Designed to help students understand how to troubleshoot the full line of Palo Alto Networks Next-Generation Firewalls.

Overview

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of troubleshooting the full line of Palo Alto Networks next-generation firewalls.
Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.

Completing this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Skills Covered

The Palo Alto Networks Firewall: Troubleshooting course is three days of instructor-led training that will help you to:

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges

Prerequisites

  • Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course
  • Participants must have strong practical knowledge of routing and switching, IP addressing, network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Target Audience

  • Security Engineers and Administrators
  • Security Operations Specialists and Analysts
  • Network Engineers
  • Support Staff

Course Curriculum

Course Outline

  • Module 1: Tools and Resources
  • Module 2: Flow Logic
  • Module 3: Packet Captures
  • Module 4: Packet-Diagnostics Logs
  • Module 5: Host-Inbound Traffic
  • Module 6: Transit Traffic
  • Module 7: System Services
  • Module 8: Certificate Management and SSL Decryption
  • Module 9: User-ID
  • Module 10: GlobalProtect
  • Module 11: Support Escalation and RMAs
  • Module 12: Next Steps

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

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July 13, 2026 - July 15, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 12000

July 13, 2026 - July 15, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 12000

October 14, 2026 - October 16, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 12000

October 14, 2026 - October 16, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 12000

December 1, 2026 - December 3, 2026

Location: Kuala Lumpur
Modal: ILT
Availability: TBC
RM 12000

December 1, 2026 - December 3, 2026

Location: Online
Modal: VILT
Availability: TBC
RM 12000
Trainocate exam and cert

Exam & Certification

No associated certification.

Training & Certification Guide

Frequently Asked Questions

Palo Alto Networks certifications validate your expertise in cybersecurity and your ability to implement and manage their next-generation security platform.

These certifications are highly sought after by employers, as they demonstrate your knowledge of cutting-edge security technologies and your ability to protect organizations from cyberthreats.

Palo Alto Networks-certified professionals are in demand for their ability to design, deploy, and maintain secure network infrastructures.

Palo Alto Networks offers a variety of certification exams at different levels (PCCSA, PCNSA, PCNSE, PCDRA, etc.) covering various aspects of their security platform.

Exams typically consist of multiple-choice questions, scenario-based questions, and interactive simulations that test your ability to apply your knowledge in real-world scenarios.

Note: Certification requirements and policies may be updated by Palo Alto from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

Palo Alto Networks certifications are typically valid for two years from the date you pass the exam.

To maintain your certification, you will need to recertify by retaking the exam prior to your expiration date.

Note: Certification requirements and policies may be updated by Palo Alto from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

Here’s what sets us apart:

  • Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).
  • Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.
  • Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.
  • Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.
  • Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you’re guaranteed learning from the industry’s elite.
  • Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

Speak to a Training Consultant

All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631

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