Overview
Level up with the Microsoft 365 Certified: Fundamental credential.
This Microsoft 365 Fundamentals training course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.
The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.
Skills Covered
After completing this course, students will be able to:
- Differentiate between the various cloud service models.
- Identify the key differences between Microsoft 365 subscriptions.
- Plan for migration to Microsoft 365 services.
- Identify key differences between Microsoft on-premises services and Microsoft 365 cloud services.
- Identify how Microsoft 365 services support teamwork.
- Describe identities, including cloud, on-premises, and hybrid identity.
- Describe cloud device management and protection, including the use of Intune.
- Describe data protection, including the use of Azure Information Protection.
- Describe compliance in general and the compliance features in Microsoft 365.
- Describe Microsoft 365 subscriptions, licenses, billing, and support
Who Should Attend
This Microsoft 365 fundamentals course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.
This Microsoft Official training course also prepares the student for the Microsoft 365 Certified: Fundamentals certification. To achieve this certification, students need to pass the MS-900: Microsoft 365 Fundamentals exam. This exam measures your understanding of cloud concepts; core Microsoft 365 services and concepts; security, compliance, privacy, and trust in Microsoft 365; and Microsoft 365 pricing and support.
Course Curriculum
Prerequisites
This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization. Students should have the following background:
- General knowledge of networking, computing, and cloud concepts
Download Course Syllabus
Course Modules
This module introduces you to cloud computing. It covers things such as cloud concepts, deployment models, and understanding shared responsibility in the cloud.
Learning objectives
Upon completion of this module, you will be able to:
- Define cloud computing.
- Describe the shared responsibility model.
- Define cloud models, including public, private, and hybrid.
- Identify appropriate use cases for each cloud model.
- Describe the consumption-based model.
- Compare cloud pricing models.
Prerequisites
- Basic familiarity with IT terms and concepts
This module introduces you to the benefits cloud computing can offer you or your organization.
Learning objectives
Upon completion of this module, you will be able to:
- Describe the benefits of high availability and scalability in the cloud.
- Describe the benefits of reliability and predictability in the cloud.
- Describe the benefits of security and governance in the cloud.
- Describe the benefits of manageability in the cloud.
Prerequisites
- Basic familiarity with IT terms and concepts
This module covers the different cloud service types and shares some of the use cases and benefits aligned with each service type.
Learning objectives
Upon completion of this module, you’ll be able to:
- Describe Infrastructure as a Service (IaaS).
- Describe Platform as a Service (PaaS).
- Describe Software as a Service (SaaS).
- Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS).
Prerequisites
- Basic familiarity with IT terms and concepts
Learn about Microsoft 365, the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.
Learning objectives
By the end of this module, you’ll be able to:
- Describe Office 365, Microsoft 365, and Windows 365
- Describe how Microsoft 365 empowers workers for hybrid and flexible work
- Create a Microsoft 365 trial organization
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Learn about how the productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real-time from virtually anywhere.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how the capabilities of Microsoft 365 can boost productivity
- Describe how Microsoft 365 Apps help people craft compelling content in real-time
- Describe how the capabilities of the work management tools optimize operations
- Describe additional Microsoft 365 productivity apps
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace
- Describe how Microsoft Teams helps boost teamwork
- Describe how Microsoft Viva helps organizations create thriving work cultures
- Describe how Yammer communities can help foster connections within your organization
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the endpoint modern management capabilities of Microsoft 365
- Describe the differences between Windows 365 and Azure Virtual Desktop
- Describe the deployment and release models for Windows-as-a-Service
- Describe the deployment methods and update channels for Microsoft 365 Apps
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Learn about how the analytics capabilities through Microsoft 365 help people build better work habits and business leaders improve the employee experience and business outcomes with data-driven insights and reports.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how Viva Insights help people and organizations work smarter and achieve balance
- Describe the capabilities of the Microsoft 365 admin center and user portal
- Describe the reports available in the Microsoft 365 admin center and other admin centers
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Microsoft Entra ID is Microsoft’s cloud-based identity and access management solution that connects people to their apps, devices, and data. Learn about the functions and identity types supported by Microsoft Entra ID.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the function of Microsoft Entra ID.
