Apply AIOps principles to improve IT operations, automation and service reliability using AI and machine learning.

This course covers core AIOps concepts including big data analytics, machine learning, automation, operational metrics, AIOps implementation strategies and the relationship between AIOps, MLOps and modern IT operations.

  • Why get trained: Learn how to apply AIOps concepts using machine learning, big data analytics, automation and operational metrics to improve IT operations and service reliability.
  • Why it matters: AIOps capabilities help organizations reduce downtime, improve operational efficiency and support digital transformation through intelligent IT operations.
  • Who should attend: IT operations professionals, DevOps engineers, cloud engineers, site reliability engineers and IT leaders looking to understand and implement AIOps practices.

Build practical AIOps knowledge to improve operational efficiency, automation and service reliability with Trainocate. HRD Corp Claimable.

Overview

This AIOps Foundation course aims to cover the origins of AIOps including the history behind the term, patterns that preceded it and the technology context in which it has evolved.

  • Gain an understanding of the processes of combining big data analytics, machine learning algorithms, automation, and optimization into a single platform.
  • Learn key principles and foundational concepts along with the core technologies of AIOps: big data and machine learning
  • Validate understanding of how and why digital transformation, together with the evolution of machine learning, have brought about the rise of AIOps as an indispensable tool in today’s IT Operational landscape.

This foundation course will also provide the student with a solid understanding of the benefits of implementing AIOps in the organization, including common challenges and key steps in ensuring valuable and successful integration of artificial intelligence in the day to day operations of information technology solutions.

Unique and exciting exercises will be used to apply the concepts covered in the course and sample documents, templates, tools, and techniques will be provided to use after the class.

This course positions learners to successfully complete the AIOps Foundation certification exam.

Skills Covered

At the end of the course, the following learning objectives are expected to be achieved:

  • Clear understanding of the history, origins, and current developments of AIOps
  • Define and comprehend basic concepts and key principles within AIOps
  • Understand general concepts of big data and artificial intelligence, and how they relate to AIOps
  • Recognize the relationship between AIOps and MLOps
  • Understand the effectiveness of AIOps deployment and possible benefits
  • Understand the changes in mindset, collaboration, and skills for AIOps to be applied in the organization
  • Quantify outcomes of an AIOps implementation leveraging industry-standard metrics
  • Understand usual challenges and opportunities of applying AIOps in the organization
  • Visualize the challenges, trends, and ethical considerations organizations might face while deploying an AIOps initiative

Prerequisites

  • Familiarity with IT terminology and IT related work experience are recommended.

Target Audience

The target audience for the DEVOPS INSTITUTE® AIOps Foundation course includes professionals such as:

  • Anyone focused on IT Operations
  • Anyone interested in software in today’s IT landscape
  • AIOps Architects and Engineers
  • Business Managers and Stakeholders
  • Cloud Engineers
  • Data Engineers and Scientists
  • DevOps Engineers and Practitioners
  • IT Directors
  • IT Managers
  • IT Security Analysts
  • IT Team Leaders
  • Product Owners
  • Scrum Masters
  • Software Engineers
  • Site Reliability Engineers
  • System Integrators
  • AIOps Platform and Tool Providers

Course Curriculum

  • Module 1: AIOps Foundation
  • Module 2: AIOps in the Organization
  • Module 3: Core Technologies Data
  • Module 4: Core Technologies Machine Learning (ML)
  • Module5 : AIOPs and Operations Metrics
  • Module 6: AIOps Use Cases and Organizational Mindset
  • Module 7: Evaluating AIOps Impact
  • Module 8: Implementing AIOps in the Organization

Dates & Locations

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August 6, 2026 - August 7, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
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August 6, 2026 - August 7, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
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October 8, 2026 - October 9, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
Exam:
Included
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October 8, 2026 - October 8, 2026

Location: Online
Modal: VILT
Availability: GTR
Exam:
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December 7, 2026 - December 8, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
Exam:
Included
PROMO

December 7, 2026 - December 8, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included
PROMO
Trainocate exam and cert

Exam & Certification

AIOps Foundation (AIOF) exam

Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the AIOps Foundation certificate. The certification is governed and maintained by DevOps Institute, a member of the PeopleCertGroup.

Training & Certification Guide

  • Understand the changes in mindset, collaboration, and skills for AIOps to be applied in the organization
  • Quantify outcomes of an AIOps implementation leveraging industry-standard metrics
  • Understand the usual challenges and opportunities of applying AIOps in the organization
  • Visualize the challenges, trends, and ethical considerations organizations might face while deploying an AIOps initiative
  • A clear understanding of the history, origins, and current developments of AIOps
  • Define and comprehend basic concepts and key principles within AIOps
  • Understand general concepts of big data and artificial intelligence and how they relate to AIOps
  • Recognize the relationship between AIOps and MLOps
  • Understand the effectiveness of AIOps deployment and possible benefits

Frequently Asked Questions

Stay Ahead of Evolving Technologies: The AIOps Foundation certification will equip you with the necessary knowledge to navigate the complexities of cloud-native applications and harness artificial intelligence for IT Operations.

Drive Digital Transformation Efforts: Explore the synergy between digital transformation, machine learning, and the rise of AIOps to spearhead initiatives that seamlessly integrate AIOps into organisational workflows.

Master Cutting-edge Technologies: Gain an in-depth understanding of how artificial intelligence, big data analytics and machine learning can be combined to optimize IT processes.

Overcome Common Challenges, Maximize Benefits: Acquire the tools and practical strategies needed to overcome common hurdles and maximize the benefits of AIOps adoption. Gain a greater understanding of deployment effectiveness and learn to quantify outcomes using industry-standard metrics.

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