Transform business processes with Generative AI and intelligent automation.
Learn how to identify opportunities to improve workflows, increase productivity, and streamline operations using Generative AI. Develop practical strategies for integrating AI into business processes, enhancing decision-making, and creating more efficient ways of working across your organization.
- Why get trained: Gain practical knowledge of how Generative AI can automate routine tasks, improve collaboration, and help teams focus on higher-value work.
- Why it matters: Organizations are adopting AI-powered tools to improve operational efficiency, accelerate decision-making, and create competitive advantages through smarter business processes.
- Who should attend: Business leaders, managers, department heads, business analysts, process owners, project managers, and professionals seeking to improve business performance through AI-enabled workflows.
Transform the way your teams work and create greater business value with Generative AI. HRD Corp Claimable
Overview
In this course, learners will discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity.
The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
Skills Covered
- What is generative AI?
- Employ Copilot Chat as your AI assistant
- Draft and refine business content using Microsoft 365 Copilot
- Analyze and visualize data using Microsoft 365 Copilot
- Manage meetings and collaboration using Microsoft 365 Copilot
- Define the role you want Microsoft 365 Copilot to play in your business workflow
Prerequisites
- Students should have basic functional experience with Microsoft 365 services.
Target Audience
This course is designed for professionals from a wide range of business functions, such as marketing, sales, operations, product management, customer success, human resources, and finance.
The course is suitable for those looking to enhance their productivity, streamline workflows, and confidently demonstrate AI skills in a modern workplace.
Module 1: What is generative AI?
Learn about generative AI, a technology that uses machine learning models to generate new content, ideas, or solutions based on existing data.
- Introduction
- What is generative AI?
- Understand responsible AI
- Microsoft 365 Copilot as your workflow companion
- Knowledge check
- Summary
Module 2: Employ Copilot Chat as your AI assistant
Learn about Microsoft 365 Copilot Chat, a tool that leverages generative AI to enhance productivity and streamline workflows.
- Introduction
- What is Copilot Chat?
- Write effective prompts to optimize Copilot responses
- Manage prompts and conversations in Copilot Chat
- What are Copilot agents?
- Knowledge check
- Summary
Module 3: Draft and refine business content using Microsoft 365 Copilot
This module discusses Microsoft 365 Copilot. It highlights how to create a first draft of your document, then edit and enhance your content creation process to improve efficiency and collaboration.
- Introduction
- Draft your content using Microsoft 365 Copilot
- Research and gather information using the Researcher Agent
- Knowledge check
- Summary
Module 4: Analyze and visualize data using Microsoft 365 Copilot
This module discusses Microsoft 365 Copilot. It highlights how to analyze and visualize data effectively.
- Introduction
- Analyze data workflows in Excel with Copilot
- Generate insights using the Analyst Agent
- Knowledge check
- Summary
Module 5: Manage meetings and collaboration using Microsoft 365 Copilot
This module discusses Microsoft 365 Copilot. It highlights how to manage meetings and enhance collaboration effectively.
- Introduction
- Streamline meeting preparation and follow ups with Copilot
- Enhance collaboration with Copilot Chat, Pages, and Notebooks
- Knowledge check
- Summary
Module 6: Define the role you want Microsoft 365 Copilot to play in your business workflow
This module provides an opportunity for you to consider how to effectively use Microsoft 365 Copilot in various business scenarios, such as drafting client proposals and creating executive summaries.
- Introduction
- Scenario 1: Prepare weekly status report
- Scenario 2: Build a client proposal deck
- Scenario 3: Create an executive summary
- Summary
Dates & Locations
August 24, 2026 - August 24, 2026
August 24, 2026 - August 24, 2026
September 14, 2026 - September 14, 2026
September 14, 2026 - September 14, 2026
November 23, 2026 - November 23, 2026
November 23, 2026 - November 23, 2026
December 21, 2026 - December 21, 2026
December 21, 2026 - December 21, 2026
Exam & Certification
Microsoft Certified: AI Business Professional (AB-730).
As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst. You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.
You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
