Build the foundation for extending Microsoft 365 Copilot with enterprise data and business processes.
Learn how Microsoft 365 Copilot can be extended to deliver more personalized and business-specific AI experiences.
Develop foundational knowledge of Microsoft Graph, connectors, plugins, declarative agents, and Copilot extensibility concepts that help organizations unlock greater value from their Microsoft AI investments.
- Why get trained: Gain a practical understanding of the technologies and architecture that enable Microsoft 365 Copilot customization, integration, and extensibility across business applications and enterprise data sources.
- Why it matters: Organizations are increasingly looking to connect AI assistants with internal knowledge, business systems, and workflows to improve productivity, automate tasks, and deliver more relevant AI-driven experiences.
- Who should attend: Microsoft 365 administrators, business application specialists, solution architects, Power Platform professionals, technical consultants, developers, and professionals exploring Microsoft Copilot extensibility.
Accelerate AI transformation with Microsoft AI Skills for Everyone. Build the knowledge needed to extend Microsoft 365 Copilot and create more intelligent, connected workplace experiences. HRD Corp Claimable
Overview
Curious about building AI agents but not sure where to start?Â
The MS-4014: Introduction to building AI Agents course is a practical introduction to how AI agents work, what tools and services Microsoft offers for building them, and how to plan an agent solution before you start building.
You’ll explore what agents are and the business value they unlock, tour Microsoft’s agent platform — including Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit — and learn how to choose the right development approach, channels, grounding services, integrations, and governance posture for your scenario.
After completing this course, you’ll be prepared to translate a business problem into a complete agent design and development plan.
Skills Covered
- Examine the Microsoft 365 Copilot design
- Microsoft 365 Copilot extensibility fundamentals
- Choose a Microsoft 365 Copilot extensibility development path
- Introduction to Graph connectors
- Introduction to declarative agents for Microsoft 365 Copilot
- Manage agents for Microsoft 365 Copilot
Prerequisites
Students should have basic functional experience with Microsoft 365 services, which can be gained by attending AB-900T00: Introduction to Microsoft 365 and AI Administration.
Target Audience
- Administrator
- Functional Consultant
- Solution Architect
- Technology Manager
Module 1: Introduction to developing AI Agents
Explore what AI agents are, understand their core components, and discover a range of impactful use cases driving AI-powered transformation.
- Introduction
- AI transformation and agents
- AI agent use cases
- AI agent components
- Module assessment
- Summary
Module 2: Choose tools and services for your agent on Microsoft’s agent platform
Explore the tools and services Microsoft provides across each area of agent development so you can select the options that fit your agent scenario and requirements.
- Introduction
- Explore agent development approaches and tools
- Explore agent channels and publishing options
- Explore Microsoft IQ grounding services
- Explore agent integrations and multiagent solutions
- Explore governance and identity for agents
- Knowledge check
- Summary
Module 3: Plan an AI Agent Solution
Plan a complete AI agent solution on Microsoft’s agent platform — from defining outcomes and success metrics to mapping data sources and workflows, choosing interaction patterns and channels, and establishing an identity, governance, and responsible AI posture.
- Introduction
- Plan outcomes and success metrics
- Plan data sources, workflow, and dependencies
- Plan interaction patterns and channels
- Plan identity, governance, security, and responsible AI
- Module assessment
- Summary
Dates & Locations
November 5, 2026 - November 5, 2026
November 5, 2026 - November 5, 2026
February 9, 2027 - February 9, 2027
February 9, 2027 - February 9, 2027
April 15, 2027 - April 15, 2027
April 15, 2027 - April 15, 2027
June 2, 2027 - June 2, 2027
June 2, 2027 - June 2, 2027
August 23, 2027 - August 23, 2027
August 23, 2027 - August 23, 2027
October 4, 2027 - October 4, 2027
October 4, 2027 - October 4, 2027
December 16, 2027 - December 16, 2027
December 16, 2027 - December 16, 2027
Exam & Certification
Note: There is no exam directly associated with this course. However, Microsoft offers an extensive portfolio of industry-recognized certifications that can help you stand out as a tech professional in 2026 and beyond. Achieving Microsoft certification is one of the most effective ways to validate your skills and accelerate your career.
With our expert-led training, you’ll be prepared to:
- Master in-demand capabilities across Cloud, Data & AI, and Cybersecurity — areas driving global digital transformation.
- Prove your expertise with a globally respected credential recognized by employers worldwide.
- Advance your career by enhancing your credibility, increasing your earning potential, and opening doors to new opportunities.
Explore our full range of Microsoft certifications and start building the skills that matter today.
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