- Describe the types of identities Microsoft Entra ID supports.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
A key function of Microsoft Entra ID is to manage access. Learn about the conditional access and how Microsoft Entra roles and role-based access control (RBAC) helps organizations manage and control access.
Learning objectives
By the end of this module, you’ll be able to:
- Describe Conditional Access in Microsoft Entra ID.
- Describe Microsoft Entra roles and role-based access control.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
Protect against cyber threats with Microsoft 365 Defender across endpoints, identities, email, and applications.
Learning objectives
After completing this module, you’ll be able to:
- Describe the Microsoft 365 Defender service.
- Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.
- Describe and explore Microsoft 365 Defender portal.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
Learn about Microsoft Sentinel a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution. In this module, you’ll also be introduced to Microsoft Security Copilot.
Learning objectives
After completing this module, you’ll be able to:
- Describe the security concepts for SIEM and SOAR.
- Describe how Microsoft Sentinel provides threat detection and mitigation.
- Describe Microsoft Security Copilot.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
Explore the Microsoft Purview compliance portal, the portal for organizations to manage their compliance needs. Learn about the Compliance Manager and compliance score, which can help organizations manage, simplify, and improve compliance across their organization.
Learning objectives
After completing this module, you’ll be able to:
- Describe the Microsoft Purview compliance portal.
- Describe Compliance Manager.
- Describe the use and benefits of compliance score.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.
Learning objectives
After completing this module, you’ll be able to:
- Describe the offerings of the Service Trust Portal.
- Describe Microsoft’s Privacy principles.
- Describe Microsoft Priva.
Prerequisites
- General understanding of networking and cloud computing concepts.
- General IT knowledge or any general experience working in an IT environment.
- General understanding of Microsoft Azure and Microsoft 365.
Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the pricing models available for Microsoft cloud services
- Describe billing management features such as billing frequency and methods of payment
- Describe the differences between base licensing and add-on licensing
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
Learn about how people and organizations can get the most out of their technology investments through the various support offerings for Microsoft 365 and how they can help improve Microsoft products for their organization.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the support offerings available for Microsoft 365 and how to create a support request
- Describe service level agreement (SLAs) concepts
- Identify how to track service health through the Microsoft 365 admin center
- Describe how organizations can provide feedback on Microsoft 365 products and services
Prerequisites
- Familiarity with cloud computing concepts such as cloud models and cloud service types, like Software-as-a-Service (SaaS).
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Training Options
- ILT: Instructor-Led Training
- VILT: Virtual Instructor-Led Training
Exam & Certification
Microsoft 365 Certified: Fundamentals.
Whether you’re a business user, administrator, or embarking on your technical career, this top IT certification for beginners provides an opportunity to prove yourself as a cloud evangelist. In addition to validating your knowledge of Microsoft 365 capabilities, earning this certification makes it clear to your organization that you understand the benefits of adopting cloud services, the basics of a Software as a Service (SaaS) cloud model, and the value of implementing Microsoft 365 cloud services.
Training & Certification Guide
Prove that you understand the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model, and implementing Microsoft 365 cloud service.
Validate your foundational knowledge of the following Microsoft 365 capabilities:
- Microsoft 365 productivity and teamwork capabilities
- Microsoft 365 business management capabilities
- Microsoft 365 security and compliance capabilities
- Microsoft 365 licensing, service and support
The Microsoft 365 Certified: Fundamentals certification could be a great fit for you if you’d like to:
- Demonstrate foundational-level knowledge of cloud services, such as standard practices, considerations, and benefits.
- Show fluency in SaaS solutions; particularly Microsoft 365 offerings.
- Highlight familiarity with the Microsoft 365 cloud service options currently available.
This exam is designed for candidates looking to demonstrate foundational-level knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. Candidates should have knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.
