Overview
Master Professional Communication: Diplomacy, Tact, & Credibility
Your communication skills are the cornerstone of your professional image. Elevate your influence and career prospects by mastering diplomacy, tact, and credibility in every business interaction. This seminar empowers you to:
- Choose Your Words Wisely: Understand the impact of language and emotional tone.
- Understand Communication Styles: Gain insights into your own style and adapt to others.
- Transmit & Receive Information Clearly: Develop skills for effective exchange of ideas, thoughts, and feelings.
Why This Matters: Strong communication skills build positive reputations, enhance collaboration, and unlock career advancement.
Learn more about effective communication in IT projects: The Power of Effective Communication in Malaysia’s IT Projects
Skills Covered
- Apply diplomacy and tact to be a credible and effective communicator
- Manage the impact your communications have on your image
- Define and leverage your communication style
- Develop and demonstrate better listening skills
- Understand the importance of perceptions
- Explore communication style differences and learn to flex your own style
- Recognize the impact of stress on communications and be able to adjust for it
- Know what makes effective, powerful communication and develop the skills to model it
Who Should Attend
Business professionals who want the skills to communicate in a positive, professional manner no matter what the situation.
Exam & Certification
None
