
Overview
This is a practical course on Managing Projects. Most Project Managers were promoted due to their technical skills, and are usually not familiar with management skills. Project Management is an art and a science.
So, both technical and people skills are needed. What most Project Managers lack, is the people skills to solve technical problems with a team of staff and how to communicate with the project owner
Skills Covered
- Know what is needed to plan your project – tasks, resources, time estimates that include “time stealers” and necessary documentation
- Know the technical and people skills needed to manage the project
- Communicate appropriately – give instructions, get a consensus, persuade and listen actively
- Identify root causes of problems and how to get your proposed solutions accepted
- Deal with change requests and scope changes
- Avoid the common pitfalls in Managing Projects
Prerequisites
There are no prerequisites required to attend this course.
Target Audience
This program is a must buy-in for Project Managers and Project Team Leaders, Managers whose work has clearly defined

Module 1: what is Project Management
- The 3 criteria of Project Management success
- Project Management tasks
- before a project starts
- during a project
Module 2: Role of a Project Manager
- The numerous roles of a Project Manager
- Various Project Management techniques
Module 3: Project Management in Planning the Project
- Steps to plan a project with resources, tasks and time estimates
- PREVENT, not solve problems
- Neglect these “time stealers” and you will miss the target date
- “MUST-HAVE” documents
Module 4: Project Management in Impementation
- Role of the users in the implementation
- Progress meetings
- With the project team
- With the project owner
- What to include in the progress reports
- What to include for each problem that needs to be resolved
- Problems
- How to identify root causes
- How to get resolution when multiple department heads want to “protect their turf”
- Tips to get your proposed solution, for each problem, accepted
- Address scope changes
- Know the 11 main causes of changes to the project scope as the project progresses
- How to manage and keep track of ALL the change requests
- Change requests that
- Causes work already completed, to be re-done
- Changes the scope of the whole project
- Leadership skills in Project Management
- Communication skills as miscommunication is a main problem. How to
- Give instructions and feedback
- Questioning techniques to
- Draw out more information
- Eliminate confusion
- Summaries
- Reflect
- Asking “WHY” makes the listener defensive; how to ask questions in ways that makes the listener emotionally stable, when he answers
- Resolve conflicts
- Get a consensus from every party involved
- “Leave behinds”
- Presentations, minutes of meetings and reports are permanent records
- What needs to be included in Project documentation
- Pitfalls to avoid
- Crucial Tasks often neglected, that results in a solid technical solution being rejected

Exam & Certification
This course is not associated with any Certification
Training & Certification Guide
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