
Overview
Discover how Microsoft 365 Copilot enhances productivity and innovation across diverse functional areas, from finance and HR to sales, operations, marketing, IT, and beyond. This experience provides insights into crafting contextual prompts for Copilot and engaging use case scenarios that showcase seamless integration into daily business workflows. Whether you’re a business user looking to streamline tasks or a decision-maker exploring AI-driven efficiencies, this course equips you with the skills to maximize Copilot’s potential in your role.
Skills Covered
- Introduction to Microsoft 365 Copilot
- Craft effective prompts in Microsoft 365 Copilot
Prerequisites
There are no prerequisites required to attend this course.
Target Audience
- Business Owner
- Business User

Module 1: Introduction to Microsoft 365 Copilot
This module explores the intricacies of Microsoft 365 Copilot, offering insights into its functionality and Microsoft’s dedication to implementing AI responsibly and ethically.
Learning objectives
By the end of this module, you should be able to:
- Describe the purpose and functionalities of Microsoft 365 Copilot.
- Outline the working principles behind Microsoft 365 Copilot.
- Identify the core components integral to Microsoft 365 Copilot.
- Articulate Microsoft’s dedication to responsible AI practices.
Module 2: Craft effective prompts in Microsoft 365 Copilot
Master the art of crafting effective prompts for Microsoft 365 Copilot. This Module is designed to enhance your skills in creating prompts that generate precise and useful results across various Microsoft 365 Apps, including Word, PowerPoint, Teams, and Outlook.
Learning objectives
By the end of this module, you’ll be able to:
- Understand and apply the principles of crafting effective prompts.
- Use Copilot Prompt Gallery to discover new prompts.
- Efficiently manage your email communications and weekly planning.
- Enhance meeting summaries in Teams by highlighting key decisions and action items
Dates & Locations
September 10, 2026 - September 10, 2026
September 10, 2026 - September 10, 2026
December 10, 2026 - December 10, 2026
December 10, 2026 - December 10, 2026

Exam & Certification
Note:Â There is no exam directly associated with this course. However, Microsoft offers an extensive portfolio of industry-recognized certifications that can help you stand out as a tech professional in 2025 and beyond. Achieving Microsoft certification is one of the most effective ways to validate your skills and accelerate your career.
With our expert-led training, you’ll be prepared to:
- Master in-demand capabilities across Cloud, Data & AI, and Cybersecurity — areas driving global digital transformation.
- Prove your expertise with a globally respected credential recognized by employers worldwide.
- Advance your career by enhancing your credibility, increasing your earning potential, and opening doors to new opportunities.
Explore our full range of Microsoft certifications and start building the skills that matter today.
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631























