Overview

You know the story: Your employees are skeptical and certainly not thrilled about being pulled away from their jobs to “be trained.”  

Add to “participant reluctance” the fact that some training programs contain “dry” material, and your trainers are faced with an enormous challenge. 

How do you turn negative perceptions into positive enthusiasm and necessary content into material that’s fun and interesting to learn? You get Tools for Trainer Excellence, the broadest, most comprehensive train-the-trainer workshop available today. 

Skills Covered

  • Assume the Trainer Role: Learn to step into the role of a facilitator effectively and appropriately, building instant credibility.
  • Create a Motivating Environment: Design and foster a stimulating learning atmosphere that gets participants’ attention and sustains their interest.
  • Master Group Discussions: Lead high-quality, energetic, and powerful group discussions that deepen understanding and engagement.
  • Handle Questions with Skill: Use appropriate methods for asking and answering questions to guide learning and manage the room.
  • Boost Professional Presence: Develop the delivery techniques and confidence that enhance professional presence and command respect.
  • Manage Challenging Behaviors: Identify, categorize, and resolve challenging participant behaviors to maintain involvement and focus.

Prerequisites

To ensure you get the most out of this workshop, participants should: 

  • Be in a Training Role 
  • Complete Pre-Work 
  • Bring the Topic (for your practice sessions) 
  • Be Ready to Participate 

Target Audience

This workshop is ideal for trainers who are new or fairly new to the training role, including functional, emerging, and subject-matter-expert trainers who need to deliver effective learning experiences. 

Course Curriculum

Module 1: Helping Adults Learn

  • Motivation  
  • Characteristics of Adult Learners 
  • Individual Learning Styles 
  • The Learning Environment 
  • The Learning Process 

Module 2: Roles of The Trainer

  • Administrator 
  • Instructor  
  • Facilitator 
  • Role Selection and Impact 

Module 3: Giving Feedback

  • Types of Feedback 
  • Reinforcement Performance 
  • Offering Improvement Suggestions 

Module 4: Leading Energetic and Powerful Discussions

  • Pre-Content Discussions 
  • Content-Mastery Discussions 
  • Content-Application Discussions 
  • Types of Discussion Questions 
  • Guidelines for Asking Questions 

Module 5: Managing Activities

  • Structure of Activities 
  • Enhancing Activities 
  • Making Training Relevant

Module 6: Professional Presence

  • Body Language 
  • Eye Contact 
  • Effective use of Language 
  • Personal Distractors 
  • Effective Use of Voice

Module 7: Working with Challenging Behaviors

  • Identifying Challenging Behaviors 
  • Responding to Challenging Behaviors 

Workshop Wrap Up

  • Key Insights  
  • Next Steps and OTJ Application  
  • Participant Feedback Questionnaire 
  • Certificates 

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

There’s no intakes scheduled for this course at the moment!

For enquiries, please contact our reps.

Exam & Certification

This course is not associated with any Certification.

Training & Certification Guide

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