Use Microsoft 365 Copilot Chat to improve productivity and streamline daily business workflows

This course teaches how to work effectively with Microsoft 365 Copilot Chat, including prompt writing techniques, AI-assisted collaboration and using web-based insights to support communication, task management and productivity.

  • Why get trained: Learn how to create effective prompts and use Microsoft 365 Copilot Chat to streamline tasks, improve collaboration and enhance productivity across Microsoft 365 workflows.
  • Why it matters: AI productivity skills help organizations improve efficiency, reduce repetitive work and enable employees to work more effectively using secure AI-powered tools.
  • Who should attend: Business users, administrators and professionals looking to improve day-to-day productivity using Microsoft 365 Copilot Chat and AI-assisted workflows.

Build practical AI productivity skills and improve workplace efficiency using Microsoft 365 Copilot Chat with Trainocate. HRD Corp Claimable.

Overview

MS-4023: Transform Ideas into Action with Copilot Chat teaches learners how to get started with Microsoft 365 Copilot Chat, craft effective prompts, and use its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.

Skills Covered

  • Get started with Microsoft 365 Copilot Chat
  • Write effective prompts to achieve optimal results
  • Work smarter with Microsoft 365 Copilot Chat
  • Explore Copilot Chat Notebooks

Prerequisites

  • You should be familiar with accessing and using Microsoft 365.

Target Audience

Designed for business users and anyone interested in learning the basics of Microsoft 365 Copilot Chat to enhance their daily work and productivity.

Course Curriculum

Module 1: Get started with Microsoft 365 Copilot Chat

This module introduces Microsoft 365 Copilot Chat as a secure, AI-powered assistant that boosts productivity by leveraging web-based insights, while guiding you on how to access it, navigate the interface, and start using it effectively.

Module 2: Write effective prompts to achieve optimal results

This module teaches you how to write clear, effective prompts for Microsoft 365 Copilot Chat by exploring key elements, best practices, and the Prompt Gallery to help you achieve optimal results.

Module 3: Work smarter with Microsoft 365 Copilot Chat

This module teaches you how to use Microsoft 365 Copilot Chat’s AI-powered features to enhance productivity, collaborate in real time, and streamline work within a secure, enterprise-ready environment.

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

x Clear all selections

July 13, 2026 - July 13, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 1200

July 13, 2026 - July 13, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 1200

October 12, 2026 - October 12, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 1200

October 12, 2026 - October 12, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 1200
Trainocate exam and cert

Exam & Certification

Note: There is no exam directly associated with this course. However, Microsoft offers an extensive portfolio of industry-recognized certifications that can help you stand out as a tech professional in 2026 and beyond. Achieving Microsoft certification is one of the most effective ways to validate your skills and accelerate your career.

With our expert-led training, you’ll be prepared to:

  • Master in-demand capabilities across Cloud, Data & AI, and Cybersecurity — areas driving global digital transformation.
  • Prove your expertise with a globally respected credential recognized by employers worldwide.
  • Advance your career by enhancing your credibility, increasing your earning potential, and opening doors to new opportunities.

Explore our full range of Microsoft certifications and start building the skills that matter today.

Training & Certification Guide

Frequently Asked Questions

MS-4023 teaches you how to use Microsoft 365 Copilot Chat to improve productivity and streamline daily work.

This course introduces Microsoft 365 Copilot Chat and teaches learners how to write effective prompts, collaborate securely, and use AI-powered assistance to work more efficiently.

Key learning areas:

  • Getting started with Microsoft 365 Copilot Chat
  • Writing effective prompts
  • AI-assisted productivity workflows
  • Secure collaboration using Copilot

Pro Tip: Focus on practical daily use cases. Small productivity improvements compound significantly over time.

This course is designed for business users and professionals who want to improve productivity using AI.

It is suitable for beginners and does not require technical or programming experience. The course focuses on real-world business scenarios rather than technical AI development.

Best suited for:

  • Business users
  • Executives and managers
  • Administrative professionals
  • Microsoft 365 users

Pro Tip: Even basic Copilot skills can significantly improve efficiency in meetings, emails, and document creation.

You will learn how to use Copilot Chat effectively for communication, collaboration, and productivity.

The course emphasizes practical workplace skills that help users save time and improve the quality of their work.

Skills gained:

  • Writing effective AI prompts
  • Summarizing and analyzing information
  • Improving collaboration using Copilot
  • Streamlining repetitive tasks

Pro Tip: Learning prompt-writing techniques is one of the fastest ways to improve your AI productivity skills.

Microsoft 365 Copilot Chat is an AI-powered assistant that helps users work smarter using Microsoft 365 tools and web insights.

It enables users to generate ideas, summarize information, draft content, and collaborate more effectively within a secure Microsoft environment.

What it can help with:

  • Drafting emails and documents
  • Summarizing meetings and conversations
  • Brainstorming ideas
  • Organizing information and tasks

Pro Tip: The quality of your prompts directly impacts the quality of the AI response. Be clear and specific.

No, this course is beginner-friendly and designed for non-technical users.

MS-4023 focuses on practical business usage rather than coding or AI development. Anyone familiar with Microsoft 365 applications can benefit from this course.

Recommended knowledge:

  • Basic Microsoft 365 familiarity
  • Everyday workplace productivity skills

Pro Tip: You do not need to understand how AI works technically to benefit from Copilot in daily work.

MS-4023 focuses on using AI for productivity, while AI-901 and AI-103 focus on understanding and building AI solutions.

These courses serve different audiences and objectives.

Key comparison:

  • MS-4023:
    • Focus: Productivity with Microsoft Copilot Chat
    • Audience: Business users
  • AI-901T00:
    • Focus: AI fundamentals and concepts
    • Audience: Beginners exploring AI
  • AI-103T00:
    • Focus: Building AI applications and agents
    • Audience: Developers and AI engineers

Pro Tip: MS-4023 is ideal for improving immediate workplace productivity, even if you are not pursuing a technical AI career.

AI productivity tools like Microsoft Copilot are rapidly becoming part of modern workplace workflows.

Organizations are increasingly adopting AI assistants to improve efficiency, collaboration, and decision-making. Employees who understand how to work effectively with AI tools are becoming more valuable across industries.

Business benefits of Copilot:

  • Faster document and email creation
  • Improved meeting productivity
  • Better information retrieval and summarization
  • Reduced repetitive work

Pro Tip: AI productivity tools are becoming a core workplace skill, similar to spreadsheets and collaboration tools.

Speak to a Training Consultant

All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631

Preferred mode of training
Checkboxes