Overview

Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.

Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Skills Covered

After completing this module, you will be able to:

  •  Install and configure the application
  •  Identify common sales scenarios
  •  Complete a sales cycle
  •  Configure product catalog
  •  Manage customer records
  •  Utilize analytics tools with customer data

Who Should Attend

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Course Curriculum

Prerequisites

Familiarity of business applications and the desire to customize and implement them for your business.

The prerequisites above can be achieved by completing the following courses:

Download Syllabus

Course Modules

Request More Information

Training Options

Intake: 3 Jun 2022
Duration: 1 Day
Guaranteed: TBC
Modality: ILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:
Intake: 3 Jun 2022
Duration: 1 Day
Guaranteed: TBC
Modality: VILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:
Intake: 9 Sept 2022
Duration: 1 Day
Guaranteed: TBC
Modality: ILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:
Intake: 9 Sept 2022
Duration: 1 Day
Guaranteed: TBC
Modality: VILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:
Intake: 16 Dec 2022
Duration: 1 Day
Guaranteed: TBC
Modality: ILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:
Intake: 16 Dec 2022
Duration: 1 Day
Guaranteed: TBC
Modality: VILT
Price:

RM1,200.00Enroll Now

RM1,596.00Enroll Now

Exam:

Exam & Certification

Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate.

If you have experience using your technical expertise with both Microsoft Power Platform and Dynamics 365 to implement and extend sales solutions for your organization, the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification could be just right for you. It’s designed to highlight those same in-demand skills.

This certification demonstrates that you know how to apply technical knowledge to implement simplified experiences for sellers that enable them to focus on building customer relationships. A Microsoft Certification validates to the world that you have these skills—whether you’re just starting out, looking to use your functional consultant prowess to advance your career, or wanting to change to a new, in-demand career. Use this industry-recognized Microsoft Certification to help shape the direction of your journey.

Training & Certification Guide

Frequently Asked Questions