scrum Master level I (PSM I) assessment is available to anyone who wishes to validate his or her depth of knowledge of the Scrum framework and its application.

Those who pass the assessment will receive the industry recognized PSM I Certification to demonstrate their fundamental level of Scrum mastery.

PSMII: Professional Scrum Master II

The Professional Scrum Master II (PSM II) course is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys.

PSK: Professional Scrum with Kanban

Professional Scrum with Kanban (PSK) is a 2-day course that teaches Scrum practitioners how to apply Kanban practices to their work.

PSPO: Professional Scrum Product Owner

Professional Scrum Product Owner (PSPO) is a 2-day course that focuses on all of these areas to teach students how to maximize the value of products and systems.

PSPO-A: Professional Scrum Product Owner – Advanced

Professional Scrum Product Owner – Advanced (PSPO-A), is a hands-on, activity-based course that focuses on helping experienced Product Owners and Product Managers expand their ability to establish a vision, validate their hypotheses, and ultimately deliver more value to their stakeholders.

PSU: Professional Scrum With User Experience

Professional Scrum with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams.

APS-SD: Applying Professional Scrum for Software Development

Applying Professional Scrum for Software Development (APS-SD) is a 3-day hands-on Professional Scrum Developer course where students experience how to deliver quality software using Scrum with Agile and DevOps practices.

PAL-E: Professional Agile Leadership – Essentials

The Professional Agile Leadership Essentials (PAL-E) is a 2-day hands-on workshop that uses a combination of instruction and hands-on exercises to help managers and other leaders who work directly with agile teams understand how to best support, guide, and coach their teams to improve their agile capabilities.

PAL-EBM: Professional Agile Leadership Evidence-Based Management

In the Professional Agile Leadership™ – Evidence-Based Management (PAL-EBM) one day course, participants learn what EBM is and how to apply it through hands-on, activity-based learning.

What is the difference between Agile and Scrum?

In 2025’s dynamic digital landscape, Agile and Scrum remain foundational to effective project delivery. Agile is a flexible mindset/principles-based philosophy, while Scrum is a structured framework to implement Agile. This refined guide explores their key differences with clarity and relevance to modern software and business teams.

Frequently Asked Questions

The requirement for gaining certification is passing one of our online Professional-level Assessments with a score of 85% or higher. Taking a Scrum.org class is a great way to prepare you for success when taking our professional assessments, but it is not a requirement.

The requirement for gaining a Professional Scrum certification is passing one of our online Professional-Level Assessments with a score of 85% or higher.

The Scrum Guide, authored by Scrum co-creators Ken Schwaber and Jeff Sutherland, is the first place to start to learn about Scrum, and has been agreed upon as the definitive source of Scrum. It is available for free in over 30 different languages. The Professional-Level Assessments, however, are available in English only.

All Scrum.org assessments use the most recent version of the English Scrum Guide as the source for questions regarding the rules, artifacts, events, and roles of Scrum. However, reading the Scrum Guide alone is not enough for someone to pass a Professional Scrum Assessment. Questions often ask test-takers to interpret information and apply it to challenging situations, so knowledge gained from personal experience and other sources is typically needed.

Scrum.org and the Scrum Alliance are separate organizations with different leadership, missions, focus, and approaches. A few of the key differences can be seen in our courses and certifications.

Differences in the certifications:

  • PSM I (through Scrum.org) requires that a student demonstrate their knowledge and understanding of Scrum through a rigorous assessment. PSM I certification is detached from the course. It is not proof of attendance, but is rather proof of Scrum knowledge. The PSM I and the PSM II assessments and corresponding certifications do not require attendance in a Scrum.org class. Scrum.org certificates are lifelong, and do not require any additional payments or renewals.
  • CSM (through the Scrum Alliance) requires a student attend a course through the Scrum Alliance and then take an “exam” in which the passing score needed is only 69%. This certification is little more than a certificate of attendance, and requires credential holders to pay renewal fees in order to keep their certifications active.

Differences in the courses:

  • Scrum.org creates and maintains standardized curriculum, context and depth for all Professional Scrum courses and selects only the most qualified instructors to deliver them. Each instructor may have his or her individual experiences and areas of expertise, but all students learn the same core course content. This improves a student’s ability to pass the Professional Scrum assessments and apply Scrum in their workplaces. You can be confident in the quality and value the training will provide. Those who attend a Scrum.org course will also receive a complementary password to attempt one of our professional-level assessments for certification.
  • The Scrum Alliance does not have any standardization for its courses or content. The course materials are created by the individual trainers, and are limited by that particular trainer’s experience and opinion. Attendance in a Scrum Alliance course is required for earning a CSM, CSPO or CSD certification.

Unlike Scrum Alliance certifications, Scrum.org certificates are lifelong and do not require any additional payments or renewals.

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