Candidates should have the requisite knowledge to recommend solutions that address common organizational IT challenges and to differentiate Microsoft 365 solutions from the competition in the market. Candidates should also have fundamental knowledge of offerings, optimizing licensing for cost effectiveness, and support options for organizations.
Candidates should be able to differentiate between Microsoft’s services and products (Microsoft 365, Azure, and Dynamics 365).
Prove that you understand cloud concepts; core Microsoft 365 services and concepts; security, compliance, privacy, and trust in Microsoft 365; and Microsoft 365 pricing and support.
- Describe cloud concepts (10-15%)
- Describe core Microsoft 365 services and concepts (30-35%)
- Explain security, compliance, privacy, and trust in Microsoft 365 (30-35%)
- Describe Microsoft 365 pricing and support (20-25%)
Frequently Asked Questions
Earning a Microsoft Certification is globally recognized and industry-endorsed evidence of mastering real world skills. It shows you demonstrate proficiency in keeping pace with technology. It’s a career move that yields many positive results.
Getting a Microsoft Certification is also a great way to break into the tech industry. A Microsoft Certification immediately confers a level of authority and expertise, especially helpful for someone new to the industry.
The number of questions on a certification exam is subject to change as Microsoft make updates to ensure it aligns with current changes in the technology and job role. Most Microsoft Certification exams typically contain between 40-60 questions; and around 60-140 minutes.
Starting June 30 2021, all newly earned role-based and specialty certifications will be valid for one year from the date the certification was earned.
To stay up to date, IT pros are constantly learning and adding skills. The IDC study concluded that Microsoft Learning Partners are well positioned to help organizations achieve their business and learning goals. The IT leaders who were surveyed found the most value from a Learning Partner that provides:
- An end-to-end solution which starts with identifying skill gaps, simplifies the learning experience, and finishes by evaluating how well the Learning Partner met the organization goals.
- Scale, flexibility, and speed to train teams of any size, in any location, amid changing circumstances.
- Value-added services, such as hands-on labs, classroom training, and custom content that help the skills development program succeed.
- High-quality content and delivery, meaning accurate, relevant courseware, top-notch instructors, and a path to certification, if needed.
Achieve more with innovative Office apps, intelligent cloud services, and world-class security on Microsoft 365 with these recommended courses:
MS-080T00: Employee Experience Platform Specialist
Today’s work environment requires new tools for your organization to thrive. Employee experience platforms (EXPs), like Microsoft Viva, support people and teams by helping organizations deliver more connection, insight, purpose, and growth.
In this course, you’ll learn how to bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work.
MS-100T00: Microsoft 365 Identity and Services
This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant
MS-101T00: Microsoft 365 Mobility and Security
This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats.
MS-203T00: Microsoft 365 Messaging
Microsoft 365 Messaging Administrators deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in hybrid and cloud enterprise environments.
Learn key elements of Microsoft 365 messaging administration in this official 5-days Microsoft 365 certification training course.
MS-500T00: Microsoft 365 Security Administration
Gain expertise required to proactively secure your organization’s Microsoft 365 enterprise and hybrid environments and learn about threat protection technologies to protect your Microsoft 365 environment, respond to threats and enforce data governance with the Microsoft 365 Security Administrator Associate certification.
MS-600T00: Building applications and solutions with Microsoft 365 core services
Learn to design, build, test, and maintain applications and solutions that are optimized for the productivity and collaboration needs of organizations using the Microsoft 365 platform.
This course covers five central elements of Microsoft 365 platform – implementing Microsoft Identity, working with Microsoft Graph, extending and customizing SharePoint, extending Teams, and extending Office.
MS-700T00: Managing Microsoft Teams
In this course, you will learn about various Teams management tools, security and compliance feature for Teams, network requirement for Teams deployment as well as different Teams settings and policies for managing collaboration and communication experience in Teams.
MS-720T00: Microsoft Teams Voice Engineer
In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.
