Managing cloud computing services with a hybrid cloud.
The availability of cloud computing services has grown exponentially over the past decade. Today, organizations can rely on elastic cloud computing services for virtual IT infrastructure, Software-as-a -Service (SaaS) offerings, network storage, Platform-as-a-Service (PaaS) solutions and more.
Dell Technologies Cloud uses the expertise of Dell Technologies to provide a simple and secure path for enterprises to adopt hybrid cloud infrastructure. This jointly engineered solution provides a consistent operating model and simplified management across private clouds, public clouds and edge locations, reducing the cloud and complexity of multiple clouds and allowing application and business requirements to determine which cloud resources and cloud computing services are ideal for each workload.
Overview
This ES104OCM02095: Cloud Services Management course provides technical professionals the knowledge and skills necessary to plan and design for robust cloud services. The course focuses on the governance, organizational, financial, and technology aspects as well as the management and operation of cloud services. The key areas covered in this course are:
- Cloud Services Lifecycle and Management
- Workforce Transformation for Cloud Services
- Multi-Cloud Strategy for Cloud Services
- Cloud Services Operating Model
- Cloud-Native Application Development
- Business Resiliency for Cloud Services
Skills Covered
Upon successful completion of this course, participants should be able to:
- Provide an overview of cloud services planning and design
- Explain the cloud services lifecycle and its phases
- Explain financial planning related to cloud services
- Describe how to build a cloud-native organization
- Explain culture transformation goals
- Describe cloud roles and responsibilities
- Explain the role of governance planning in cloud environments
- Differentiate between hybrid and multi-cloud
- Explain multi-cloud integration challenges and best practices
- List the factors to consider while choosing a cloud service provider
- Describe the role of cloud service brokerage in a multi-cloud environment
- Explain the key security threats and solutions in a multi-cloud environment
- Explain the importance of a multi-cloud management platform
- Describe the differences between traditional and digital IT
- Explain a cloud operating model and how it is influenced by Agile and DevOps principles
- Describe the importance of a product-based cloud application development approach for cloud services
- Explain infrastructure as code and how it differs from traditional automation
- Explain the benefits of value stream mapping
- Identify the applications for modernization
- Explain the options to modernize applications
- Explain cloud-native strategy
- Describe the confluence of DevOps and application lifecycle
- Explain best practices to implement CI/CD, and version control system
- Describe the importance of containers, microservices, Container as a Service
- Explain cloud native platform deployment options
- Describe the evolution of business resiliency
- Explain resiliency maturity
- Explain business resiliency capabilities along with its considerations
Prerequisites
To successfully complete and gain the maximum benefits from this course, the learner should have the prerequisite knowledge provided in the Cloud Infrastructure and Services v3 course or similar work experience.
For students seeking the Proven Professional expert-level certification, the learners should also be familiar with the Cloud infrastructure Planning and Design v2 content as well as earn the related associate and specialist certifications.
Target Audience
This course is intended for technical leaders such as cloud engineers, infrastructure administrators, or software developers as well as business leaders who need to manage cloud services. Typical learners would include:
- IT professionals looking to better understand cloud computing
- IT professionals responsible for architecting and managing cloud services
- Students and business professionals looking to pursue a career in cloud computing
Module 1: Planning and Design Considerations
- Define goals and scope
- Perform assessment
- Design cloud services
- Communicate
- Deliverables
Module 2: Lifecycle and Management Considerations
- Service Lifecycle Overview
- Waterfall and Agile Methodologies
- Cloud Services Lifecycle Phases
Module 3: Financial Planning
Module 4: Modern Cloud Approaches
- Traditional cloud approach
- Modern cloud approach
Module 5: Cultural Transformation
- Mindset and Leadership
- Align IT with Business Objectives
- Cross-functional and collaborative teams
- Flexible workstyles and modern tools
- New cloud roles and responsibilities
- How to develop new cloud roles
Module 6: Governance Planning
- The need for governance
- Goals of governance
- Cloud governance
- Impact of service and deployment models
Module 7: Risk Management for Cloud Services
- Risk management framework
- Choosing a cloud service provider
- Cloud compliance standards
Module 8: Security for Cloud Services
Module 9: Introduction to Multi-Cloud Strategy
- Hybrid cloud vs. multi-cloud
- Benefits of multi-cloud
- Multi-cloud use cases
Module 10: Multi-cloud Considerations and Best Practices
- Integration
- Workload mobility
- Interoperability
- Portability
- Selecting a service provider
- Service brokerages
- Security
- Multi-cloud management
Module 11: Traditional IT versus Digital IT
- Public cloud provider experience
- Build like a public cloud provider
- Define goals and scope
Module 12: Agile
Module 13: DevOps
Module 14: CI/CD
Module 15: Product Development
Module 16: Product Development
Module 17: Infrastructure as Code
Module 18: Value Stream Mapping
- Benefits
- Process Overview
Dates & Locations
Exam & Certification
This course is not associated with any Certification.
Training & Certification Guide
Frequently Asked Questions
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