Overview

Interpersonal skills is a life skill aimed at building strong personal and professional achievement. Many employers look at this life skill as a differentiator between a good and great employee. Organizations are looking for people who can work well with team members and interact effectively with people within and outside the department. Since people are uniquely and predictably different, it is pertinent to understand individual behavioral together with strategic interpersonal communication, negotiation and conflict resolution techniques to enrich effective interpersonal skills and maintain a win-win harmonious workplace relationship.

Skills Covered

Upon completion of this program, participants will be able to:

  • Appreciate the uniqueness of individuals in interpersonal skills
  • Build interpersonal communication to interact with influence for win-win relationship
  • Build trust and gain respect from co-workers for harmonious workplace relationship
  • Raise emotional intelligence in interpersonal relationships
  • Gain insights into strategies and techniques on conflict resolution
  • Sharpen your listening skills which is the core to effective communication

Who Should Attend

This course is for all professionals, supervisors and managers with management responsibility who needs to develop and improve their interpersonal skills.

Course Curriculum

Prerequisites

There are no prerequisites required to attend this course.

Download Syllabus

Course Modules