Build the key skills needed to lead and effectively facilitate, coach, mentor, and teach agile teams.

Agile coaching is a craft intended to guide others in understanding, processing, and embracing constant change, so that the change is sustainable, lasting beyond the individuals. Agile coaches guide individuals and teams to get clear about the change they desire, identify places where current reality does not match desired reality and then take action to close the gap — all in service of delivering business results that matter.

Along the way coaches hold the bigger view of desired change, even when others may have lost sight. Agile coaches support, guide, coach, teach, mentor and facilitate change without colluding with the current reality.

Overview

An Agile coach acts as a catalyst to the agile team by empowering the team to reach their goals by facilitating agile thinking and improving team practices. The coach provides focused guidance and enhances awareness of the business goals and objectives by acting as a role model, teacher, facilitator, mentor, and team builder.

Thus, the Agile coach ushers in positive transformation by changing the organizational culture and redefining the work paradigm to reflect an agile mindset. ICP-ACC, one of the two Continuous Learning Certifications (CLCs), focuses primarily on the mindset, roles, and responsibilities of an Agile Coach.

In this unique ICP-ACC: Agile Coaching workshop, the candidates experience both the ‘doing’ and ‘being’ of agile coaching.

The intentional focus on real-world practical scenarios equips the aspiring, the in-transition, and the existing coaches with the right skills and tools to craft powerful ways to address challenges in a better manner. The participants learn the underlying competencies required to be successful Agile coaches who can deliver the desired team and organizational outcomes.

Skills Covered

  • Green Check Icon Guide the learner into understanding an Agile Coaching stance — a blend of their skills and attitudes they will need to hold-to in the work of Agile Coaching: a mindful how to be.
  • Green Check Icon The intent is that the coach-at-work should consciously consider and choose from their stances (facilitation, teaching, professional coaching, and mentoring) as they partner with teams and individuals for their success.

Prerequisites

There are no hard pre-requisites for attending this workshop; however, a basic understanding of Agile and some experience on an agile team could be useful. It is advisable to go through the Scrum Guide available at scrumguides.org before attending this training.

Target Audience

The Certified Agile Coaching (ICP-ACC) Certification Training is for anyone involved in product delivery using the Scrum framework. It is particularly beneficial to folks accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members.

Course Curriculum

Course Content

  • The Agile Coaching mindset
  • Responsibilities and skills of the coach.
  • Setting boundaries for coaching
  •  The coaching stance
  •  The coaching conversation – coaching for action
  •  Professional coaching skills
  •  Conducting the coaching conversation
  •  Mentoring Agile roles & transitions
  •  Mentoring vs Coaching
  •  Teaching the Agile basics & mindset shift
  •  Understanding team development
  •  Setting up the team environment
  •  Creating a team kickoff/startup agenda
  •  Characteristics of an Agile team
  •  Coaching on the journey towards high performance
  •  Handling conflicts and dysfunctions within the team
  •  Handling organizational impediments
  •  Planning to facilitate a conflict in a team

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

September 23, 2026 - September 24, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included

December 16, 2026 - December 17, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included
Trainocate exam and cert

Exam & Certification

ICAgile Certified Professional– Agile Certified Coach (ICP-ACC) designation from the internationally recognized ICAgile certification body.

Training & Certification Guide

Designed by key thought leaders who defined the discipline of agile coaching, the Agile Coaching certification verifies an understanding of the tools, skills, and techniques needed to coach agile teams.

  • Conducting the Coaching Conversation
  • Contrasting Mentoring with Coaching Helping Team Members
  • Experience the Agile Mindset Shifts
  • Leadership Engagement

Frequently Asked Questions

This knowledge-based certification was designed for agile coaches and aspiring coaches who have a passion for servant leadership and a desire to learn and practice facilitation, professional coaching, mentoring, and teaching in service of agile teams. Other relevant roles include ScrumMasters, Iteration Managers, and Agile Project Managers.

Every ICAgile-accredited course includes hands-on learning. You’ll need to actively participate in a live class to earn this certification.

When you successfully complete your class and your post-class survey, you’ll earn a certificate that you can share with employers and your professional network. Certificates are downloadable PDFs configured for uploading and sharing on LinkedIn.

Change. The Agile Manifesto changed the world. It introduced us all to the idea that change can be harnessed and celebrated. It provided us values and principles upon which to stand and from which to build practices that help us keep pace with an ever changing world. It taught us that change is the only constant, and that it should be embraced. But, it didn’t change the human truth that change is hard, and in the face of constant change, we can be lost, hurt, confused, or left behind.

Change challenges our thinking, our world-view, and our self-view. Agile coaching is a craft intended to guide others in understanding, processing, and embracing constant change, so that the change is sustainable, lasting beyond the individuals.

Agile coaches guide individuals and teams to get clear about the change they desire, identify places where current reality does not match desired reality and then take action to close the gap — all in service of delivering business results that matter. Along the way coaches hold the bigger view of desired change, even when others may have lost sight. Agile coaches support, guide, coach, teach, mentor and facilitate change without colluding with the current reality.

The Agile Team Facilitator and Agile Coaching certifications provide a development path in skills needed by agile coaches. Through the track, agile coaches learn progressively more complex skills, and receive exposure to rich areas of further self-development beyond the classroom. Agile coaches bring their whole self to the work, weaving together skills from professional facilitation, professional coaching, mentoring, and teaching. They do this in service to teams, to cause change, navigate conflict, intervene, and guide teams toward joyful high performance.

These two knowledge-based certifications describe steps of development in Agile Team Facilitation (ICP-ATF) and Agile Coaching (ICP-ACC); this is followed by a competence-based ICAgile Expert step (ICE-AC) intended for those who are practicing agile coaches. The content a learner will experience in the knowledge-based certifications is necessarily “a mile wide and an inch deep” because they are experiencing a confluence of professional disciplines that each have their own deep roots, techniques, and craft. It is expected that learners will find compelling areas to further study, in their service to the work and teams. By design, expertise in the learner is not presumed simply by engaging in the classroom; rather it is demonstrated at the ICAgile Expert step, based on demonstrable competence and peer review. To effectively operate at each step, there is an increasing level of skill, gravitas, and scope of influence expected.

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