Build Strategic Thinking and Practical Problem-Solving Skills in 2026.
- Why get trained: Develop structured critical thinking and problem-solving abilities that help you analyze issues logically, evaluate alternatives, and make decisions with confidence in diverse work contexts.
- Why it matters: Professionals with strong critical thinking and problem-solving skills reduce errors, improve project outcomes, and contribute to smarter, evidence-based decisions across teams and organizational functions.
- Who should attend: Project managers, team leaders, business professionals, problem-solvers, and anyone who needs to evaluate information, challenge assumptions, and solve work-related problems systematically.
Advance your professional effectiveness with Trainocate Malaysia’s Critical Thinking & Problem Solving training. Enroll now and strengthen your decision-making skills. HRD Corp Claimable.
Renew your PMI certification: This course is eligible for 14 Professional Development Units (PDUs).
Overview
In our daily working life, we are faced with challenges all the time. Hence, without realizing this, a big part of our job, and time, is centred on solving problems. However, this is a core competency that we often over-looked and turn to blame rather than solving the problem itself. In most cases, problems can be avoided or even prevented. Due to our inadequacy of critical thinking, we tend to miss out certain details and thus widen the problem and may even create other problems. Therefore, critical thinking is absolutely crucial in our planning to reduce undesired outcomes. Combined with creative and lateral thinking, our decisions made can now be more effective in arriving at the outcomes that we desire.
This intensive, hands-on, activity driven program teaches skills that boost better results through increased understanding and effective implementation of the problem solving and decision-making processes. It helps sharpen your skills and empowers you to take the best possible actions in any given situations. By providing you with a rigorous training environment, your active participation in our program will enable you to apply and sustain your learning to a point of forming winning habits. You will have the ability to create the greatest positive impact at every given opportunity when facing a problem and making a decision every time.
Critical Thinking In Problem Solving & Decision Making focuses on the following areas:
- Communication
- Decision making
- Problem solving techniques
- Solutions generation
- Thinking processes
Skills Covered
At the end of these TWO (2) days learning session, participants should be able to:
- Create depth in the thinking process
- Develop higher level of problem-solving competency
- Improve logical and critical thinking mode
- Inculcate diagnostic and analytical thinking approach
- Make effective decisions
Prerequisites
There are no prerequisites required to attend this course.
Target Audience
- Anyone who is interested can attend.
Module 1: Problem Solving Cycle
- Problem definition
- Data collection
- Analysis study
- Solution development
- Implementation and monitoring
Module 2: Defining The Problem
- Tool #1: Data Check Sheet
- Analysis fact finding
- Selecting the right data
- Data collection and check sheet
- Summarize and make a conclusion
Module 3: Less For More
- Tool #2: Pareto Diagram
- Being effective in prioritizing actions
- Developing the Pareto Diagram
- The Pareto Line
- Getting more done with less
Module 4: Probable Causes
- Tool #3: Fishbone Diagram
- The 6Ms
- Developing the Fishbone Diagram
- Hot Seat #1
- Fishbone Diagram with T/F Circle
Module 5: Root Cause Analysis
- Tool #4: The Why-Why Analysis
- The 5W1H / Starbursting
- The Funnel Model
- The art of curiosity
- Drilling down
Module 6: Monitoring And Selecting
- Tool #5: Graph & Data Monitoring and Tool #6: Selection Matrix
- Handling considerations
- Selecting choices
- Confirming criteria
- Making decisions
Module 7: Solutions To Actions
- Tool #7: 3D Action Planning and Tool #8: Considerations, Pros & Cons
- Thoroughness
- Recommendations
- Linking Fishbone Diagram
- Hot Seat #2
Module 8: Risk Assessment And Mitigation
- Tool #9: What If and Tool #10: Deducting Techniques
- Hot Seat #3
- Reasoning
- Reflection
- Coaching performance
Dates & Locations
August 20, 2026 - August 21, 2026
August 20, 2026 - August 21, 2026
November 23, 2026 - November 24, 2026
November 23, 2026 - November 24, 2026
Exam & Certification
This course is not associated with any Certification.
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
