Drive successful Microsoft 365 Copilot adoption across your organization.

Learn how to help users embrace Microsoft 365 Copilot and maximize the value of AI-powered productivity tools.

Develop practical knowledge of user enablement, adoption strategies, change management, communication planning, and business value realization to support successful Copilot implementation.

  • Why get trained: Gain the skills needed to guide users through AI adoption, increase engagement, improve user confidence, and accelerate the successful rollout of Microsoft 365 Copilot.
  • Why it matters: Organizations investing in AI require effective enablement strategies to ensure employees understand how to use Copilot productively, responsibly, and in ways that deliver measurable business outcomes.
  • Who should attend: Change managers, adoption specialists, Microsoft 365 administrators, training professionals, project managers, business transformation leaders, HR and learning teams, and professionals supporting Microsoft 365 Copilot deployments.

Accelerate AI transformation with Microsoft AI Skills for Everyone. Build the expertise to accelerate Microsoft 365 Copilot adoption and help your organization realize greater value from AI investments. HRD Corp Claimable.

Overview

Discover how to drive enablement of Copilot for Microsoft 365 in your organization

Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.

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Skills Covered

  • Explore user enablement strategies for adopting Copilot for Microsoft 365
  • Envision a successful adoption of Copilot for Microsoft 365
  • Onboard and empower your employees to use Copilot for Microsoft 365 efficiently
  • Drive value and maximize the impact of Copilot for Microsoft 365 within your organization
  • Extend and optimize Copilot for Microsoft 365 in your organization

Prerequisites

Before starting this learning path, learners should complete the following training:

Target Audience

  • Beginner
  • Business Owner
  • Functional Consultant

Course Curriculum

Module 1: Explore User Enablement Strategies for Adopting Copilot for Microsoft 365

  • Learn about the key principles within the people first strategy.
  • Understand the importance of user enablement.
  • Explore the Copilot for Microsoft 365 user enablement framework.
  • Learn how to become an AI-powered organization.

Learning Objectives

  • Describe the importance of user enablement.
  • Describe the three-part approach to becoming AI-powered with Copilot for Microsoft 365.
  • Describe the People First strategy and its three key principles.
  • Describe the Copilot for Microsoft 365 user enablement framework.
  • Discover insights from an organization who adopted Copilot for Microsoft 365 to transform their business.

Module 2: Envision a Successful Adoption of Copilot for Microsoft 365

  • Learn about the first phase, Get Ready, in the user enablement framework.
  • Set the foundation for a transformative adoption process of Copilot for Microsoft 365 in your organization.

Learning Objectives

  • Understand the key roles needed to assemble the appropriate user enablement team.
  • Create an AI council.
  • Define a user experience strategy.
  • Identify and prioritize scenarios.
  • Establish success measures and reporting plans.
  • Assess your organization’s readiness.

Module 3: Onboard and Empower Your Employees to Use Copilot for Microsoft 365 Efficiently

  • Learn about the second phase, Onboard & Engage, in the user enablement framework.
  • Empower employees to use Copilot for Microsoft 365 effectively and efficiently.

Learning Objectives

  • Establish a Copilot for Microsoft 365 Center of Excellence.
  • Build Champion and Early Adopter programs.
  • Build an engagement strategy.
  • Build a training strategy.
  • Describe rapid enablement training.

Module 4: Drive Value and Maximize the Impact of Copilot for Microsoft 365 Within Your Organization

  • Learn about the third phase, Deliver Impact, in the user enablement framework.
  • Maximize the value and impact of Copilot for Microsoft 365 for employees and the organization.

Learning Objectives

  • Gather feedback from users through listening sessions.
  • Track end-user adoption through surveys.
  • Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.
  • Conduct monthly service health reviews.
  • Encourage ongoing engagement with Copilot for Microsoft 365.

Module 5: Extend and Optimize Copilot for Microsoft 365 in Your Organization

  • Learn about the fourth phase, Extend & Optimize, in the user enablement framework.
  • Capitalize on the established foundation and expand the capabilities of Copilot for Microsoft 365.

Learning Objectives

  • Describe the three-part strategy to enhance Copilot for Microsoft 365.
  • Design scenarios using the Modern Collaboration Architecture framework.
  • Describe how Copilot Studio helps you customize Copilot for Microsoft 365.

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

July 9, 2026 - July 9, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC

July 9, 2026 - July 9, 2026

Location: Online
Modal: VILT
Availability: TBC

October 8, 2026 - October 8, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC

October 8, 2026 - October 8, 2026

Location: Online
Modal: VILT
Availability: TBC
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Exam & Certification

Note: There is no exam directly associated with this course. However, Microsoft offers an extensive portfolio of industry-recognized certifications that can help you stand out as a tech professional in 2026 and beyond. Achieving Microsoft certification is one of the most effective ways to validate your skills and accelerate your career.

With our expert-led training, you’ll be prepared to:

  • Master in-demand capabilities across Cloud, Data & AI, and Cybersecurity — areas driving global digital transformation.
  • Prove your expertise with a globally respected credential recognized by employers worldwide.
  • Advance your career by enhancing your credibility, increasing your earning potential, and opening doors to new opportunities.

Explore our full range of Microsoft certifications and start building the skills that matter today.

Training & Certification Guide

MS-4005: Craft effective prompts for Microsoft Copilot for Microsoft 365

Discover ways to craft effective and contextual prompts for Microsoft Copilot for Microsoft 365 that create, simplify, transform, and compile content across Microsoft 365 applications. Learn the importance of providing a clear goal, context, source, and expectation in your prompt for the best results.

MS-4006: Copilot for Microsoft 365 for Administrators

This course begins by examining the Microsoft Copilot for Microsoft 365 design. Its main focus, however, is on the security and compliance features that administrators must configure in their Microsoft 365 tenant to protect their company’s organizational data before they implement Copilot for Microsoft 365.

MD-102T00: Microsoft 365 Endpoint Administrator

In this Microsoft 365 Endpoint Administrator course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies.

MS-102T00: Microsoft 365 Administrator

This Microsoft 365 Administrator course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance.

Frequently Asked Questions

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