Extend Microsoft 365 Copilot with custom AI experiences and business integrations.

Learn how to customize and extend Microsoft 365 Copilot using Copilot Studio to deliver AI-powered experiences tailored to your organization’s needs.

Develop practical skills in building custom copilots, connecting business data, creating conversational workflows, and extending Copilot capabilities to support business productivity and innovation.

  • Why get trained: Gain hands-on experience building and extending Microsoft 365 Copilot solutions that automate tasks, improve user experiences, and connect AI capabilities to business processes.
  • Why it matters: Organizations are looking beyond out-of-the-box AI capabilities and need professionals who can customize Copilot experiences, integrate enterprise data, and deliver business-specific AI solutions at scale.
  • Who should attend: Microsoft 365 administrators, business application specialists, solution architects, Power Platform professionals, AI solution developers, business analysts, and professionals responsible for implementing Microsoft Copilot solutions.

Accelerate AI transformation with Microsoft AI Skills for Everyone. Build the skills to create custom Copilot experiences that unlock greater business value from Microsoft AI investments. HRD Corp Claimable

Overview

Build agents that extend Microsoft 365 Copilot with additional knowledge and capabilities. Use Copilot Studio to build declarative agents, add knowledge, add actions, and publish agents to Microsoft 365 Copilot.

Skills Covered

  • Introduction to declarative agents for Microsoft 365 Copilot
  • Build your first declarative agent for Microsoft 365 Copilot by using Copilot Studio
  • Introduction to actions for declarative agents in Copilot Studio
  • Extend declarative agents with prompt actions in Copilot Studio
  • Extend declarative agents with connector actions in Copilot Studio

Prerequisites

  • Familiarity with Microsoft 365 Copilot.
  • Familiarity with options for extending Microsoft 365 Copilot.

Target Audience

  • App Maker

Course Curriculum

Module 1: Introduction to Declarative Agents for Microsoft 365 Copilot

  • Determine the scenarios which declarative agents are suitable for customizing and extending Microsoft 365 Copilot.
  • Describe the function of custom knowledge and custom actions.

Learning Objectives

  • Evaluate whether a declarative agent is appropriate to extend Microsoft 365 Copilot for your scenario.
  • Describe how the components of a declarative agent work together to create agents that run on Microsoft 365 Copilot.

Prerequisites

  • Basic knowledge of AI concepts.
  • Basic knowledge of Microsoft 365 Copilot.

Module 2: Build Your First Declarative Agent for Microsoft 365 Copilot by Using Copilot Studio

  • Create an agent tailored to a specific scenario to extend Microsoft 365 Copilot.
  • Provide relevant and accurate responses using custom knowledge.

Learning Objectives

  • Design a declarative agent to solve a business problem.
  • Implement a declarative agent with custom knowledge.
  • Publish and use a declarative agent in Microsoft 365 Copilot to validate the results.

Prerequisites

  • Basic knowledge of what Microsoft 365 Copilot is and how it works.
  • Basic understanding of declarative agents.
  • Microsoft 365 tenant with Microsoft 365 Copilot.
  • Access to Copilot Studio with permission to create agents.

Module 3: Introduction to Actions for Declarative Agents in Copilot Studio

  • Explore how to create and configure actions in Copilot Studio to expand the capabilities of your declarative agents.
  • Connect your declarative agent to external data sources and customize generative responses.

Learning Objectives

  • Describe actions in Copilot Studio.
  • Identify the types of actions that can extend a declarative agent in Copilot Studio.
  • Describe scenarios for adding actions to an agent.
  • Describe technical considerations for configuring actions in Copilot Studio.

Prerequisites

  • Basic knowledge of what Microsoft 365 Copilot is and how it works.
  • Basic understanding of declarative agents.
  • Microsoft 365 tenant with Microsoft 365 Copilot.
  • Access to Copilot Studio with permission to create agents.
  • Ability to create a new declarative agent in Copilot Studio.

Module 4: Extend Declarative Agents with Prompt Actions in Copilot Studio

  • Customize your declarative agent’s generative responses by extending your agent with prompt actions.
  • Craft custom prompts, test your prompts against the LLM, and add prompt actions to declarative agents that extend Microsoft 365 Copilot.

Learning Objectives

  • Configure a prompt action in Copilot Studio.
  • Test a prompt in Copilot Studio.
  • Add a prompt action to a declarative agent in Copilot Studio.

Prerequisites

  • Basic knowledge of what Microsoft 365 Copilot is and how it works.
  • Basic understanding of declarative agents.
  • Microsoft 365 tenant with Microsoft 365 Copilot.
  • Access to Copilot Studio with permission to create agents.
  • Ability to create a new declarative agent in Copilot Studio.

Module 5: Extend Declarative Agents with Connector Actions in Copilot Studio

  • Connect your declarative agent to external services and data using connector actions.
  • Configure out-of-the-box and custom connectors and add them to agents that extend Microsoft 365 Copilot.

Learning Objectives

  • Create a new connector action.
  • Configure a connector action.
  • Add a connector action to a declarative agent.
  • Test a connector action.

Dates & Locations

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September 11, 2026 - September 11, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 1200

September 11, 2026 - September 11, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 1200

December 11, 2026 - December 11, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 1200

December 11, 2026 - December 11, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 1200
Trainocate exam and cert

Exam & Certification

Note: There is no exam directly associated with this course. However, Microsoft offers an extensive portfolio of industry-recognized certifications that can help you stand out as a tech professional in 2026 and beyond. Achieving Microsoft certification is one of the most effective ways to validate your skills and accelerate your career.

With our expert-led training, you’ll be prepared to:

  • Master in-demand capabilities across Cloud, Data & AI, and Cybersecurity — areas driving global digital transformation.
  • Prove your expertise with a globally respected credential recognized by employers worldwide.
  • Advance your career by enhancing your credibility, increasing your earning potential, and opening doors to new opportunities.

Explore our full range of Microsoft certifications and start building the skills that matter today.

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