Get heard—regardless of positional power!

In today’s fast-paced business environment, effective communication and influence are crucial to achieving success. It doesn’t matter if you are an executive, manager, or an entry-level employee, your ability to communicate effectively with your colleagues, superiors, and subordinates can make or break your career. Our HRD Corp Claimable comprehensive training program is designed to equip you with the skills and competencies necessary to become a master communicator and influencer in any corporate setting.

This AMA-2203: Communicating Up, Down and Across the Organization program focuses on developing your communication skills, analyzing your audience, and framing your message to establish trust, credibility, and connection. You will learn influence strategies and critically evaluate each unique communication event. Our expert instructors will provide you with the tools and strategies needed to connect with many types of people while projecting confidence, credibility, and trustworthiness.

Don’t let a lack of communication skills hold you back from achieving your career goals. Enroll today and unlock your potential as a master communicator and influencer in the corporate world.

Overview

Transform your communication skills and be a master influencer.

It can happen at a moment’s notice: you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change. Are you prepared to communicate with anyone in your organization? Do you know how to analyze your audience? Can you frame your message so that people feel connected to you in a corporate setting?

To connect with many types of people while projecting confidence, credibility and trustworthiness requires specific tools and strategies. You’ll focus on improving communication skills and competencies necessary to build mutual understanding and connectivity with others, regardless of your role. You’ll also discover influence strategies and learn how to critically evaluate each unique communication event.

Skills Covered

  • Exhibit a Strong Sense of Self-Confidence with Your Peers, Direct Reports, and Manager
  • Analyze Audiences and Situations Appropriately
  • Create Processes to Frame Your Message to Specific Audiences
  • Apply Strategies to Influence and Motivate

Prerequisites

While there are no direct pre-requisites, here are some of the benefits realized of this course :

  • Analyze your audiences and situations and plan your message
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others throughout the organization
  • Understand how communication can impact how much influence you have
  • Exhibit a strong sense of self-confidence with your peers, direct reports and managers

Target Audience

This communication training is ideal for business professionals who want to be strong, passionate and effective communicators who can speak to a variety of audiences across organizational boundaries.

Course Curriculum

Module 1: Putting the Best “You” Forward

  • Exhibit a Strong Sense of Confidence and External Image
  • Create and Maintain Credibility and Trust with Others
  • Apply Strategies to Build Rapport with Colleagues

Module 2: Targeting Your Message to the Audience

  • Analyze an Audience to Create Messages That Address Listeners’ Specific Needs

Module 3: Targeting Your Message to the Situation

  • Create Multidimensional Messages That Speak to Both the Mind and the Heart of Listeners
  • Choose the Most Appropriate Communication Channel to Be Effective in Various Work Situations
  • Assess and Plan Effective Messaging in Teams and Groups When Up, Down, and Across Members Are All Present

Module 4: Framing the Message

  • Apply Message Framing Strategies to Create an Open and Responsive Communication Environment
  • Assess Influencing Preferences and Situational Needs to Impact Personal Persuasive Ability
  • Practice Skills for Delivering Messages That Promote Clear and Productive Communication

Module 5: Putting It All Together

  • Evaluate and Create Messages to Accomplish a Specific Goal
  • Analyze and Refine a Message by Applying Best Practices for Communicating Up, Down, and Across the Organization

Dates & Locations

Let’s make it work for you

Can’t find a date that fits? Need to train your whole team? Looking for a discount?
Speak to one of our learning experts today.

There’s no intakes scheduled for this course at the moment!

For enquiries, please contact our reps.

Exam & Certification

This course is not associated with any Certification.

Training & Certification Guide

Developing Soft Skills for IT Success in Malaysia

Navigating the IT sector in Malaysia requires more than technical skills; it demands strong soft skills it Malaysia. This article outlines the key soft skills necessary for IT professionals in Malaysia to excel and provides insights into how to cultivate them effectively.

The Power of Effective Communication in Malaysia’s IT Projects

The article emphasizes the significance of effective communication in ensuring the success of IT projects in Malaysia. It highlights essential communication skills such as using clear and concise language, practicing active listening, and maintaining cultural awareness. The article also explores overcoming communication barriers through project management tools and messaging applications.

Why train with Trainocate

The key elements of effective communication include active listening, clarity, empathy, nonverbal cues, and feedback. Developing these skills helps to ensure that messages are transmitted clearly, understood correctly, and fosters stronger relationships between communicators.

Overcoming communication barriers in a multicultural environment involves increasing cultural awareness, learning about different communication styles, being open-minded, and using active listening. Additionally, using clear and simple language, being patient, and seeking feedback can help mitigate misunderstandings and enhance communication across cultures.

Efective communication skills are indispensable in the workplace, as they facilitate efficient teamwork, foster a positive work atmosphere, and bolster overall organizational performance. It’s also crucial due to the following reasons:

  • Collaboration and teamwork: Effective communication skills enable employees to collaborate and work together efficiently, resulting in better problem-solving, decision-making, and project execution.
  • Relationship building: Good communication helps build strong working relationships among colleagues, managers, and subordinates, fostering a positive and supportive work environment.
  • Conflict resolution: Strong communication skills allow employees to address and resolve conflicts professionally and constructively, minimizing the negative impact on productivity and morale.
  • Information exchange: Clear and concise communication ensures that important information is shared and understood, reducing the likelihood of errors, misinterpretations, and delays in task completion.
  • Leadership and management: Effective communication is vital for managers and leaders to provide clear direction, share feedback, motivate employees, and promote organizational goals and values.

 

Speak to a Training Consultant

All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631

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