TMY-SS05: Situational Leadership- The Managerial Essential
Situational Leadership is an adaptive leadership style. This strategy encourages leaders to take stock of their team members, weigh the ...
TMY-SS01: Managing with VUCA – New Norm Leadership
VUCA stands for volatility, uncertainty, complexity, and ambiguity. It describes the situation of constant, unpredictable change that is now the ...
TMY-SS03: NLP for Sales
A vast body of scientific evidence now exists on how, when, and why people say “yes” to requests. Among them ...
TMY-SS29: Essential Customer Service Techniques and Etiquette
Develop the communication and service skills needed to create positive customer experiences and build lasting customer relationships. Every customer interaction ...
TMY-SS30: Excellent Customer Service and Interpersonal Skills
Gain the expertise to provide excellent customer service. Excellent customer service is key to a successful business. In this program, ...
