Overview
Too often, managers are asked to make critical hiring decisions without the proper training, relying on gut instinct rather than a repeatable, evidence-based process. This leads to costly hiring mistakes, decreased productivity, and team instability.
The Focused Interviewing for Managers workshop is a comprehensive, two-day training program designed to transform your approach to talent selection. Through a blend of expert instruction, interactive exercises, video case studies, and intensive role-play scenarios, you will master a systematic, three-phase framework: Plan, Conduct, and Evaluate. You will leave this workshop with the skills, tools, and confidence to run structured, insightful, and legally defensible interviews that consistently identify and secure top talent for your team and the organization.
Skills Covered
The workshop focuses on developing practical skills across the entire interview process. Key areas include:
PLAN the Interview
- Define Core Competencies: Accurately identify the essential skills and behaviors needed for success in a role.
- Develop Targeted Questions: Create a structured interview guide with behavioral questions designed to predict future performance.
- Screen Résumés Strategically: Quickly analyze candidate backgrounds to identify key areas to probe.
CONDUCT the Interview
- Build Rapport and Control Flow: Establish an open atmosphere while effectively managing the interview time.
- Probe for Concrete Evidence: Use advanced questioning and listening techniques to move beyond generic answers and get specific examples.
- Interpret Nonverbal Cues: Read body language and other signals to gain deeper, more holistic insights.
EVALUATE the Candidate
- Rate Candidates Objectively: Use an evidence-based system to score candidates against job requirements, removing gut feelings and bias.
- Identify and Avoid Interviewer Traps: Recognize and mitigate common biases (like the “halo effect”) that lead to poor decisions.
- Make Legally Defensible Decisions: Ensure the hiring process is fair, consistent, and protects the organization from risk.
Prerequisites
There are no formal prerequisites for this workshop; it is designed to benefit anyone involved in the hiring process, regardless of prior experience.
Target Audience
This workshop is specifically designed for anyone involved in hiring, whether directly or indirectly. The content is most impactful when a leadership or hiring team attends together.
- Hiring Managers & Team Leaders
- Department Heads
- Senior Leadership
- HR Professionals & Talent Acquisition Partners
Module 1: Planning
- Introduction
- Describe the Job
- Reading and Written Exercises
- Group Exercise
- Determine Hiring Qualifications
- Responsibilities and Tasks
- Special Working Conditions
- Small Group Exercise
- Capabilities and Attitudes
- “Must” and “Wants”
- Prepare for the Interview
- Group Exercise
- Pre-employment Inquiry
- Group Discussion
Module 2: Conducting
- Introduction
- Open the Interview
- Gather Information
- Probing Exercise
- Process Information
- Close the Interview
- Role Play Debrief
- Group Discussion
- Discussion Questions
Module 3: Evaluating
- Introduction
- Identify Useful Evidence
- Assess Applicants
- Make Hiring Decision
- Group Discussion
- Discussion Questions
- Role Play Preparation for Two-Role Play Workshop
- Role Play for Two-Role Play Workshop
Workshop Wrap Up
- Key Insights
- Next Steps and OTJ Application
- Participant Feedback Questionnaire
- Certificates
Exam & Certification
This course is not associated with any Certification.
Training & Certification Guide
Why train with Trainocate
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
