This 18 hour Implementing Splunk IT Service Intelligence course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use. The first day includes the day of content from Using Splunk IT Service Intelligence.

Skills Covered

  • Navigating ITSI Cloud and Service Analyzers
  • Visualizing Services with Glass Tables
  • Investigating Issues with Deep Dives
  • Managing Episodes

Who Should Attend

Everyone can attend.

Course Curriculum


To be successful, students should have a working understanding of the following courses:

Either these courses:

  • What is Splunk?
  • Intro to Splunk
  • Using Fields
  • Scheduling Reports and Alerts
  • Visualizations
  • Working with Time
  • Correlation Analysis
  • Introduction to Knowledge Objects
  • Creating Knowledge Objects
  • Data Models
  • Introduction to Dashboards

Or these courses:

  • Splunk Fundamentals 1
  • Splunk Fundamentals 2
  • Splunk Fundamentals 3
  • Advanced Searching and Reporting

And the following courses:

  • Splunk Enterprise System Administration
  • Splunk Enterprise Data Administration

Download Syllabus