Microsoft Certified: AI Agent Builder Associate

Intermediate Level

As organizations shift from early AI experiments to deploying agents in real business workflows, the need for builders who can create dependable, production‑ready agents is growing quickly. Teams are looking for professionals who know how to move beyond demos and build agents that are ready for production from day one.

The Microsoft Certified: AI Agent Builder Associate (Exam AB‑620) is an intermediate‑level certification designed for developers and advanced builders who create and integrate AI agent solutions.

It validates your ability to design, build, and manage enterprise‑grade AI agents using Microsoft Copilot Studio, Power Platform, and integration technologies such as APIs and Model Context Protocol to automate real‑world business processes.

Demonstrate your ability to design, build, and integrate enterprise‑grade AI agents using Microsoft Copilot Studio, APIs, and multi‑agent workflows to automate business processes and deliver scalable, real‑world solutions. 

Design, build, and integrate AI agent solutions using Microsoft Copilot Studio, APIs, and multi‑agent workflows to automate business processes and enable real‑world enterprise actions.

AB620T00: Design and Build Integrated AI Agent Solutions in Copilot Studio is designed for developers and advanced builders who want to create enterprise grade AI agent solutions. This intensive 3-day course focuses on building practical skills to design, integrate, and manage AI agents that automate real world business processes across systems.

  • Designing AI agent solutions using Microsoft Copilot Studio, including conversations, topics, and agent behaviours.
  • Build and orchestrate advanced workflows and multi-agent solutions.
  • Automate complex scenarios, including human-in-the-loop and computer-use workflows.
  • Applying security, governance, and responsible AI practices to ensure reliable and enterprise‑ready agent solutions.
  • Test, monitor, and manage agents as enterprise-grade solutions.

Completing this course equips learners with the ability to design, integrate, and manage AI agents that connect systems, automate workflows, and operate reliably at scale, supporting certification readiness and real‑world implementation.

Fees:

RM2,800 – RM3,174

Intakes:

3-5 August | 5-7 Oct | 2-4 Nov 2026

 

 

What are the key skills measured:

  • Plan and configure AI agent solutions (30–35%). 

  • Integrate and extend agents in Copilot Studio (40–45%). 

  • Test, monitor, and manage agents (20–25%). 

Who is this for?

  • Developers

  • AI engineers

  • Advanced builders

  • Power Platform professionals

Position yourself to build and integrate AI agent solutions that automate workflows, connect enterprise systems, and enable real‑world actions using Copilot Studio and modern AI capabilities.

Microsoft Build 2025 reported that more than 230,000 organisations, including 90% of the Fortune 500, have used Copilot Studio to build AI agents and automations. Microsoft also reported that 15 million developers are already using GitHub Copilot.

Microsoft WorkLab (2026) found that organisations fully prepared for agentic AI expect to scale 2.5 times faster than those still developing their AI strategy and execution.

Source: Microsoft (2026)

MDEC reported that in Q2 2025, AI attracted RM3.29 billion in investments and was expected to create 6,920 jobs, representing 40% of total projected employment under Malaysia Digital investments at that point.

Source: MDEC (2025)

Build and Integrate Enterprise AI Agents for Real‑World Use Case

Validates your ability to design and develop AI agents that connect to enterprise systems, automate workflows, and perform real tasks across business environments.

Strengthen Integration and Multi‑Agent Orchestration Skills

Demonstrates your capability to integrate agents using APIs, connectors, and Model Context Protocol, and to build multi‑agent workflows that handle complex business scenarios.

Enhance Operational Efficiency Through AI Automation

Equips you with the skills to create AI agents that reduce manual work, streamline processes, and improve execution speed across enterprise operations.

Stay Relevant in the Shift Toward Agentic AI Solutions

Ensures your expertise remains aligned with the growing adoption of AI agents and enterprise automation, supported by Microsoft’s evolving certification ecosystem and technology stack.

Why choose Trainocate?

