Transform business processes with Generative AI and intelligent automation.
Learn how to identify opportunities to improve workflows, increase productivity, and streamline operations using Generative AI. Develop practical strategies for integrating AI into business processes, enhancing decision-making, and creating more efficient ways of working across your organization.
- Why get trained: Gain practical knowledge of how Generative AI can automate routine tasks, improve collaboration, and help teams focus on higher-value work.
- Why it matters: Organizations are adopting AI-powered tools to improve operational efficiency, accelerate decision-making, and create competitive advantages through smarter business processes.
- Who should attend: Business leaders, managers, department heads, business analysts, process owners, project managers, and professionals seeking to improve business performance through AI-enabled workflows.
Transform the way your teams work and create greater business value with Generative AI. HRD Corp Claimable
Overview
In AB-730T00: Transform business workflows with generative AI, you’ll build foundational generative AI skills and learn how to use Microsoft Copilot to improve productivity and support everyday business workflows.
You’ll progress from Microsoft Copilot Chat and effective prompting to applying Microsoft Copilot across content creation, data analysis, meetings, and collaboration. Through practical, no-code scenarios, you’ll also explore responsible AI, Copilot Pages and Notebooks, agents, and Copilot Cowork, including how to delegate multi-step tasks.
By the end of the course, you’ll be prepared to apply these AI capabilities to streamline your work and drive meaningful business outcomes.
Skills Covered
- What is generative AI?
- Employ Copilot Chat as your AI assistant
- Draft and refine business content using Microsoft 365 Copilot
- Analyze and visualize data using Microsoft 365 Copilot
- Manage meetings and collaboration using Microsoft 365 Copilot
- Define the role you want Microsoft 365 Copilot to play in your business workflow
Prerequisites
- Students should have basic functional experience with Microsoft 365 services.
Target Audience
This course is designed for professionals from a wide range of business functions, such as marketing, sales, operations, product management, customer success, human resources, and finance.
The course is suitable for those looking to enhance their productivity, streamline workflows, and confidently demonstrate AI skills in a modern workplace.
Module 1: Build foundational generative AI skills
This course teaches you the fundamentals of generative AI and responsible AI principles, then guides you through getting started with Microsoft Copilot Chat, writing effective prompts, and using its AI-powered features to enhance productivity, streamline work, and collaborate securely in real-time.
- Prepare to use generative AI at work
- Explore how Microsoft Copilot Chat works
- Write effective prompts to achieve optimal results
- Work smarter with Microsoft Copilot Chat
Module 2: Enhance business workflows with AI
In this course, learners discover how to apply Microsoft Copilot to draft and refine business content, analyze and visualize data, manage meetings and collaboration, and delegate multi-step work with Copilot Cowork.
- Draft and refine business content using Microsoft Copilot
- Analyze and visualize data using Microsoft Copilot
- Manage meetings and collaboration using Microsoft Copilot
- Get more done with Copilot Cowork
Dates & Locations
November 23, 2026 - November 23, 2026
November 23, 2026 - November 23, 2026
December 21, 2026 - December 21, 2026
December 21, 2026 - December 21, 2026
January 4, 2027 - January 4, 2027
January 4, 2027 - January 4, 2027
January 4, 2027 - January 4, 2027
March 5, 2027 - March 5, 2027
March 5, 2027 - March 5, 2027
May 21, 2027 - May 21, 2027
May 21, 2027 - May 21, 2027
May 21, 2027 - May 21, 2027
July 16, 2027 - July 16, 2027
July 16, 2027 - July 16, 2027
September 6, 2027 - September 6, 2027
September 6, 2027 - September 6, 2027
September 6, 2027 - September 6, 2027
November 3, 2027 - November 3, 2027
November 3, 2027 - November 3, 2027
Exam & Certification
Microsoft Certified: AI Business Professional (AB-730).
As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst. You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.
You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.
Training & Certification Guide
Frequently Asked Questions
Speak to a Training Consultant
All courses are HRD Claimable.
Get in touch with our team via the form or WhatsApp us on +6011-5119 6631
