Biases play out in the workplace through micro-messaging, micro-aggression and micro-inequities—subtle behaviors that generally go unnoticed—and therefore result in the exact opposite of inclusion. People become marginalized, are not listened to or valued, and can miss out on opportunities to be heard and to advance their career.

Through awareness-building discussions and activities, role-plays and unconscious bias case studies, this course will help you better understand bias and discover practical strategies that can help you and your colleagues avoid bias and leverage the power of a more positive, inclusive work environment.

Skills Covered

  • Define Bias and Its Implications
  • Develop Strategies to Avoid and Overcome Bias
  • Identify the Characteristics and Strategies of an Ally
  • Develop an Action Plan to Become a More Effective Ally

Who Should Attend

All business professionals who need to be aware of unconscious bias and its negative impact, and who wish to implement strategies to overcome it and work toward a more inclusive environment.

Course Curriculum


While there are no direct pre-requisites, here are some of the benefits realized of this training:
  • Define unconscious bias and its implications
  • Differentiate between unconscious, complicit and implicit bias
  • Develop strategies to avoid and overcome bias
  • Use communication techniques to be seen as an ally

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Course Modules

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Training Options

Intake: Available Upon Request
Duration: 1 Day
Guaranteed: TBC
Modality: ILT

RM1,450.00Enroll Now

Intake: Available Upon Request
Duration: 1 Day
Guaranteed: TBC
Modality: VILT

RM1,200.00Enroll Now


Exam & Certification

This course is not associated with any Certification.

Training & Certification Guide

Frequently Asked Questions