Using Design Thinking to Create Value Products in the Lean Enterprise.

In SAFe, product managers play a key role in the trio of leaders that includes architects and the Release Train Engineer. All of these people work together to lead the Agile Release Trains (ARTs) in continuously delivering value.

In the Agile Product Management course, you’ll explore how to use design thinking to put your customers at the center and create products that are desirable, feasible, and sustainable. You’ll discover how continuous exploration fuels innovation. You’ll get the guidance and tools you need to work effectively in remote environments with distributed teams. And you’ll explore how to define a vision, strategy, and roadmap to satisfy existing customers and attract new ones.

Overview

The APM: SAFe Agile Product Management course harnesses the power of Design Thinking to develop innovative solutions with proven SAFe capabilities to execute on those visions. Learn the right mindset, skills, and tools to create successful products—from inception to retirement—using Agile techniques. Recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets.

Find out how to accelerate the product life cycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers—all while aligning with your organization’s strategy, portfolio, evolving architecture, and solution intent.

Attendees will recognize how Continuous Exploration fuels innovation and helps you define a vision, strategy, and roadmap to tap into new markets. Find out how to accelerate the product lifecycle to get fast feedback and quickly deliver exceptional products and solutions that delight customers – all while aligning with your organization’s strategy, portfolio, evolving architecture, and solution intent.

Skills Covered

  •  Use Design Thinking to achieve desirable, feasible, and sustainable outcomes.
  •  Explore market needs, segmentation, sizing and competitive landscape.
  •  Manage value stream economics, including pricing and licensing.
  •  Use empathy to drive design.
  •  Apply product strategy and vision.
  •  Develop and evolve roadmaps.
  •  Execute and deliver value using SAFe
  •  Explore innovation in the value stream.

Prerequisites

Attendees of this Scaled Agile Framework course should be familiar with Agile principles and practices and have attended at least one SAFe course prior to attending. A background in product or solution management is highly recommended. Those who have experience being a product manager, product marketer, product owner, business owner, or bringing products to market would benefit from this course.

Target Audience

  • Product Management teams
  • Product marketing managers, project managers, Product Owners
  • VP of Product Management, Business Owners, Business Analysts
  • User experience and customer experience professionals
  • Product leaders collaborating with Product Management, architects, subject matter experts, and business line managers

Course Curriculum

Module 1: Analyzing your role as a Product Manager in the Lean Enterprise
Product Management is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer needs over the product-market life cycle. This covers:-

  • Product Management’s role and responsibilities
  • Identify Product Management stakeholders and collaborators
  • Design Thinking for Product Management

Module 2: Continuously exploring markets and users
Understanding the market and user needs is a key for any Product to be successful. This covers :-

  • Market research in the context of Continuous Exploration
  • Discover the right hypothesis and ask the right questions
  • Apply data-driven practices to answer questions
  • 4 Plan your research
  • Customer understanding

Module 3: Driving strategy with market segmentation
Market segmentation is the process of dividing a potential market into distinct subsets (called segments) with common needs or characteristics in order to focus effort on the most attractive segment. This covers:-

  • Explain market segmentation
  • Create market segments through market research
  • Determine market segment value
  • Assess market segment fit

Module 4: Using empathy to drive design

  • One of the key elements on Product is the Persona using that one can improve the customer experience. This covers:
  • The purpose and use of personas
  • Create and use personas
  • Improve Customer experience through empathy

Module 5: Defining product strategy and vision
Product vision and strategy derives the product direction, for a Product to be successful , a strong vision and strategy is core. This covers:

  • Strategic purpose of your product
  • Compelling product Vision
  • Design value propositions and business models
  • Design the Customer journey
  • Design the whole product and Solution Context
  • Design platform, API, and data strategy

Module 6: Creating roadmaps to build solutions
The Roadmap is a schedule of events and Milestones that communicate planned Solution deliverables over a planning horizon. This covers:

  • Define Solution Intent
  • Forecast Roadmaps that link strategy to tactics
  • Organize Features for balanced Solutions
  • Refine Features into Stories and Story maps

Module 7: Delivering value
Flow of value is key for any development effort which can be enabled with Value stream. The ART gets aligned to the value stream using PI. This covers:

  •  Visualize development flow using a Program Kanban
  • Estimate and forecast the backlog
  • Prioritize the Program Backlog
  • Create alignment with PI Planning
  • Execute the PI

Module 8: Managing value stream economics
Value stream economics models the flow of value and the financial model of the Value Streams and is used to ensure Value Streams are creating viable and sustainable products and Solutions.

  • Analyze Customer value
  • Choose type of value exchange
  • Establish costing and pricing
  • Create a sustainable economic model
  • Interpret in-licensing models
  • Design out-licensing models
  • Model financial performance and return on investment (ROI)

Module 9: Creating innovation in the value stream

  • Value Stream innovation refers to the innovations we create in the design and implementation of Value Streams and the Solution Context. This covers:
  • Value Stream and product innovation
  • Metrics to guide improvements
  • Manage innovations through Epics
  • Fund sustainable innovation
  • Apply rapid experimentation
  • Evaluate hypothesis outcomes: Pivot, stop, or continue

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

July 20, 2026 - July 22, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included

October 14, 2026 - October 16, 2026

Location: Online
Modal: VILT
Availability: TBC
Exam:
Included
Trainocate exam and cert

Exam & Certification

SAFe® 5 Product and Solution Management exam.

Training & Certification Guide

  • Duration: 120 minutes
  • Number of questions: 60
  • Passing score: 45/60 (75%)
  • Competency level: Foundational difficulty; Competent, some knowledge or experience; can perform tasks with assistance
  • Question format: Multiple choice (one answer) or multiple select (2-3 answers)
  • Delivery: Web-based, closed book, no outside assistance, timed
  • Access: Community Platform upon completion of the course
  • Languages offered: English
  • Cost: First attempt included in the course registration fee if taken within 30 days of course completion. Each retake or attempt past the 30-day window is $50
  • Analyzing Your Role as a Product Manager in the Lean Enterprise (11%)
  • Continuously Exploring Markets and Users (14%)
  • Driving Strategy with Market Segmentation (11%)
  • Using Empathy to Drive Design (9%)
  • Defining Product Strategy and Vision (15%)
  • Creating Roadmaps to Build Solutions (12%)
  • Delivering Value (16%)
  • Creating Innovation in the Value Stream (13%)

Frequently Asked Questions

  • Course materials
  • Remote learning via SAFe® Virtual Classrooms
  • Access to SAFe® Collaborate, a visual online workspace
  • One-year membership to the SAFe® Community Platform
  • Access to content, tools, and resources you need to practice SAFe every day
  • SAFe Agile Product Manager certification exam

Speak to a Training Consultant

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Get in touch with our team via the form or WhatsApp us on +6011-5119 6631

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