A Business User is an individual who is performing their duties in an environment that has adopted or is planning to adopt a cloud-based business strategy. This role requires the individual to have a basic understanding of cloud computing concepts and basic Alibaba Cloud services. Understanding the cloud as a Business User is a key step for any enterprise planning to adopt cloud strategies and ensuring a cloud-savvy workforce.
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Overview
A Business User is an individual who is performing their duties in an environment that has adopted or is planning to adopt a cloud-based business strategy. This role requires the individual to have a basic understanding of cloud computing concepts and basic Alibaba Cloud services. Understanding the cloud as a Business User is a key step for any enterprise planning to adopt cloud strategies and ensuring a cloud-savvy workforce.
Skills Covered
- Cloud Computing Concepts:Â Understand the basic concepts and terminology of cloud computing such as scalability, high availability, load balancing, serverless, and more.
- Cloud Computing Characteristics:Â Understand what makes cloud computing attractive to enterprises, including their service models, billing methods, deployment models, and the shared responsibility model.
- Fundamental Cloud Service Offerings:Â Understand what services Alibaba Cloud provides at the IaaS, PaaS, and SaaS levels, including but not limited to ECS, OSS, RDS, VPC, etc.
- Basic Technological Knowledge:Â Understand what makes the cloud secure and basic architectures like the 3-tier architecture, API, SDKs, and how to obtain support from Alibaba Cloud.
Prerequisites
None.
Target Audience
Ideal for individuals new to cloud computing or enterprises beginning to adopt cloud computing practices.

Module 1: Introduction to Alibaba Cloud & Cloud Computing
Getting to Know Alibaba Group & Alibaba Cloud
- Who we are
- Global infrastructure
- Industry recognition
- Partner ecosystem
What is the Cloud?
- Cloud computing as an utility
- Benefits of cloud computing
- Cloud deployment models
- Public cloud
- Private cloud
- Hybrid cloud
- Cloud service models
- IaaS
- PaaS
- SaaS
- Shared responsibility model
- CapEx vs OpEx with cloud technologies
- Cloud pricing models
Module 2: Fundamental Cloud Services (Part 1)
Compute on the Cloud
Elastic Compute Service (ECS)
ECS instance families
Storage on the Cloud
Elastic Block Storage (EBS)
Object Storage Service (OSS)
Networking on the Cloud
Virtual Private Cloud (VPC)
Alibaba Cloud CDN
Availability on the Cloud
Auto Scaling
Module 3: Accessing & Managing Cloud Resources
Accessing Cloud Resources
Alibaba Cloud service console
Command-line interface
Public-facing APIs and SDKs
Managing Cloud Resources
Resource Access Management (RAM)
Resource Directory
Module 4: Basic Cloud Architecture
Three-tier Architecture
What is a three-tier architecture?
Benefits of three-tier architectures
Module 5: Fundamental Cloud Services (Part 2)
Databases on the Cloud
SQL and NoSQL
Alibaba Cloud databases
Database tools
Containers on the Cloud
What are containers?
Container orchestration
Container services (ACK, ECI)
Serverless computing
Security on the Cloud
Security shared responsibility model
Alibaba Cloud security services portfolio
DDoS attacks
Security groups
Module 6: Operations and Support on Alibaba Cloud
Operations on Alibaba Cloud
Deploying services
Migrating to Alibaba Cloud
Optimizing costs on Alibaba Cloud
Obtaining support
After-sales support plans
Enterprise support
Dates & Locations
July 13, 2026 - July 13, 2026
July 13, 2026 - July 13, 2026
September 7, 2026 - September 7, 2026
September 7, 2026 - September 7, 2026
November 16, 2026 - November 16, 2026
November 16, 2026 - November 16, 2026

Exam & Certification
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
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