IBM Tivoli Netcool/Impact is enterprise and network management software that automates the support of business-critical functions. The software helps enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations. It is part of the base Netcool Operations Insights product solution.

Overview

This IBM Tivoli Netcool Impact 7.1 Administration and Implementation course teaches students how to deploy and administer IBM Tivoli Netcool/Impact through practice exercises. This course is designed specifically for anyone who might be technically responsible for the design and implementation of Netcool/Impact, a highly scalable analytics engine that adds event and service enrichment and business impact analysis for event data. You should expect exposure to all fundamental elements of Netcool/Impact with a focus on developing policies within the Netcool/Impact product and exploring the features that enhance the visualization, usability, and integration functions. The visualization enhancements are facilitated by the integration of the IBM Dashboard Application Services Hub, which is part of Jazzâ„¢ for Service Management, and Netcool/Impact features such as the UI data provider.

Skills Covered

  • Install and configure Netcool/Impact
  • Write policies using Netcool/Impact policy language (IPL)
  • Create, update, and edit policies in the Tivoli Integrated Portal Console
  • Define Netcool/Impact data sources, data items, and services
  • Use logs to verify policy function
  • Use and deploy policies using the wizards
  • Export and restore Netcool/Impact server components
  • Create a Jazz for Service Management dashboard using Netcool/Impact dataAfter you complete this course, you can perform the following tasks:
  • Install and configure Netcool/Impact
  • Write policies using Netcool/Impact policy language (IPL)
  • Create, update, and edit policies in the Tivoli Integrated Portal Console
  • Define Netcool/Impact data sources, data items, and services
  • Use logs to verify policy function
  • Use and deploy policies using the wizards
  • Export and restore Netcool/Impact server components
  • Create a Jazz for Service Management dashboard using Netcool/Impact dataAfter you complete this course, you can perform the following tasks:
  • Install and configure Netcool/Impact
  • Write policies using Netcool/Impact policy language (IPL)
  • Create, update, and edit policies in the Tivoli Integrated Portal Console
  • Define Netcool/Impact data sources, data items, and services
  • Use logs to verify policy function
  • Use and deploy policies using the wizards
  • Export and restore Netcool/Impact server components
  • Create a Jazz for Service Management dashboard using Netcool/Impact data

Prerequisites

You should have:

  • Basic Linux administration skills
  • Netcool/OMNIbus administration skills
  • Basic scripting skills

Target Audience

This basic course is for:

  • Implementers
  • Architects
  • Specialists
  • Administrators
  • Support personnel

Course Curriculum

Module 1: Introduction to IBM Tivoli/Netcool Impact
Module 2: The Netcool/Impact User Interface
Module 3: The Netcool/Impact Data Model
Module 4: Policies
Module 5: Services
Module 6: The Enrichment Policy
Module 7: Controlling Policy Execution Sequence
Module 8: Policy Wizards
Module 9: Notification Policies
Module 10: Reports
Module 11: Operator Views
Module 12: Working with Web Services
Module 13: Hibernation, X in Y, and Synthetic Events
Module 14: Event Suppression and Maintenance Window Management
Module 15: Command-Line Tools and Self-Monitoring
Module 16: The Netcool/Impact UI Data Provider
Module 17: Server Utilities Introduction to IBM Tivoli/Netcool Impact

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