
Overview
Breakthrough: Emotional Agility is designed to inspire and educate on essential strategies and tools to enhance emotional management, leadership and communication. This program highlights proven effective methods of human motivation and people management based on the application and model of Neuro-Linguistic Programming.
Skills Covered
By the end of this workshop,the participants will be able to:
- Relieve and manage stress by understanding how to deal with emotions and situations.
- Boost emotional intelligence through development of awareness of own emotions, triggers and responses
- Demonstrate empathy and self-leadership with deeper understanding of emotional needs and communication preference of self and others
Prerequisites
There are no prerequisites required to attend this course.
Target Audience
Executives, supervisors and managers

Module 1: Description and Purpose
Ice Breaker and Program Introduction
- Ease tension, define learning culture and context
setting
Mindset for Emotional Agility
Purpose: Promote the right mindset about emotional management and its importance to personal performance
Discover and embrace key pillars to build emotional agility and drive performance:
- Awareness
- Respond-ability
- Connection
- Sustenance
Emotional Awareness
Purpose: Increase awareness on emotions and its impact to performance
Identify emotions, triggers and understand the impact to mental and physical wellbeing:
- Emotional Triggers and Hijacks
- Emotional Labels
- Emotional Reflection and Impact
Summary and Debrief
- Discussion, Q&A, recap, debrief for Module 1
Module 2: Description and Purpose
Recap of Past Session
- Ease tension, review essential learning takeaways and context setting
Know Your Emotional Drivers
Purpose: Identify your emotional drivers and motivation factors
Discover factors that motivates you to perform by understanding your emotional needs
Breaking Self Limiting Beliefs
Purpose: Overcome self limiting beliefs and redefine self-thoughts to achieve personal breakthrough in career and life
Identify the culprits that developed into limiting beliefs that stops us from reaching our best state
- Overthinking
- Comparison
- Time
- Trust
- Possible Fail
Summary and Debrief
- Discussion, Q&A, recap, debrief for Module 2
Module 3: Description and Purpose
Recap of Past Session
Ease tension, review essential learning takeaways and context setting
P.A.G.E.S. of Communication Preference and Habits
Purpose: Enhance communication through understanding of preference and habits in communicating
Establish the rapport with others for better sense of connection and trust:
- Preference
- Attire
- Gestures
- Energy level
- Speech pattern
Emotional Expressions
Purpose: Develop more emotional intelligence through reading other people’s emotional expressions
Detect non-verbal expressions and identify the emotions in order to respond better with others
- Facial Expressions
- Body Language
Summary and Debrief
- Discussion, Q&A, recap, debrief for Module 3
Module 4: Description and Purpose
Recap of Past Session
- Ease tension, review essential learning takeaways and context setting
Positive Reframing
Purpose: Develop resilience and personal agility through positive reframing
Discover mindset techniques to be more adaptable and flexible with differences and changes within or around us:
- Thoughts
- Words
- Situation
Giving and Receiving Feedback
Purpose: Promote a healthy practice in giving and receiving feedback for personal growth
Discover tips to ask and give effective feedback to enhance working experience, learning and growth:
- Specific
- Tangible
- Ask
- Results
- Timely
Summary and Debrief
- Discussion, Q&A, recap, debrief for Module 4
Module 5: Description and Purpose
Recap of Past Session
Ease tension, review essential learning takeaways and context setting
Emotional Conversations
Purpose: Instil deeper understanding of empathy in daily communication to enhance relationships with others
Recognize emotional needs, empathy killers, responses and conversation starters that shows empathy
- Invite
- Observe, State
- Share
A.B.C. Stress Management
Purpose: Overcome stress through mental and physical conditioning to boost mood and performance
Acquire techniques to relieve stress, be calmer and relaxed and operate with positivity for better results:
- Appreciation
- Breathwork
- Control
Summary and Debrief
- Discussion, Q&A, recap, debrief for Module 5

Exam & Certification
This course is not associated with any Certification.
Training & Certification Guide
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