Overview

In today’s diverse and evolving workplace, four generations—each shaped by different experiences—now work side-by-side. While age diversity can bring tremendous value, it can also create misunderstandings, miscommunication, and conflict. 

“Leading Across Generations” is a dynamic, research-based workshop designed to break down generational stereotypes and build bridges across age groups. Participants will explore the real drivers behind workplace behaviour and discover practical tools to foster collaboration, trust, and performance—regardless of age. 

This engaging workshop draws from extensive global research and real-life workplace scenarios to help participants shift from conflict to cooperation and lead with respect and effectiveness in an age-diverse workforce. 

Skills Covered

  • Challenging Stereotypes: Assess how age-based stereotypes may colour their views and encourage others to reject them, treating everyone as an individual.
  • Finding Common Ground: Learn to ask respectful questions, listen with an open mind, and connect on the human level shared by all.
  • Finding Talents in Everyone: Assume that everyone has value to contribute, ask about their interests, abilities, and experience, and allow for a range of productive work styles.
  • Mixing It Up: Partner across generations, find collaborative ways to share perspectives, and respectfully ask for and offer ideas and help.
  • Expecting A Lot: Challenge themselves to learn, grow, and perform, hold themselves and others to high standards, and observe how expectations drive effort and results.

Prerequisites

There are no formal prerequisites for attending this workshop. 

Target Audience

The workshop is suitable for a wide range of professionals across various levels and industries, particularly those who:

  • Work in diverse teams with multiple generations.
  • Are managers or leaders seeking to improve intergenerational collaboration and reduce conflict within their teams.
  • Aim to enhance their understanding of and ability to collaborate with members of other age groups.
  • Wish to overcome age-based stereotypes and leverage the talents of all team members.
  • Are looking to foster a more inclusive and productive workplace environment.

Course Curriculum

Module 1: Exploring Age Stereotypes

  • Introduction 
  • Purpose / Process / Payoff  
  • Self-Introduction: Undercutting Stereotypes from the Start 
  • Generations in the Workplace: Leveraging Age Diversity 
  • An Introduction to the Stereotypes (Popular Terms) 
  • An Introduction to the Stereotypes (Neutral Terms) 
  • Negative Consequences of Stereotyping 

Module 2: Exploring What We Share

  • On-the-Spot Research 
  • What We Share 

Module 3: Exploring the Practices

  • The Practices for Leveraging Age Diversity 
  • Overview of the Practices 
  • The Practices: A Self-Assessment 
  • Interpreting Your Scores 
  • Observation Form: The Practices in Action 
  • The Practices: At a Glance 
  • What’s Next? 

Module 4: Individual and Team Exercises

  • The Practices: A Self-Assessment 
  • Interpreting Your Scores 
  • Age-Based Stereotypes: Silent Killer of Collaboration and Productivity 

Workshop Wrap Up

  • Key Insights  
  • Next Steps and OTJ Application  
  • Participant Feedback Questionnaire 
  • Certificates 

Dates & Locations

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Exam & Certification

This course is not associated with any Certification.

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