As an award‑winning global training provider and Microsoft Malaysia Learning Partner of the Year 2024, Trainocate delivers expert‑led training aligned with the AB‑620T00 curriculum.

Through hands‑on labs, guided exercises, and real‑world scenarios, learners build practical skills in designing, integrating, and managing AI agent solutions using Microsoft Copilot Studio, APIs, and enterprise integration technologies.

With Trainocate, professionals gain the confidence to pursue Microsoft certifications and apply AI‑driven agent solutions effectively in real‑world environments.

Certification Details

Level:

Advanced

Required Exam:

Exam AB-620: Designing and Building Integrated AI Solutions in Copilot Studio

Product:

Azure, Microsoft 365 Copilot, Microsoft Copilot Studio, Microsoft Power Platform

Role:

App Maker, Developer

Cost:

$83 USD

Duration:

120 minutes

Language offered:

English

Open up new possibilities for your career

Frequently Asked Questions (FAQs)

It is a specialized professional recognition that validates your ability to design, build, integrate, and manage enterprise‑grade AI agents using Microsoft Copilot Studio, APIs, and enterprise technologies to automate business processes and deliver scalable, real‑world solutions.

Developers, AI engineers, advanced builders, and Power Platform professionals who are responsible for designing, building, and integrating AI agent solutions using Microsoft Copilot Studio and enterprise integration technologies.

The Microsoft Certified: AI Agent Builder Associate (Exam AB‑620) is designed for professionals who will:

  • Design and build AI agent solutions using Microsoft Copilot Studio, including configuring conversations, topics, and agent behaviours.
  • Integrate agents with enterprise sysatems by using APIs, connectors, Azure AI Search, and Model Context Protocol to enable real‑time data access and actions.
  • Develop and orchestrate multi‑agent workflows to automate complex business scenarios, including human‑in‑the‑loop processes.
  • Apply governance, security, and responsible AI practices while testing, monitoring, and managing agent performance in production environments.

These competencies are critical as organisations adopt AI agents to automate workflows, connect enterprise systems, and execute real‑world actions across business environments. The certification emphasises integration, orchestration, and lifecycle management to ensure AI agents are scalable, secure, and aligned with business requirements.

Qualified candidates are expected to demonstrate proficiency in Copilot Studio, REST APIs, integration patterns, and generative AI concepts such as retrieval‑augmented generation and multi‑agent orchestration to build enterprise ready AI solutions.

Microsoft (2025) reported that more than 230,000 organisations, including 90% of the Fortune 500, have used Copilot Studio to build AI agents and automations. Microsoft also reported that 15 million developers are already using GitHub Copilot.

This shows that organisations are moving from AI experimentation into AI-powered application and automation development. The certification is relevant because it focuses on building intelligent apps, flows, agents, and AI-enhanced business solutions using Microsoft Power Platform.

This certification creates strong opportunities in Malaysia by preparing professionals to design, build, and integrate AI agent solutions using Microsoft Copilot Studio and enterprise integration technologies. As Microsoft expands its cloud and AI infrastructure, organisations are accelerating adoption of AI agents to automate workflows, connect systems, and execute real‑world tasks, driving demand for professionals who can develop scalable, production‑ready agent solutions across enterprise environments.

You can prepare for Exam AB‑620 through self‑directed learning on Microsoft Learn, supported by the official AB‑620 study guide and role‑based learning paths that cover key areas such as designing AI agents, integrating with enterprise systems, and managing agent lifecycles using Copilot Studio.

For a more structured approach, AB‑620T00: Design and build integrated AI Agent Solutions in Copilot Studio from Trainocate provides 3 days of instructor‑led or virtual instructor‑led training focused on designing, integrating, and managing AI agents using Microsoft Copilot Studio, APIs, Azure AI Search, and multi‑agent workflows for real‑world enterprise scenarios.

Recommended Reads

Build Malaysia’s AI & Data-Driven Future