Beyond Chatbots: Meet Microsoft’s New Digital Workforce

Monday, August 17, 2026 | 9:00 am – 5:00 pm (UTC +8) | Live Virtual (VILT)

Overview:

Microsoft is expanding Copilot beyond a productivity assistant by introducing AI agents that can automate workflows, execute tasks, and coordinate processes. As these capabilities continue to evolve, organizations are evaluating how AI agents can improve business operations, support employees, enhance customer engagement, and streamline decision-making.

Join Vick Liew for an exciting webinar showcasing the latest direction of Microsoft Copilot Agents, emerging innovations, real-world use cases, and practical demonstrations that reveal what is possible today and what is coming next.

This session is designed to inspire business leaders, IT professionals, and digital transformation teams to envision how AI agents can become valuable digital teammates across the enterprise

Objectives:

By attending this event, participants will:

  • Understand Microsoft’s vision and roadmap for Copilot Agents
  • Explore the latest AI agent capabilities and innovations
  • Learn how organizations are leveraging autonomous and task-driven agents
  • Experience live demonstrations of business scenarios and automation
  • Discover opportunities to improve productivity and operational efficiency
  • Gain practical insights from industry experts
  • Get their questions answered during the live Q&A session

Who Should Attend:

This event is designed for:

  • Business Leaders and Decision Makers
  • CIOs and IT Managers
  • Digital Transformation Teams
  • Service Operations Professionals
  • Business Analysts
  • Microsoft 365 Administrators
  • Power Platform Makers
  • Solution Architects
  • Technology Enthusiasts Interested in AI

Modality:

Live Virtual Instructor-Led Training (VILT)

  • Live demonstrations of Microsoft Copilot Agent in action
  • Interactive discussions and Q&A
  • Real-world business scenarios and use cases
  • Designed for business users and decision makers

Agenda:

Time Session
9:00 AM– 9:15 AM Welcome & Opening Remarks 

  • Speaker introduction
  • Webinar objectives and agenda
9:15 AM– 10:15 AM The Evolution of Microsoft Copilot 

  • From AI assistants to AI agents
  • Current trends shaping the future of work
  • Microsoft’s vision for business AI
10:15 AM– 10:30 AM What’s New in Copilot Agents (Part 1) 

  • Latest innovations and capabilities
10:30 AM– 10:45 AM Morning Tea Break
 10:45 AM– 11:45 AM What’s New in Copilot Agents (Part 2) 

  • Agent experiences across Microsoft ecosystems
  • Business impact and opportunities
11:45 AM – 12:30 PM Copilot Agent Roadmap and Future Direction (Part 1) 

  • Emerging capabilities and strategic direction
12:30 AM– 1:30 PM Lunch Break
1:30 PM– 2:15 PM Copilot Agent Roadmap and Future Direction (Part 2)

  • Enterprise adoption considerations
  • Preparing for the next wave of AI transformation
2:15 PM– 3:00 PM Live Demonstration Showcase (Part 1)

  • Business productivity scenarios
  • Knowledge and information assistants
3:00 PM– 3:15 PM Afternoon Tea Break
3:15 PM– 4:30 PM Live Demonstration Showcase (Part 2)

  • Process automation demonstrations
  • Agent-driven business workflows
4:30 PM– 5:00 PM Ask the Experts – Interactive Q&A

  • Open discussion with the speakers
  • Best practices and recommendations
  • Audience questions and answers
  • Closing remarks

Key Takeaways:

By the end of this webinar, participants will be able to:

  • Understand Microsoft’s vision and roadmap for the future of Copilot Agents.

  • Explore the latest Copilot Agent capabilities, innovations, and business opportunities.

  • Identify practical use cases for AI agents to improve productivity and automate business processes.

  • Understand how organizations can prepare for enterprise AI adoption and digital transformation.

  • Gain actionable insights through live demonstrations, expert guidance, and interactive Q&A.

Speaker:

Vick Liew

Technology Specialist

With over 20 years of experience in technical support and IT, he specializes in Microsoft technologies, including Windows, Microsoft 365, Endpoint Management, Azure, and Windows Server. Backed by extensive experience across technical support, IT operations, and the non-profit sector, he is passionate about helping organizations leverage technology to improve productivity, solve complex challenges, and drive digital transformation through practical, real-world expertise.

Host:

Andy Ho

Business Development Manager, Trainocate Malaysia

A seasoned and results-oriented sales professional with over 20 years of progressive experience in driving business growth and building long-term client relationships.

Known for a strategic and consultative approach to business development, with a strong track record in managing key corporate accounts, forging high-value partnerships, and delivering impactful training solutions across various industries.

Passionate about enabling organizational transformation through learning and development.

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Reserve Your Seat

Join this free virtual event and discover how Microsoft Copilot can help you work smarter.