Overview

In today’s fast-paced environment, leadership is more than just managing tasks. It’s about connection, influence, and development. Communication is the glue that holds a team together, while coaching is the engine that drives them to new heights of performance and innovation. 

This intensive, 2-day workshop combines the critical interpersonal skills every leader needs with a world-class coaching framework. Participants will move from simply managing people to truly developing them, creating a culture of trust, motivation, and outstanding results. 

Skills Covered

Interpersonal Leadership Skills:

  • Clarifying and Confirming.
    • Learn to listen effectively to understand what others say and mean before reacting.
    • Gain accurate and complete information before taking action or making commitments.
  • Balanced Feedback
    • Reinforce high standards of quality and achievement while helping people find satisfaction in their jobs.
    • Provide feedback that encourages best efforts and ideas.
    • Evaluate suggestions and prevent mistakes without stifling initiative.
  • Discussion Skills
    • Open discussions in a way that encourages participation.
    • Promote a free exchange of innovative ideas and information.
    • Summarize agreements and action steps clearly.
  • Managing Differences
    • Negotiate differences without settling for unsatisfactory compromises.
    • Avoid win-lose conflicts that can cause resentment.
    • Gain acceptance for difficult or unpopular positions.
  • Crediting
    • Understand the importance of recognition as a motivator.
    • Inspire individuals to strive for and maintain high levels of performance.

6 E’s Coaching & Mentoring Process 

  • Enjoy
  • Engage
  • Evaluate
  • Equip
  • Empower
  • Extend

Prerequisites

Pre- and Post-Coaching Mastery Tests are administered, and certification is given to those who demonstrate mastery.

Target Audience

This workshop is appropriate for anyone who manages people, projects, or events. It is especially beneficial for: 

  • Senior CXOs and Managers  
  • Individual Coaches and Managers seeking certification  
  • Leaders desiring to implement company-wide coaching initiatives  
  • Those interested in coaching across generations or cultures  
  • Sales leaders focusing on performance and development  

Course Curriculum

Module 1: Interpersonal Leadership & 6E Coaching Skills

  • Reading and Written Exercises 
  • Group Discussion 
  • Respond-in-Role 
  • Connections Exercise 

Module 2: Balanced Feedback

  • Reading and Written Exercises 
  • (Optional) Leader-Led Single Skill Practice 
  • Connections Exercise 

Module 3: Discussion Skills

  • Reading and Written Exercises 
  • Group Discussion 
  • Note-Taking Video 
  • Role Play, Session A 
  • Connections Exercise 

Module 4: Managing Differences

  • Reading and Written Exercises, Part A 
  • Reading and Written Exercises, Part B 
  • Group Discussion 
  • (Optional) Leader-Led Single Skill Practice 
  • (Optional) Role Play, Session B 
  • Connections Exercise  

Module 5: Crediting

  • Reading and Written Exercises 
  • Group Discussion 
  • (Optional) Leader-Led Single Skill Practice 
  • (Optional) Crediting Trios Exercise 
  • Connections Exercise 
  • (Optional) Write-Your-Own Role Play 

Dates & Locations

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There’s no intakes scheduled for this course at the moment!

For enquiries, please contact our reps.

Exam & Certification

This course is not associated with any Certification.

Training & Certification Guide

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