Using Design Thinking to Create Value Products in the Lean Enterprise.

In SAFe, product managers play a key role in the trio of leaders that includes architects and the Release Train Engineer. All of these people work together to lead the Agile Release Trains (ARTs) in continuously delivering value.

In the Agile Product Management course, you’ll explore how to use design thinking to put your customers at the center and create products that are desirable, feasible, and sustainable. You’ll discover how continuous exploration fuels innovation. You’ll get the guidance and tools you need to work effectively in remote environments with distributed teams. And you’ll explore how to define a vision, strategy, and roadmap to satisfy existing customers and attract new ones.

Overview

Product Managers in SAFe® lead and collaborate with Architects, Release Train Engineers, and other team members to deliver value through Agile Release Trains (ARTs).

The Agile Product Management course dives into design thinking techniques focused on customers. You’ll learn about the importance of continued exploration for innovation and how to best collaborate with remote teams and create a vision, strategy, and roadmap that delivers maximum satisfaction for existing and new customers.

Skills Covered

  •  Use Design Thinking to achieve desirable, feasible, and sustainable outcomes.
  •  Explore market needs, segmentation, sizing and competitive landscape.
  •  Manage value stream economics, including pricing and licensing.
  •  Use empathy to drive design.
  •  Apply product strategy and vision.
  •  Develop and evolve roadmaps.
  •  Execute and deliver value using SAFe
  •  Explore innovation in the value stream.

Prerequisites

Attendees of this Scaled Agile Framework course should be familiar with Agile principles and practices and have attended at least one SAFe course prior to attending. A background in product or solution management is highly recommended. Those who have experience being a product manager, product marketer, product owner, business owner, or bringing products to market would benefit from this course.

Target Audience

  • Product Management teams
  • Product marketing managers, project managers, Product Owners
  • VP of Product Management, Business Owners, Business Analysts
  • User experience and customer experience professionals
  • Product leaders collaborating with Product Management, architects, subject matter experts, and business line managers

Course Curriculum

Module 1: Analyzing your role as a Product Manager in the Lean Enterprise

Product Management is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product-market life cycle. This covers:-

  • Product Management’s role and responsibilities
  • Identify Product Management stakeholders and collaborators
  • Design Thinking for Product Management

Module 2: Continuously exploring markets and users

Understanding the market and user needs is a key for any Product to be successful. This covers :-

  • Market research in the context of Continuous Exploration
  • Discover the right hypothesis and ask the right questions
  • Apply data-driven practices to answer questions
  • 4 Plan your research
  • Customer understanding

Module 3: Driving strategy with market segmentation

Market segmentation is the process of dividing a potential market into distinct subsets (called segments) with common needs or characteristics in order to focus effort on the most attractive segment. This covers:-

  • Explain market segmentation
  • Create market segments through market research
  • Determine market segment value
  • Assess market segment fit

Module 4: Using empathy to drive design

  • One of the key elements on Product is the Persona using that one can improve the customer experience. This covers:
  • The purpose and use of personas
  • Create and use personas
  • Improve Customer experience through empathy

Module 5: Defining product strategy and vision

Product vision and strategy derives the product direction, for a Product to be successful , a strong vision and strategy is core. This covers:

  • Strategic purpose of your product
  • Compelling product Vision
  • Design value propositions and business models
  • Design the Customer journey
  • Design the whole product and Solution Context
  • Design platform, API, and data strategy

Module 6: Creating roadmaps to build solutions

The Roadmap is a schedule of events and Milestones that communicate planned Solution deliverables over a planning horizon. This covers:

  • Define Solution Intent
  • Forecast Roadmaps that link strategy to tactics
  • Organize Features for balanced Solutions
  • Refine Features into Stories and Story maps

Module 7: Delivering value

Flow of value is key for any development effort which can be enabled with Value stream. The ART gets aligned to the value stream using PI. This covers:

  •  Visualize development flow using a Program Kanban
  • Estimate and forecast the backlog
  • Prioritize the Program Backlog
  • Create alignment with PI Planning
  • Execute the PI

Module 8: Managing value stream economics

Value stream economics models the flow of value and the financial model of the Value Streams and is used to ensure Value Streams are creating viable and sustainable products and Solutions.

  • Analyze Customer value
  • Choose type of value exchange
  • Establish costing and pricing
  • Create a sustainable economic model
  • Interpret in-licensing models
  • Design out-licensing models
  • Model financial performance and return on investment (ROI)

Module 9: Creating innovation in the value stream

Value Stream innovation refers to the innovations we create in the design and implementation of Value Streams and the Solution Context. This covers:

  • Value Stream and product innovation
  • Metrics to guide improvements
  • Manage innovations through Epics
  • Fund sustainable innovation
  • Apply rapid experimentation
  • Evaluate hypothesis outcomes: Pivot, stop, or continue

Dates & Locations

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Exam & Certification

SAFe® 6.0 Agile Product Management (APM).

By attending the course and passing the exam, you’ll earn your SAFe Agile Product Manager (APM) certification along with a shareable digital badge. This certification clearly signifies your ability to lead product development in a SAFe enterprise and deliver solutions that drive business growth.

As a certified SAFe® Agile Product Manager, you’re empowered to expand your knowledge, demonstrate your skills, tackle new challenges, and reach new career heights. With access to the
SAFe community, professional development programs, role-specific learning content, and a suite of tools, you’re equipped to excel and advance.

Training & Certification Guide

  • Duration: 120 minutes
  • Number of Questions: 60
  • Passing Score: 75%
  • Delivery: Web-based, closed book, no outside assistance
  • Access: Learning Plan (after course completion)
  • Cost: The first attempt is included in your course registration fee when taken within 60 days of course completion. Additional attempts are available for a fee. Please refer to the Retake Policy below.
  • Retake Fee: $50
  • Product Manager Role in the Lean Enterprise (11-13%)
  • Continuous Exploration of Markets and Users (12-14%)
  • Market Segmentation Strategies (11-13%)
  • Empathy-driven Design (7-9%)
  • Product Strategy and Vision (12-14%)
  • Roadmap Creation to Build Solutions (11-13%)
  • Value Delivery (14-16%)
  • Innovation Creation in the Value Stream (12-14%)

SAFe certification demonstrates your proven knowledge of Lean-Agile methodologies and Agile-specific skills in critical competencies. When this demonstrated knowledge is tested through the Subject Matter Expert (SME)-developed exam, candidates will:

  • Analyze your role as a product manager in a lean enterprise
  • Explore markets and users through different research methods
  • Drive strategy with market segmentation
  • Use empathy to drive design
  • Create roadmaps to build balanced solutions using Features
  • Innovate products with value streams and rapid experimentation

Why train with Trainocate

  • Course materials
  • Remote learning via SAFe® Virtual Classrooms
  • Access to SAFe® Collaborate, a visual online workspace
  • One-year membership to the SAFe® Community Platform
  • Access to content, tools, and resources you need to practice SAFe every day
  • SAFe Agile Product Manager certification exam

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