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Maximize the synergy and productivity of your virtual team.

Overview

Lead with impact, get results and reach your full potential.

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team.

Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

Skills Covered

  • Identifying challenges in leading virtually
  • Increasing awareness of your personality style and its impact on virtual leadership
  • Assessing the strengths and improvement areas of your team members
  • Recognizing the unique differences between building virtual, remote and co-located teams
  • Creating and sustaining trust in a virtual team
  • Recognizing levels of engagement and increasing them
  • Understanding how different technologies support virtual work
  • Appreciating generational differences in the way people operate
  • Assessing team member communication in the absence of visual cues
  • Managing conflict among team members
  • Defining fundamental cultural differences in communicating
  • Explaining the components of the AMA Coaching Module
  • Evaluating how you conduct all phases of leading your virtual meetings against best practices

Prerequisites

None

Target Audience

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Course Curriculum

Module 1: Define Your Role as a Virtual Leader

  • Discuss Challenges Unique to Virtual Leaders
  • Assess Virtual Leadership Competencies
  • Understand Your Personality Style and Its Impact on Others and Your Work as a Virtual Leader

Module 2: Building a Solid Team

  • Recognize the Differences Between the Stages of Building Virtual and Co-located Teams
  • Create and Sustain Trust Among Virtual Team Members
  • Strengthen Team Networks for Improved Performance
  • Recognize Levels of Engagement
  • Increase Engagement in a Virtual Team

Module 3: Leading Virtual Communication

  • Recognize How Different Technologies Support Virtual Work
  • Appreciate How Generational Difference May Impact the Way People Operate Virtually
  • Assess Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expressions)
  • Manage Conflict Among Team Members
  • Define Fundamental Culture Differences in Communicating

Module 4: Building Team Member Skills Through Coaching

  • Explain the Components of the AMA Coaching Model
  • Effectively Use Tools and Techniques to Coach Team Members in a Virtual Environment

Module 5: Facilitating Virtual Meetings

  • Evaluate Your Meetings Against Best Practices and Identify Ways to Improve Them
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Dates & Locations

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