
Overview
This 2-virtual day course is designed for Splunk administrators. It covers topics and techniques for troubleshooting a standard Splunk distributed deployment using the tools available on Splunk Enterprise
This lab-oriented class is designed to help you gain troubleshooting experience before attending more advanced courses. You will debug a distributed Splunk Enterprise environment using the live system.
This course does not cover the issues surrounding Splunk Cloud, Splunk Clusters, or Splunk premium apps.
Skills Covered
- Understand the Splunk Support Model and its resources
- Identify the best practices for troubleshooting Splunk Enterprise
- List ways to gather useful Splunk diagnostic information
- Use Splunk diagnostic tools
- Identify common Splunk technical issues and solve them
Prerequisites
To be successful, students should have a solid understanding of the following courses:
- Splunk Fundamentals 1
- Splunk Fundamentals 2
OR the following single-subject courses:
- What Is Splunk?
- Intro to Splunk
- Using Fields
- Scheduling Reports and Alerts
- Visualizations
- Leveraging Lookups and Subsearches
- Search Under the Hood
- Introduction to Knowledge Objects
- Creating Knowledge Objects
- Enriching Data with Lookups
- Data Models
- Introduction to Dashboards
Students should also have completed the following courses:
- Splunk System Administration
- Splunk Data Administration
Target Audience
Everyone can attend.

Module 1 – Splunk Troubleshooting Methods and Tools
- Describe the Splunk Troubleshooting Approach
- List Splunk Diagnostic Resources and Tools
- Create and Splunk a Diag
- Use RapidDiag
Module 2 – Indexing Problems
- Discover Splunk Deployment Topology and its Server Roles
- Identify Where to Check the Index-Time Pipeline Status
- Use the metrics.log to Clarify the Index-Time Problem
Module 3 – Input Configuration Problems
- Data Input Issues
- Troubleshooting Inputs with the Monitoring Console
Module 4 – Deployment and Forwarder Problems
- Deployment Server Issues
- Forwarding and Receiving Issues
Module 5 – Search Management Problems
- Troubleshoot Distributed Search Issues
- Identify Job Scheduling Problems
- Learn to Diagnose Crashing Problems
- Describe How to Prioritize Resources for Critical Splunk Processes
Module 6 – User Search Problems
- Identify the Types of Search Problems
- Isolate and Troubleshoot Search Problems
Dates & Locations

Exam & Certification
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Training & Certification Guide
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All courses are HRD Claimable.
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