Build the key skills needed to lead and effectively facilitate, coach, mentor, and teach agile teams.
Agile coaching is a craft intended to guide others in understanding, processing, and embracing constant change, so that the change is sustainable, lasting beyond the individuals. Agile coaches guide individuals and teams to get clear about the change they desire, identify places where current reality does not match desired reality and then take action to close the gap — all in service of delivering business results that matter.
Along the way coaches hold the bigger view of desired change, even when others may have lost sight. Agile coaches support, guide, coach, teach, mentor and facilitate change without colluding with the current reality.

Overview
An Agile coach acts as a catalyst to the agile team by empowering the team to reach their goals by facilitating agile thinking and improving team practices. The coach provides focused guidance and enhances awareness of the business goals and objectives by acting as a role model, teacher, facilitator, mentor, and team builder.
Thus, the Agile coach ushers in positive transformation by changing the organizational culture and redefining the work paradigm to reflect an agile mindset. ICP-ACC, one of the two Continuous Learning Certifications (CLCs), focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.
In this unique ICP-ACC: Agile Coaching workshop, the candidates experience both the ‘doing’ and ‘being’ of agile coaching.
The intentional focus on real-world practical scenarios equips the aspiring, the in-transition, and the existing coaches with the right skills and tools to craft powerful ways to address challenges in a better manner. The participants learn the underlying competencies required to be successful Agile coaches who can deliver the desired team and organizational outcomes.
Skills Covered
Guide the learner into understanding an Agile Coaching stance — a blend of their skills and attitudes they will need to hold-to in the work of Agile Coaching: a mindful how to be.
The intent is that the coach-at-work should consciously consider and choose from their stances (facilitation, teaching, professional coaching, and mentoring) as they partner with teams and individuals for their success.
Prerequisites
There are no hard pre-requisites for attending this workshop; however, a basic understanding of Agile and some experience on an agile team could be useful. It is advisable to go through the Scrum Guide available at scrumguides.org before attending this training.
Target Audience
The Certified Agile Coaching (ICP-ACC) Certification Training is for anyone involved in product delivery using the Scrum framework. It is particularly beneficial to folks accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members.

Course Content
- The Agile Coaching mindset
- Responsibilities and skills of the coach.
- Setting boundaries for coaching
- The coaching stance
- The coaching conversation – coaching for action
- Professional coaching skills
- Conducting the coaching conversation
- Mentoring Agile roles & transitions
- Mentoring vs Coaching
- Teaching the Agile basics & mindset shift
- Understanding team development
- Setting up the team environment
- Creating a team kickoff/startup agenda
- Characteristics of an Agile team
- Coaching on the journey towards high performance
- Handling conflicts and dysfunctions within the team
- Handling organizational impediments
- Planning to facilitate a conflict in a team
Dates & Locations
September 23, 2026 - September 24, 2026
December 16, 2026 - December 17, 2026

Exam & Certification
ICAgile Certified Professional– Agile Certified Coach (ICP-ACC) designation from the internationally recognized ICAgile certification body.
Training & Certification Guide
Frequently Asked Questions
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All courses are HRD Claimable.
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