Become a Certified Scrum Product Owner and Deliver Value That Delights.

Product owners are in demand—and with the most recognized product owner certification in the industry, you can be too. Best of all, as a Scrum Alliance member, you can tap into a community network that extends far beyond the classroom through events, resources, education, and coaching. Get started today by finding the trainer and class that best match your needs.

Overview

Product owners have a unique and demanding role on agile teams. A product owner decides what the team will create next in order to deliver more value to the customer. In a Certified Scrum Product Owner (CSPO) class, you’ll learn the framework, principles, and values that make scrum work, plus key skills and tools you need to be effective.

You will discover how to juggle multiple stakeholders’ needs, get hands-on practice creating a product vision, and learn new ways to get to know your customers so that you can choose the right next piece of value to bring to market for them.

Participants in a CSPO offering should expect that each Learning Objective identified in this document will be covered. Students should also expect that the Scrum Foundations Learning Objectives are covered either before or during the offering.

Skills Covered

  •  Product Owner Core Competencies.
  •  Describing Purpose and Strategy.
  •  Understanding Customers and Users.
  •  Validating Product Assumptions.
  •  Working with the Product Backlog.

Prerequisites

There is no prerequisites required to attend this course.

Target Audience

If you’re someone who is comfortable with the “business side” of projects, you are probably the right person to become a Certified Scrum Product Owner® (CSPO®). While the Scrum Master helps the Scrum Team work together to learn and implement Scrum, as a CSPO Certification Training in Singapore, you create the product vision, order the Product Backlog, and make sure the best possible job is done to delight the customer.

Course Curriculum

Module 1: Product Owner Core Competencies

  • Fundamentals of the Product Owner Role
    1. Describe at least three distinct responsibilities of the Product Owner and at least two benefits of mastering the role.
    2. Identify the impact on a Scrum Team and organization of at least three anti-patterns that might exist for Product Owners.
    3. Discuss at least three types of organizational contexts that affect the approach to the Product Owner role.
  • Working with Stakeholders
    1. Use at least one technique to provide transparency to stakeholders on progress toward goals.
    2. List at least three techniques to engage stakeholders to gather information or insights.
    3. List at least three different decision-making approaches a Product Owner might use.
    4. Discuss at least two situations where the Product Owner might act as a neutral facilitator and when they might use a different engagement approach.
  • Working with the Development Team
    1. Describe how the Product Owner collaborates with the Development Team for activities such as defining “Done” and backlog creation, refinement, and ordering.
  • Product Ownership with Multiple Teams
    1. List at least three challenges of being a Product Owner with multiple teams.

Module 2: Describing Purpose and Strategy

  • Product Strategy
    1. Describe vision and practice the creation of a product vision.
    2. Describe strategy and relate it to mission and goals.
  • Product Planning and Forecasting
    1. Describe at least three different strategies for the incremental delivery of a product.
    2. Explain at least three techniques to plan product delivery over time.

Module 3: Understanding Customers and Users

  • Describe why a Product Owner performs discovery and validation work.
  • Illustrate at least one approach for segmenting customers and users.
  • Practice at least one technique to prioritize between conflicting customer (or user) needs.
  • Describe at least three aspects of product discovery and identify how each contributes to successful product outcomes.
  • Use one technique to describe users and customers, their jobs, activities, pains, and gains.
  • List at least three ways to connect the Development Team directly to customers and users, and describe at least three benefits of Development Team direct interactions.

Module 4: Validating Product Assumptions

  • Describe how Scrum supports validating product assumptions.
  • List at least three approaches to validating assumptions by their cost and the quality of learning.
  • Describe at least one approach to choosing which assumption should be validated first.

Module 5: Working with the Product Backlog

  1. Differentiating Outcome and Output
  2. Describe the relationship between outcome and output.
  3. Describe at least three attributes of a Product Backlog item that help assess maximizing outcome.
  • Defining Value
    1. Define value and list at least two techniques to measure value.
    2. Describe value from the perspective of at least three different stakeholder groups.
    3. List at least five terms and definitions related to product economics that contribute to financial success.
  • Ordering Items
    1. Describe at least three criteria for ordering the Product Backlog.
  • Creating and Refining Items
    1. Identify at least three sources of Product Backlog items.
    2. Describe at least three techniques for generating new Product Backlog items and create at least one Product Backlog item that includes description of desired outcome and value.
    3. List at least three techniques to enhance customer or user contribution to creating Product Backlog items.
    4. Describe at least one approach to Product Backlog refinement.

Dates & Locations

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Exam & Certification

This course is not associated with any Certification.

Training & Certification Guide

The CSPO Learning Objectives fall into the following categories:

  • Product Owner Core Competencies
  • Goal Setting and Planning
  • Understanding Customers and Users
  • Validating Product Assumptions
  • Working with the Product Backlog

Why train with Trainocate

The Scrum Alliance product owner certification is the most recognized in the industry. Every Scrum Alliance certification comes with membership in Scrum Alliance, so you can actively grow your skills and your agile career far beyond the classroom.

Whatever your goal, as a member of the Scrum Alliance community, you have access to the help you need. Sometimes that looks like earning a more advanced certification. Other times, that help looks like a proprietary product owner improvement tool, members-only access to experts at events, practical how-tos and content reserved just for active Certified Scrum Product Owners like you, and much more.

Scrum Alliance CSPO training gives you what you need to get a job — and access to everything you need to succeed in getting that job done!

Anyone who enjoys (or wants to become more familiar with) the business side of projects can benefit from earning a Certified Scrum Product Owner® (CSPO®) class. CSPOs decide what the team will create, ordering the work to ensure that the most valuable, impactful products reach customers at a regular cadence.

Product owner jobs—and the irreplaceable people skills these roles require—are on the rise. In 2020, LinkedIn named it the #15 emerging job, with a 24% annual growth. The World Economic Forum went even further, calling it the #1 job needed for the emerging global workforce.

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